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Internet Customer Service Jobs in California (NOW HIRING)

Ontario Hyundai

Internet Sales Professional

Ontario, CA · On-site

$16.90/hr

Overview If you are an enthusiastic self-starter with a passion for customer service, product ... The Internet Sales Professional is extremely knowledgeable about our vehicles and services, the ...

Albany Subaru

Internet Sales Representative

Albany, CA · On-site

$32K - $150K/yr

... customer service, etc.), and a working knowledge of automotive sales/service. They must have a ... internet) by scheduling appointments, confirming pending appointments, following up with missed ...

Ontario Hyundai

Internet Sales Professional

Ontario, CA · On-site

If you are an enthusiastic self-starter with a passion for customer service, product knowledge, selling and you enjoy working with people, then we want you to be part of our team as an Internet Sales ...

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How much do internet customer service jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for internet customer service in California is $18.55, according to ZipRecruiter salary data. Most workers in this role earn between $15.19 and $20.62 per hour, depending on experience, location, and employer.

What is an internet customer service representative?

An Internet Customer Service representative is a professional who assists customers online through channels such as email, live chat, and social media. Their primary responsibilities include answering inquiries, resolving issues, processing orders, and providing information about products or services. They play a crucial role in ensuring customer satisfaction and maintaining a positive brand image for companies that do business online. These representatives must have strong communication skills and be comfortable with technology to effectively help customers in a digital environment.

How does an internet customer service representative typically collaborate with other departments to resolve customer issues?

Internet Customer Service representatives often work closely with technical support, billing, and sales teams to address a wide variety of customer concerns. When a customer's issue goes beyond general troubleshooting, representatives escalate the case to specialized departments or coordinate with team members to find a timely solution. Effective communication and clear documentation are essential to ensure a seamless handoff and resolution process. This cross-functional collaboration not only helps resolve customer issues efficiently but also provides valuable insight into common pain points, which can lead to service improvements.

What are the key skills and qualifications needed to thrive as an internet customer service representative, and why are they important?

To thrive as an Internet Customer Service Representative, you need excellent communication skills, problem-solving abilities, and typically a high school diploma or equivalent. Familiarity with customer relationship management (CRM) software, live chat platforms, and ticketing systems is commonly required. Patience, active listening, and a positive attitude are essential soft skills that help build rapport with customers and resolve issues efficiently. These competencies are vital for delivering high-quality service, maintaining customer satisfaction, and supporting business reputation in a digital environment.

What are popular job titles related to Internet Customer Service jobs in California?

For Internet Customer Service jobs in California, the most frequently searched job titles are:

What job categories do people searching Internet Customer Service jobs in California look for?

The top searched job categories for Internet Customer Service jobs in California are:

What cities in California are hiring for Internet Customer Service jobs?

Cities in California with the most Internet Customer Service job openings:

Internet Customer Service jobs near you
Infographic showing various Internet Customer Service job openings in California as of August 2026, with employment types broken down into 100% Full Time. Highlights an 67% In-person, and 33% Remote job distribution, with an average salary of $38,586 per year, or $18.6 per hour.

Internet Salesperson (15490)

PREMIER AUTOMOTIVE GROUP

Poway, CA • On-site

$16.90 - $40/hr

Other

Re-posted 23 days ago

Job description

The Internet Sales Specialist (ISS) is responsible for receiving and responding to web based electronic inquiries (leads) and phone calls that result from prospects and customers visiting various Premier Automotive Group (PAG) and associated web sites. The ISS will be evaluated based on performance standards that measure how many leads were convetrted to showroom visits and how many of those showroom visits resulted in sales. The ISS should be fully capable of both traditional and Internet-specific automotive sales processes. The ISS is required to execute customer communications via email, telephone and face-to-face that conforms to the standards and processes put into effect by the Internet Director and PAG management. An ISS must show up for work on time, in proper dress and adherer to published schedules and conduct themselves in a manner compatible with the existing corporate culture and general policies and procedures of PAG.
Essential Duties include:
  • Sell cars and trucks using email, phone and face-to-face skill sets.
  • Show up for work on time and as scheduled by Internet Director or Sales Manager.
  • Attend sales meetings for both the dealership and the Internet Department.
  • Use a computer for email, eLead CRM, web sites and MS office applications such as Word, Excel and Internet Explorer.
  • Attend training and complete testing requirements to become certified.
  • Use PAG CRM system to ensure response time to all customers inquires email, fax or telephone is virtually instantaneous.
  • When assigned by Internet Director; log, schedule and attend Internet training and information seminars designed to learn the latest processes and techniques for automotive eBusiness.

  • Sales experience in any industry is welcome - We will train you!
  • Have or be able to obtain a salesperson license (where required by law)
  • Excellent customer service and communication skills
  • Basic computer skills
  • Professional, well-groomed appearance and a positive attitude
  • High school diploma or equivalent
  • Valid driver's license and good driving record
  • Pass drug testing, MVR/Insurability,background investigation/interview

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