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International Chat Support Jobs (NOW HIRING)

Italian Customer Support

$17.50 - $22.25/hr

... a prestigious international jewelry brand! Responsibilities * Provide support on inquiries and complaints by phone, email, or chat * Answer incoming calls and emails concerning products, sales ...

Customer Experience Specialist

Sparks, NV

$18.25 - $22.75/hr

With another office in Sparks, Nevada, as well as international locations in Stourbridge, UK and ... Most of the day you'll have a phone call coming in, a live chat support session, and three to four ...

Customer Experience Specialist

Orlando, FL

$16.50 - $20.75/hr

With another office in Sparks, Nevada, as well as international locations in Stourbridge, UK and ... Most of the day you'll have a phone call coming in, a live chat support session, and three to four ...

Japanese / English Customer Support Agent

$19.25 - $25.50/hr

... large international team. You'll be on the front line talking to customers via email, live chat ... support for our clients and their customers.

German / English Customer Support Agent

$19.25 - $25.50/hr

... large international team. You'll be on the front line talking to customers via email, live chat ... support for our clients and their customers.

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International Chat Support information

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$14

$26

$44

How much do international chat support jobs pay per hour?

As of Jul 11, 2026, the average hourly pay for international chat support in the United States is $26.05, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

What is an International Chat Support job?

An International Chat Support job involves assisting customers from different countries through online chat. Responsibilities typically include answering inquiries, resolving issues, and providing product or service information. Strong communication skills, proficiency in multiple languages (if required), and the ability to handle multiple conversations at once are essential. This role often requires familiarity with company policies, troubleshooting skills, and excellent customer service abilities.

What are the key skills and qualifications needed to thrive in the International Chat Support position, and why are they important?

To excel as an International Chat Support agent, you need strong written communication skills in English (and possibly additional languages), customer service experience, and basic computer literacy. Familiarity with CRM platforms, live chat systems, and ticketing tools such as Zendesk or Salesforce is often required. Outstanding soft skills include patience, cultural sensitivity, attention to detail, and the ability to multitask effectively. These competencies are crucial to deliver fast, accurate, and empathetic support to a diverse, global customer base.

What are the most common challenges faced in an International Chat Support role?

International Chat Support agents often encounter challenges such as language barriers, understanding cultural differences, and assisting customers from various time zones. Additionally, juggling multiple chat conversations simultaneously requires strong focus and organization. Team members are trained to use translation tools, knowledge bases, and collaborative chat platforms to address these obstacles efficiently. Overcoming these challenges helps agents provide consistent, high-quality service regardless of the customer's location or background.

More about International Chat Support jobs
What states have the most International Chat Support jobs? States with the most job openings for International Chat Support jobs include:
Infographic showing various International Chat Support job openings in the United States as of July 2026, with employment types broken down into 85% Full Time, 6% Part Time, 3% Temporary, and 6% Contract. Highlights an 78% In-person, 6% Hybrid, and 16% Remote job distribution, with an average salary of $54,179 per year, or $26 per hour.
Product Support Specialist 1 - Spanish - 10 a.m. - 7 p.m.

Product Support Specialist 1 - Spanish - 10 a.m. - 7 p.m.

Garmin International, Inc.

Olathe, KS • On-site

Full-time

Re-posted 2 days ago


Garmin rating

8.8

Company rating: 8.8 out of 10

Based on 45 frontline employees who took The Breakroom Quiz

9th of 142 rated electronics manufacturers


Job description

Overview
We are seeking a full-time Product Support Specialist 1 at Garmin's U.S. headquarters in the Greater Kansas City area. In this role, you will be responsible for getting people back to their passion by providing basic technical customer support for Garmin's consumer products, answering phone calls, emails, chat and web posts in a timely manner while escalating issues for resolution, documentation, and follow-up when necessary.
Essential Functions
  • Provide support to Garmin customers in designated language - Spanish
  • Demonstrate international cultural awareness
  • Transcreate basic knowledge articles and FAQ's
  • Resolve basic customer concerns regarding Garmin products and services via phone calls, email inquiries, chats and social media/web formats
  • Display strong customer support skills and always maintain professional interactions with Garmin customers and co-workers
  • Become knowledgeable in the specifications, capabilities and operation of Garmin products
  • Remain current on changes in policies, procedures, and product offerings
  • Complete tasks and/or projects of basic complexity within defined process accurately and timely
  • Thoroughly document work in an organized and timely manner
  • Work a consistent and reliable schedule as identified by management

Basic Qualifications
  • High School Diploma or GED
  • Fluency in Spanish
  • Demonstrated interest for the product segment and interest in developing product knowledge
  • Demonstrated customer service expertise
  • Demonstrated strong and effective verbal, written, and interpersonal communication skills
  • Personal or professional demonstrated technical aptitude, problem solving and troubleshooting ability
  • Must exhibit professionalism, be team-oriented, possess a positive attitude, work well with others and have excellent time management and follow-up skills
  • Demonstrated reliable and predictable attendance
  • Demonstrated computer skills and ability to navigate multiple screens

Garmin International is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, veteran's status, age or disability.
This position is eligible for Garmin's benefit program. Details can be found here: Garmin Benefits

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