ZipRecruiter

Log In

1

Internal Operations Manager Jobs in Indianapolis, IN

MRINetwork Jobs

Operations Manager

Indianapolis, IN · On-site

The Operations Manager is accountable for the day-to-day operations of plant production departments ... Customer complaints and internal incident investigations COMPENSATION Up to 138K plus a bonus ...

FACE FOUNDRIÉ

Operations Manager

Westfield, IN · On-site

Operations: * Demonstrates high standards in customer service * Meets financial metrics including ... internal portal * Join regular calls with owner and corporate to ensure consistency across the ...

FACE FOUNDRIÉ

Operations Manager

Indianapolis, IN · On-site

Operations: * Demonstrates high standards in customer service * Meets financial metrics including ... internal portal * Join regular calls with owner and corporate to ensure consistency across the ...

FACE FOUNDRIÉ

Operations Manager

Westfield, IN · On-site

Operations: * Demonstrates high standards in customer service * Meets financial metrics including ... internal portal * Join regular calls with owner and corporate to ensure consistency across the ...

FACE FOUNDRIÉ

Operations Manager

Indianapolis, IN · On-site

Operations: * Demonstrates high standards in customer service * Meets financial metrics including ... internal portal * Join regular calls with owner and corporate to ensure consistency across the ...

Meta

Critical Operations Manager

Lebanon, IN

$143K/yr

The Critical Operations Manager (COM) is responsible for the safe and effective operations ... Review and approve procedures based on internal standards and industry best practices * Investigate ...

1A Auto Inc

Sr. Operations Manager

Indianapolis, IN · On-site

Overview The Senior Operations Manager plays a pivotal role in driving efficient, high-performing ... Strong communication skills across internal and external stakeholders. * Experience juggling ...

next page

Showing results 1-20

All JobsInternal Operations JobsInternal Operations Manager JobsInternal Operations Manager Jobs in Indianapolis, IN

Internal Operations Manager information

See Indianapolis, IN salary details

$29.1K

$59.6K

$111.3K

How much do internal operations manager jobs pay per year?

As of Aug 27, 2026, the average yearly pay for internal operations manager in Indianapolis, IN is $59,612.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $72,800.00 per year, depending on experience, location, and employer.

What is an internal operations manager?

Internal Operations Managers are professionals responsible for overseeing and optimizing the internal processes and workflows within an organization. Their primary goal is to ensure that day-to-day operations run smoothly and efficiently by coordinating between different departments, implementing policies, and identifying areas for improvement. They often handle resource allocation, process optimization, and performance monitoring to support the organization's overall objectives. This role requires strong leadership, problem-solving abilities, and excellent communication skills.

How does an internal operations manager typically collaborate with other departments within an organization?

As an Internal Operations Manager, you will frequently work cross-functionally with teams such as HR, finance, IT, and executive leadership to ensure that operational processes run smoothly. This role often involves facilitating communication between departments, identifying process bottlenecks, and implementing solutions that support overall business objectives. Effective collaboration is key, as you may be responsible for coordinating resources, overseeing compliance, and supporting interdepartmental projects. Strong interpersonal and problem-solving skills are essential for building productive relationships and driving operational efficiency.

What are the key skills and qualifications needed to thrive as an internal operations manager, and why are they important?

To thrive as an Internal Operations Manager, you need strong organizational, analytical, and leadership skills, typically supported by a degree in business administration or a related field. Familiarity with ERP systems, project management software, and process improvement methodologies like Six Sigma is commonly required. Outstanding communication, problem-solving, and adaptability are valuable soft skills that help manage teams and drive operational efficiency. These skills and qualities are crucial for optimizing internal processes, ensuring smooth business operations, and achieving organizational goals.

What is the difference between Internal Operations Manager vs Operations Coordinator?

AspectInternal Operations ManagerOperations Coordinator
ResponsibilitiesOversees internal processes, improves efficiency, manages teams, and implements policiesSupports daily operations, coordinates activities, and assists with administrative tasks
Required CredentialsBachelor's degree in business, management, or related field; experience in operations managementBachelor's degree or relevant experience; often entry-level
Work EnvironmentOffice setting, managerial environment, cross-department collaborationOffice or administrative setting, supporting operational teams
Employer & Industry UsageCommon in corporate, manufacturing, and logistics sectorsUsed across various industries for supporting operational functions

The Internal Operations Manager typically holds a more strategic and leadership-focused role, overseeing internal processes and teams. In contrast, the Operations Coordinator provides support and assists with daily operational tasks. Both roles are essential for smooth business functioning but differ in scope and responsibility.

Is an internal operations manager a high paying job?

Internal operations managers typically earn salaries above the national average for managerial roles, with pay varying based on industry, experience, and location. They often require strong organizational, leadership, and problem-solving skills, and may hold certifications such as PMP or Six Sigma. Overall, it is considered a well-compensated position within corporate management.

What are popular job titles related to Internal Operations Manager jobs in Indianapolis, IN?

For Internal Operations Manager jobs in Indianapolis, IN, the most frequently searched job titles are:

What job categories do people searching Internal Operations Manager jobs in Indianapolis, IN look for?

The top searched job categories for Internal Operations Manager jobs in Indianapolis, IN are:

What cities near Indianapolis, IN are hiring for Internal Operations Manager jobs?

