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Internal Service Advisor Jobs in Springfield, VA

Bomnin Automotive Group

Service Advisor

Manassas, VA · On-site

Communicate effectively with the service department, parts department, and other internal teams. * Coordinate workflow with technicians and service advisors for efficient service delivery. * Assist ...

Bomnin Automotive Group

Service Advisor

Manassas, VA

Communicate effectively with the service department, parts department, and other internal teams. Coordinate workflow with technicians and service advisors for efficient service delivery. Assist with ...

asburyauto

Service Advisor

Woodbridge, VA · On-site

$100K - $140K/yr

As a Service Advisor at koons Woodbridge Ford , you will have the opportunity to make a positive ... Continuous training through Asbury's Internal Learning Management System Professional growth and ...

asburyauto

Service Advisor

Woodbridge, VA · On-site

$70K - $100K/yr

As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a ... Continuous training through Asbury's Internal Learning Management System Professional growth and ...

asburyauto

Service Advisor

Fairfax, VA

As a Service Advisor at Koons Falls Church Ford , you will have the opportunity to make a positive ... Continuous training through Asbury's Internal Learning Management System Professional growth and ...

asburyauto

Service Advisor

Woodbridge, VA

$70K - $100K/yr

As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a ... Continuous training through Asbury's Internal Learning Management System Professional growth and ...

Asbury Automotive Group

Service Advisor

Rockville, MD · On-site

As a Service Advisor at Koons Falls Church Ford , you will have the opportunity to make a positive ... Continuous training through Asbury's Internal Learning Management System Professional growth and ...

asburyauto

Service Advisor

Woodbridge, VA · On-site

$100K - $140K/yr

As a Service Advisor at koons Woodbridge Ford , you will have the opportunity to make a positive ... Continuous training through Asbury's Internal Learning Management System Professional growth and ...

Asbury Automotive Group

Service Advisor

Woodbridge, VA · On-site

$100K - $140K/yr

As a Service Advisor at koons Woodbridge Ford , you will have the opportunity to make a positive ... Continuous training through Asbury's Internal Learning Management System Professional growth and ...

Asbury Automotive Group

Service Advisor

Woodbridge, VA · On-site

$70K - $100K/yr

As a Service Advisor at Koons Woodbridge Buick GMC , you will have the opportunity to make a ... Continuous training through Asbury's Internal Learning Management System Professional growth and ...

Bomnin Chevrolet Dadeland

Service Advisor

Manassas, VA · On-site

Communicate effectively with the service department, parts department, and other internal teams. * Coordinate workflow with technicians and service advisors for efficient service delivery. * Assist ...

Accel Talent Group

SERVICE ADVISOR

Lorton, VA · On-site

$15 - $31/hr

An integral and vital part of the customer service experience is the manner in which service ... internal departments. * Greet customers in a timely, friendly manner and obtain all specific ...

Accel Talent Group

SERVICE ADVISOR

Lorton, VA · On-site

An integral and vital part of the customer service experience is the manner in which service ... internal departments. * Greet customers in a timely, friendly manner and obtain all specific ...

Accel Talent Group

SERVICE ADVISOR

Lorton, VA · On-site

$15 - $31/hr

An integral and vital part of the customer service experience is the manner in which service ... internal departments. * Greet customers in a timely, friendly manner and obtain all specific ...

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All JobsInternal Service Advisor JobsInternal Service Advisor Jobs in Springfield, VA

Internal Service Advisor information

See Springfield, VA salary details

$12

$27

$47

How much do internal service advisor jobs pay per hour?

As of Jul 28, 2026, the average hourly pay for internal service advisor in Springfield, VA is $27.13, according to ZipRecruiter salary data. Most workers in this role earn between $19.38 and $31.20 per hour, depending on experience, location, and employer.

What is the hardest job at a car dealership?

An Internal Service Advisor at a car dealership often faces the hardest job, as they must manage customer concerns, coordinate repairs, and ensure service quality under time pressure. This role requires strong communication skills, technical knowledge, and the ability to handle stressful situations regularly.

What are some typical challenges faced by Internal Service Advisors in their daily work?

