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Internal Service Advisor Jobs in Wisconsin (NOW HIRING)

Wheelers of Coloma

Service Advisor

Coloma, WI · On-site

Wheelers of Coloma with Wheelers Family Auto Group is currently looking for a Service Advisor to ... Driven personality, eager to improve and able to work within and support internal teams EEO ...

Wheelers of Coloma

Service Advisor

Coloma, WI

Wheelers of Coloma with Wheelers Family Auto Group is currently looking for a Service Advisor to ... Driven personality, eager to improve and able to work within and support internal teams EEO ...

Wheelers of Coloma

Service Advisor

Coloma, WI

Wheelers of Coloma with Wheelers Family Auto Group is currently looking for a Service Advisor to ... Driven personality, eager to improve and able to work within and support internal teams EEO ...

Wheelers of Marshfield

Service Advisor

Marshfield, WI · On-site

Wheelers of Marshfield with Wheelers Family Auto Group is currently looking for a Service Advisor ... Driven personality, eager to improve and able to work within and support internal teams EEO ...

Wheelers of Coloma

Service Advisor

Coloma, WI · On-site

Wheelers of Coloma with Wheelers Family Auto Group is currently looking for a Service Advisor to ... Driven personality, eager to improve and able to work within and support internal teams EEO ...

Wheelers of Marshfield

Service Advisor

Marshfield, WI · On-site

Wheelers of Marshfield with Wheelers Family Auto Group is currently looking for a Service Advisor ... Driven personality, eager to improve and able to work within and support internal teams EEO ...

Wheelers of Coloma

Service Advisor

Coloma, WI · On-site

Wheelers of Coloma with Wheelers Family Auto Group is currently looking for a Service Advisor to ... Driven personality, eager to improve and able to work within and support internal teams EEO ...

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All JobsInternal Service Advisor JobsInternal Service Advisor Jobs in Wisconsin

Internal Service Advisor information

See Wisconsin salary details

$12

$26

$45

How much do internal service advisor jobs pay per hour?

As of Aug 1, 2026, the average hourly pay for internal service advisor in Wisconsin is $26.18, according to ZipRecruiter salary data. Most workers in this role earn between $18.70 and $30.10 per hour, depending on experience, location, and employer.

What is the hardest job at a car dealership?

An Internal Service Advisor at a car dealership often faces the hardest job, as they must manage customer concerns, coordinate repairs, and ensure service quality under time pressure. This role requires strong communication skills, technical knowledge, and the ability to handle stressful situations regularly.

What are some typical challenges faced by Internal Service Advisors in their daily work?

Internal Service Advisors often face the challenge of balancing multiple service requests from different departments while maintaining prompt and effective communication. They may handle competing priorities, urgent escalations, and the need to coordinate with various teams to resolve issues efficiently. Being proactive, detail-oriented, and adaptable helps Advisors manage expectations and deliver timely solutions. Working in this role provides valuable experience in cross-functional collaboration and often leads to opportunities for advancement into broader service management or operational roles.

What does an internal service advisor do?

An internal service advisor is a professional who acts as a liaison between customers and the service department in an automotive or service setting. They assess customer needs, explain repair options, prepare estimates, and coordinate service appointments, often using dealership management systems. Strong communication skills and technical knowledge are essential for this role.

What is the highest paid position at a car dealership?

At a car dealership, the highest paid position is typically the General Manager or Dealer Principal, who oversees all operations and sales. These roles often have significant experience, leadership skills, and may earn six-figure salaries plus bonuses. Other high-paying roles include Service Director and Finance Director, depending on the dealership size and structure.

Where do service advisors make the most money?

Service advisors tend to earn higher salaries at dealerships and auto repair shops that specialize in luxury or high-end vehicles, as these locations often offer higher commissions and bonuses. Additionally, those working in regions with a higher cost of living or at facilities with a strong customer base and good reputation typically have greater earning potential. Experience, certifications, and strong customer service skills also contribute to higher income levels for service advisors.

What are the key skills and qualifications needed to thrive in the Internal Service Advisor position, and why are they important?

To excel as an Internal Service Advisor, you need a firm understanding of internal processes, customer service protocols, and problem-solving abilities, often supported by experience in service coordination or a related administrative field. Familiarity with help desk ticketing systems, CRM platforms, and standard office productivity software is usually required. Strong interpersonal communication, organization, and adaptability are standout soft skills in this role. These skills help ensure efficient service delivery, seamless collaboration between departments, and high satisfaction among internal stakeholders.