Cities near Indianapolis, IN with the most Internal Operations Manager job openings:

Internal Operations Manager jobs near you
Infographic showing various Internal Operations Manager job openings in Indianapolis, IN as of August 2026, with employment types broken down into 83% Full Time, 13% Part Time, 1% Temporary, and 3% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $60,656 per year, or $29.2 per hour.

Card & ITM Operations Manager

Indianapolis, IN • On-site

Financial Center First Credit Union
Commercial Banking • 51 - 200 employees
Learn more about Financial Center First Credit Unionexternal

$65K - $89K/yr

Full-time

Posted 20 days ago

Job description

POSITION TITLE: Card Services amp; ITM Operations Manager
REPORTS TO: VP, Internal Operations
PAY GRADE: 12
DEPARTMENT: Internal Operations
FLSA STATUS: Exempt
LOCATION: Hybrid
PURPOSE: The primary purpose of this position is to fulfill Financial Center First CU’s vision of inspiring financial wellness. The position must deliver high quality service to both internal and external members by supporting and promoting our values to Care, Listen, Learn, Solve, and Act.
The Card Services amp; ITM Operations Manager’s primary responsibility is to oversee day-to-day card services operations, analyze portfolio performance, and work with management to develop and implement strategies for credit and debit payment products. Focus areas include member experience, product development, trend analysis, data analytics, and strategic recommendations to ensure credit card products are competitive and profitable. Acts as primary Credit Union contact with debit and credit processors and other network providers related to card payment systems.
The Card Services amp; ITM Operations Manager also plays a key role in maintaining efficient ATM/ITM operations, ensuring high service quality, user experience, and strategic network growth. This position supports the overall functionality of the ATM/ITM fleet, including service management, network marketing, and deposit growth initiatives.
The Card Services amp; ITM Operations Manager, manages and holds accountable the Card Services Team and the Internal Operations Coordinator.
ESSENTIAL DUTIES:
  • Leads the successful daily processing of Card Services including the following functions: Debit and ATM Card Disputes, New Card setups, Debit and Credit Card Maintenance, Review and monitoring of error reports
  • Responsible for maintaining the Credit Unions card stock inventory including but not limited to: Performing Monthly Inventory Audits, Placing card orders with card processor, Branch instant issue stock, Working with Marketing for design and branding approval
  • Serves as liaison with Credit Unions card processor vendor partners to complete functions such as; Ensure an exceptional member and employee experience with card services, Ensure vendors service level objectives are maintained, Ensure operational business requirements are met, Monitor and escalates service request tickets as necessary
  • Implement strategies to increase card product penetration, activation, and utilization while using analytics to ensure features and services remain relevant to members
  • Monitor, track, and report key performance metrics to senior management, Lending and other stakeholders. In addition to collaborating with cross-functional teams and Executive Management on Card Product Management projects and analyses
  • Partners with Marketing in the development, analysis and implementation of campaigns and service offerings that increase member adoption and usage of card products. As well as identify targets for Card Product related Marketing Campaigns.
  • Partners with Risk Management and Compliance on fraud monitoring and reporting and contributes to new and revised rules for fraud prevention
  • Is the system administrator for card management programs
  • Ensure compliance and regulatory requirements are met. Review operating practices and procedures, implement processes to increase service quality, reduce risk and establish or improve internal controls
  • Develop each employee to their highest potential by identifying their areas for improvement and appropriately coaching, training or correcting the employees’ performance. Recognize employees who perform at a high level. Hold employees accountable for their performance, attitude and behavior
  • Meet with each employee monthly to review previous month’s performance, set goals for upcoming month’s performance and develop plans to improve employee’s performance
  • Responsible for exceptional member service to every member, every time by ensuring employees deliver consistently high-quality service to both internal and external members
  • Maintains efficient ATM/ITM operations, ensuring high service quality, user experience, and strategic network growth
  • This position supports the overall functionality of the ATM/ITM fleet, including service management, network marketing, and deposit growth initiatives
  • Assist in managing network relationships and oversee transaction routing
  • Coordinate ATM relocations, deinstallations, and new machine installations
  • Improve deployment processes for efficiency
  • Work with vendors to manage fleet operations and oversee monitoring, dispatch, and vendor coordination
  • Stay updated on new functionalities and oversee upgrade projects
  • Identify opportunities to refine processes for better machine usage
  • Manage administration of ATM products, services, and related systems
  • Performs other duties commensurate to this position
REQUIRED BACKGROUND:
  • A college degree is preferred or equivalent experience
  • Minimum of 3 years experience working with debit and credit cards in a cards department or similar experience
  • Minimum of 2 years managing or supervising experience
  • Strong written communications skills including email and business communications
  • Strong verbal communication skills, self-motivated, strong interpersonal skills, as well as presentation skills
  • Must be proficient in use of Microsoft Office products, specifically Word and Excel
ADA REQUIREMENTS
Physical Requirements
Is able to bend, sit, and stand for extended periods of time in order to perform work with some physical exertion and occasional lifting of up to 10 lbs. Must be capable of climbing / descending stairs. Must be able to operate routine office equipment including computer terminals and keyboards, telephones, copiers, facsimiles, and calculators. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours or travel off site whenever required or requested by management. Must be capable of regular, reliable and timely attendance. Reliable transportation required.
Working Conditions
Must be able to routinely perform work indoors in climate-controlled public or private office with varying noise levels. Must be able to interact with few or many people at one time.

Mental and/or Emotional Requirements
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to complete basic mathematical calculations, spell accurately, and understand computer basics. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.

Apply