Internal Service Advisors often face the challenge of balancing multiple service requests from different departments while maintaining prompt and effective communication. They may handle competing priorities, urgent escalations, and the need to coordinate with various teams to resolve issues efficiently. Being proactive, detail-oriented, and adaptable helps Advisors manage expectations and deliver timely solutions. Working in this role provides valuable experience in cross-functional collaboration and often leads to opportunities for advancement into broader service management or operational roles.

What does an internal service advisor do?

An internal service advisor is a professional who acts as a liaison between customers and the service department in an automotive or service setting. They assess customer needs, explain repair options, prepare estimates, and coordinate service appointments, often using dealership management systems. Strong communication skills and technical knowledge are essential for this role.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and sales. These roles often have significant experience, leadership skills, and may earn six-figure salaries plus bonuses. Other high-paying roles include Service Director and Finance Director, depending on the dealership size and structure.

Where do service advisors make the most money?

Service advisors tend to earn higher salaries at dealerships and auto repair shops that specialize in luxury or high-end vehicles, as these locations often offer higher commissions and bonuses. Additionally, those working in regions with a higher cost of living or at facilities with a strong customer base and good reputation typically have greater earning potential. Experience, certifications, and strong customer service skills also contribute to higher income levels for service advisors.

What are the key skills and qualifications needed to thrive in the Internal Service Advisor position, and why are they important?

To excel as an Internal Service Advisor, you need a firm understanding of internal processes, customer service protocols, and problem-solving abilities, often supported by experience in service coordination or a related administrative field. Familiarity with help desk ticketing systems, CRM platforms, and standard office productivity software is usually required. Strong interpersonal communication, organization, and adaptability are standout soft skills in this role. These skills help ensure efficient service delivery, seamless collaboration between departments, and high satisfaction among internal stakeholders.

What is an Internal Service Advisor job?

An Internal Service Advisor acts as a liaison between service departments and internal teams, ensuring smooth communication and workflow. They coordinate repairs, maintenance, and service requests while keeping records and managing timelines. Their role is crucial in maintaining efficiency, customer satisfaction, and operational effectiveness within the organization. Strong organizational and communication skills are essential for success in this position.

What job categories do people searching Internal Service Advisor jobs in Springfield, VA look for? The top searched job categories for Internal Service Advisor jobs in Springfield, VA are:
Internal Service Advisor jobs near you
Infographic showing various Internal Service Advisor job openings in Springfield, VA as of July 2026, with employment types broken down into 89% Full Time, and 11% Temporary. Highlights an 100% In-person job distribution, with an average salary of $56,423 per year, or $27.1 per hour.

Service Advisor

Bomnin Automotive Group

Manassas, VA • On-site

Full-time

Posted 27 days ago

Job description

Job Title: Service Advisor

Reports To: Service Manager/Director, Service Operations Director

Job Status: Full-time, Exempt

Department: Service

Job Summary:

The Service Advisor at Bomnin Automotive serves as a key point of contact between customers and the service department. This role plays a vital role in ensuring exceptional customer service experiences by effectively communicating vehicle service needs, providing accurate estimates, and coordinating service appointments.

Key Responsibilities:

Customer Interaction:

    • Greet and assist customers and associates professionally and courteously.
    • Gather vehicle information, service history, and customer concerns.
    • Schedule service appointments.
    • Keep customers informed about the status of their vehicles and any recommended services.

Repair Order Generation:

    • Generate accurate repair orders.
    • Document vehicle information, services requested, and necessary parts.
    • Collaborate with service technicians and the parts department to facilitate repairs and parts procurement.
    • Maintain organized repair order records.

Communication and Coordination:

    • Communicate effectively with the service department, parts department, and other internal teams.
    • Coordinate workflow with technicians and service advisors for efficient service delivery.
    • Assist with vehicle check-ins and check-outs as needed.

Quality Control:

    • Perform quality checks on completed work to ensure it meets dealership standards.
    • Verify that all work performed aligns with the repair order and customer expectations.
    • Address any discrepancies or concerns promptly.

Administrative Support:

    • Assist in administrative tasks related to the service department, including filing, data entry, and report generation.
    • Maintain organized records of service appointments, repair orders, and customer information.

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