What is an Internal Service Advisor job?

An Internal Service Advisor acts as a liaison between service departments and internal teams, ensuring smooth communication and workflow. They coordinate repairs, maintenance, and service requests while keeping records and managing timelines. Their role is crucial in maintaining efficiency, customer satisfaction, and operational effectiveness within the organization. Strong organizational and communication skills are essential for success in this position.

What are popular job titles related to Internal Service Advisor jobs in Wisconsin? For Internal Service Advisor jobs in Wisconsin, the most frequently searched job titles are:
What job categories do people searching Internal Service Advisor jobs in Wisconsin look for? The top searched job categories for Internal Service Advisor jobs in Wisconsin are:
Internal Service Advisor jobs near you
Infographic showing various Internal Service Advisor job openings in Wisconsin as of July 2026, with employment types broken down into 89% Full Time, 9% Part Time, 1% Temporary, and 1% Contract. Highlights an 72% Physical, 3% Hybrid, and 25% Remote job distribution, with an average salary of $54,446 per year, or $26.2 per hour.

Service Advisor-Reconditioning Lead

Lakeside International Trucks

Milwaukee, WI • On-site

$65K - $80K/yr

Full-time

Re-posted 10 days ago

Job description

Service Advisor-Reconditioning Lead
Department: Used Truck
Employment Type: Full Time
Location: Milwaukee
Compensation: $65,000 - $80,000 / year
Description
The Service Advisor - Reconditioning Lead, is responsible for managing the complete used truck reconditioning process. This position ensures trucks are repaired efficiently, cost effectively, and to the appropriate standard based on inventory type and market demand.
The Recon Advisor works closely with internal service, parts, body shop, sales, and management teams, as well as outside vendors, to coordinate inspections, repairs, transportation, and inventory readiness. This role serves as the primary point of accountability for truck tracking, reconditioning costs, turnaround times, and overall vehicle quality.
Responsibilities
Reconditioning Management
  • Inspect incoming used truck inventory and identify repair requirements.
  • Develop and manage reconditioning plans based on truck type, age, mileage, and intended market.
  • Schedule and assign repair work to internal departments and outside vendors.
  • Review service, body shop, paint, and vendor estimates for accuracy and cost effectiveness.
  • Ensure repairs are completed correctly and within approved budgets.
  • Track all reconditioning expenses and turnaround times.
  • Identify opportunities to reduce reconditioning costs while maintaining vehicle quality.
  • Ensure trucks meet Lakeside retail standards prior to sale.

Inventory Tracking and Coordination
  • Maintain accurate status updates on all used truck inventory.
  • Track truck location, repair status, estimated completion dates, and readiness for sale.
  • Coordinate movement of trucks between Lakeside locations and outside vendors.
  • Keep sales staff informed of repair progress and expected completion timelines.
  • Assist with prioritizing inventory based on customer demand and sales opportunities.

Vehicle Inspection and Quality Control
  • Perform inspections upon arrival and prior to retail release.
  • Verify repairs have been completed correctly and meet Lakeside standards.
  • Ensure vehicles are represented accurately in marketing and sales materials.
  • Identify potential mechanical, cosmetic, or safety concerns before trucks are listed for sale.

Sales and Marketing Support
  • Photograph inventory and upload vehicle photos.
  • Enter and verify vehicle specifications and equipment details.
  • Assist with vehicle descriptions and listing accuracy.
  • Support sales staff with truck information, repair status, and customer requests.

Process Improvement and Vendor Management
  • Build and maintain relationships with internal departments and external vendors.
  • Monitor vendor performance, pricing, and turnaround times.
  • Recommend process improvements to reduce costs and improve inventory turn.
  • Advise the Used Truck Manager on market conditions, vehicle values, repair strategies, and inventory decisions.

Qualifications
  • Valid CDL required or ability to obtain one.
  • 3+ years of commercial truck, diesel, service, fleet, or dealership experience preferred.
  • Strong understanding of heavy-duty and medium-duty truck systems.
  • Experience reviewing repair estimates and maintenance recommendations.
  • Ability to balance cost control with retail vehicle quality standards.
  • Strong organizational and time management skills.
  • Proficient with Microsoft Excel, CRM systems, inventory management software, and dealership systems.
  • Ability to manage multiple projects and priorities simultaneously.
  • Excellent communication and teamwork skills.

LakeParts

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