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International Customer Support Specialist Jobs in Waupun, WI

Signarama Fond du Lac is looking for a Customer Account Specialist / Front Office Administrator to ... This position combines customer service, estimating, project coordination, and marketing support.

RN ICU in Portage, WI

Portage, WI ยท On-site

$2.16K - $2.42K/wk

Compliance Support Specialist & Onboarding Assistance * Dedicated recruiter for personalized support * Paid, safe, pet-friendly lodging (if applicable) * Round-the-clock customer support 24/7 * ...

Compliance Support Specialist & Onboarding Assistance * Dedicated recruiter for personalized support * Paid, safe, pet-friendly lodging (if applicable) * Round-the-clock customer support 24/7 * ...

RN ICU in Portage, WI

Portage, WI ยท On-site

$2.16K - $2.42K/wk

Compliance Support Specialist & Onboarding Assistance * Dedicated recruiter for personalized support * Paid, safe, pet-friendly lodging (if applicable) * Round-the-clock customer support 24/7 * ...

Compliance Support Specialist & Onboarding Assistance * Dedicated recruiter for personalized support * Paid, safe, pet-friendly lodging (if applicable) * Round-the-clock customer support 24/7 * ...

Compliance Support Specialist & Onboarding Assistance * Dedicated recruiter for personalized support * Paid, safe, pet-friendly lodging (if applicable) * Round-the-clock customer support 24/7 * ...

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International Customer Support Specialist information

See Waupun, WI salary details

$11

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$31

How much do international customer support specialist jobs pay per hour?

As of May 28, 2026, the average hourly pay for international customer support specialist in Waupun, WI is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.32 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an International Customer Support Specialist, and why are they important?

To thrive as an International Customer Support Specialist, you need strong communication skills, fluency in multiple languages, and a solid understanding of global customer service practices, typically supported by a relevant degree or experience. Familiarity with CRM systems, ticketing platforms, and international communication tools like Zendesk or Salesforce is often required. Excellent problem-solving abilities, cultural sensitivity, and patience help you excel in diverse and challenging customer interactions. These skills ensure effective support for customers worldwide, fostering satisfaction and loyalty across different markets.

How does an International Customer Support Specialist typically collaborate with cross-functional teams to resolve customer issues?

International Customer Support Specialists often work closely with teams such as technical support, sales, and logistics to resolve complex customer inquiries. They may coordinate with local representatives or subject matter experts to understand regional nuances, ensure accurate information, and expedite solutions. Regular communication through meetings, emails, and shared platforms is essential to keep all stakeholders aligned and maintain a high standard of customer satisfaction. This collaborative environment helps specialists build a broad understanding of the company and opens up opportunities for career growth in areas like account management or operations.

What is an International Customer Support Specialist?

An International Customer Support Specialist is a professional who assists customers from different countries by addressing their inquiries, resolving issues, and providing guidance about products or services. They often communicate with clients via phone, email, or chat, and may need to be fluent in multiple languages. This role requires strong problem-solving skills, cultural awareness, and the ability to navigate international regulations and time zones. Their goal is to ensure customer satisfaction across diverse markets and maintain strong relationships with a global clientele.

What is the difference between International Customer Support Specialist vs Customer Service Representative?

AspectInternational Customer Support SpecialistCustomer Service Representative
CredentialsHigh school diploma or equivalent; multilingual skills often preferredHigh school diploma or equivalent
Work EnvironmentGlobal companies, remote or international officesLocal or regional customer service centers
Employer & IndustryTech, e-commerce, travel, and multinational firmsRetail, telecom, banking, local businesses
Search & Comparison IntentInternational support, multilingual support, global customer serviceLocal support, customer service roles, call center jobs

The International Customer Support Specialist focuses on assisting customers across multiple countries, often requiring multilingual skills and understanding international markets. In contrast, a Customer Service Representative typically handles local or regional customer inquiries within a specific area. Both roles involve customer interaction but differ mainly in scope, language requirements, and work environment.

What cities near Waupun, WI are hiring for International Customer Support Specialist jobs? Cities near Waupun, WI with the most International Customer Support Specialist job openings:

Technical Support Specialist

AdientOne Consulting

Oshkosh, WI โ€ข On-site

$25 - $26/hr

Contractor

Posted 13 days ago


Job description

Job Title: Technical Support Specialist

Location: Oshkosh WI

Duration: 9 Months

Pay Rate: $26 hourly On W2

Summary

Responsible for supporting enterprise organization information technology requests, incident management, and outages. Appropriately route problems to the correct point of contact for immediate resolution or further escalation. Ensure customer satisfaction and operational excellence across enterprise end users.

Your Impact

  • Providing day-to-day operational support and troubleshooting for the end user support ecosystem using appropriate standards for installation, configuration, response time, and ensure customer support excellence.
  • Working on small projects and operational tasks.
  • Intimate knowledge of the ITIL process, ticket resolution, and stakeholder response.
  • Enhance technical knowledge and capabilities through training, understanding technical/organizational direction, and cross-training.
  • Support and troubleshoot software applications on desktop and laptop computers, including basic to advanced operations and general computer use.
  • Foundational troubleshooting network and connection issues for AV equipment, OT gear, and telephony (Cisco/Avaya).
  • Document user requests and actions in ServiceNow ticketing system.
  • Foundational troubleshooting client device break-fix, IMAC, imaging, and incident response support (PC, laptop, iPad, USB encryption, etc.).
  • Directly engage stakeholders on incident response and event management escalations through timely response and excellent customer support.
  • Contribute to helpdesk SOPs and training manuals for level I and II support.
  • Utilize office product suites, including M365 cloud applications (Word, Excel, PowerPoint, Outlook, OneDrive, Teams, etc.).
  • Other duties as assigned.
  • Regular attendance is required.

Minimum Qualifications

  • Two (2) or more years of experience in the field or in a related area.
  • Hardware, operating systems, ITSM, ITIL.
  • Written and verbal communication skills, customer service, issue resolution, and problem solving.
  • HS Diploma in combination with relevant certifications, or associate's degree in information technology or related Field.

Standout Qualifications

  • Bachelor's degree in information technology or related field.