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Internal It Support Jobs in Arizona (NOW HIRING)

HEICO

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and the technology they use. Support requests are received via email, phone, help desk tickets and/or in ...

HEICO

IT Support Technician

Tempe, AZ · On-site

$21 - $28.75/hr

The Information Technology (IT) Support Technician is responsible for the support of end users and the technology they use. Support requests are received via email, phone, help desk tickets and/or in ...

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day ... Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ...

Collabera LLC

Entry Level IT Support

Chandler, AZ · On-site

$23 - $25/hr

Job Title: Entry Level IT Support Location: Chandler, AZ 85224 Work Arrangement: Hybrid (4 day ... Provide first-line technical support to internal users through phone and live chat. * Troubleshoot ...

POWERX

IT Support Specialist

Phoenix, AZ · On-site

The IT Support Specialist is responsible for supporting and maintaining the company's information ... with internal teams to uphold IT standards and enhance operational effectiveness across the ...

ASU Preparatory Academy

IT Support Lead

Phoenix, AZ · On-site

$57K - $67K/yr

If you are a current worker, please log into Workday and access our internal career site to apply ... The IT Support lead is a pivotal, entry-level leadership position tasked with leading technology ...

Harris

IT Support Specialist

Phoenix, AZ · On-site

$23.07 - $34.60/hr

Create detailed documentation for IT, both internal and external facing regarding technical how-to ... IT Team Collaboration and Support * Participates in PMO Governance process to understand overall ...

Harris

IT Support Specialist

Phoenix, AZ · On-site

$23.07 - $34.60/hr

Create detailed documentation for IT, both internal and external facing regarding technical how-to ... IT Team Collaboration and Support * Participates in PMO Governance process to understand overall ...

Pae

IT Support Technician

Tucson, AZ

$33 - $35/hr

Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Amentum

IT Support Technician

Eloy, AZ · On-site

$33 - $35/hr

Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Pae

IT Support Technician

Eloy, AZ · On-site

$33 - $35/hr

Amentum is seeking IT Support Technicians to support our DHS customer at their regional CONUS and ... internal equity, market data, applicable collective bargaining agreements, and relevant laws.

Hendley Communications Inc

Onsite IT Support

Chandler, AZ · On-site

$21.25 - $29/hr

Onsite IT Support This is an onsite position with the need for travel. This position is not available for sponsorship or visas. What We're Looking For: 3+ years relevant experience in IT or related ...

HCTec

IT Support Analyst II

Mesa, AZ · On-site

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

HCTec

IT Support Analyst II

Glendale, AZ · Hybrid

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

HCTec

IT Support Analyst II

Glendale, AZ · On-site

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

HCTec

IT Support Analyst II

Mesa, AZ · Hybrid

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

HCTec

IT Support Analyst II

Mesa, AZ · On-site

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

HCTec

IT Support Analyst II

Glendale, AZ · On-site

We are seeking an experienced IT Support Analyst II to join our team. The IT Support Analyst II will be responsible for providing technical support and assistance to clients, ensuring that their ...

Kinective

IT Support Specialist

Gilbert, AZ · On-site

$50K - $62K/yr

Ensure systems and processes align with industry standards, internal policies, and compliance ... in IT support and systems administration, with a strong track record in end-user support and ...

HCTec

IT Support Analyst II

Chandler, AZ

The IT Support Analyst will be responsible for providing technical support and assistance to our employees and clients, ensuring that our systems and software are up and running smoothly. The ideal ...

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Showing results 21-40

All JobsInternal It Support JobsInternal It Support Jobs in Arizona

Internal It Support information

See Arizona salary details

$13

$23

$34

How much do internal it support jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for internal it support in Arizona is $23.36, according to ZipRecruiter salary data. Most workers in this role earn between $19.28 and $26.44 per hour, depending on experience, location, and employer.

What is an internal IT support?

Internal IT Support professionals are responsible for assisting an organization's employees with technical issues related to computer systems, software, and networks. They troubleshoot problems, install and configure hardware and software, and ensure that technology runs smoothly within the company. Their goal is to minimize downtime and help staff work efficiently by resolving technical issues quickly. Internal IT Support staff often work as part of a team and may provide both remote and on-site assistance. They also play a key role in maintaining IT security and implementing updates.

What are the key skills and qualifications needed to thrive as an internal IT support specialist?

To thrive as an Internal IT Support specialist, you need strong troubleshooting abilities, a solid understanding of computer systems and networks, and typically a degree in IT or relevant certifications such as CompTIA A+ or Microsoft Certified Professional. Familiarity with ticketing systems, remote desktop tools, and enterprise software like Active Directory is essential. Excellent communication, patience, and problem-solving skills set top performers apart in this role. These skills ensure rapid issue resolution, minimize downtime, and support seamless business operations.

What are some typical challenges faced by internal IT support professionals, and how can they effectively manage them?

Internal IT Support professionals often encounter challenges such as handling a high volume of support requests, troubleshooting diverse technical issues, and managing user expectations under tight deadlines. Effective prioritization, clear communication, and maintaining up-to-date technical knowledge are key strategies for managing these challenges. Collaborating closely with other IT team members and end-users also helps ensure issues are resolved efficiently and that employees are empowered to use technology effectively within the organization.

What is the difference between Internal IT Support vs Help Desk Technician?

AspectInternal IT SupportHelp Desk Technician
CertificationsCompTIA A+, Network+, Microsoft CertifiedCompTIA A+, Help Desk certifications
Work EnvironmentIn-house, corporate offices, IT departmentsHelp desk, remote support, call centers
Employer & IndustryBusinesses, government agencies, large organizationsIT service providers, support centers, tech companies

Internal IT Support and Help Desk Technicians both require similar certifications and work in technical support roles. However, Internal IT Support typically works within a company's internal IT department, handling a broader range of technical issues on-site. Help Desk Technicians often provide remote support, focusing on troubleshooting user issues via phone or ticket systems. Both roles are essential in maintaining IT operations, but their work environments and scope differ slightly.

What are popular job titles related to Internal It Support jobs in Arizona?

For Internal It Support jobs in Arizona, the most frequently searched job titles are:

What job categories do people searching Internal It Support jobs in Arizona look for?

The top searched job categories for Internal It Support jobs in Arizona are:

Internal It Support jobs near you
Infographic showing various Internal It Support job openings in Arizona as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $48,591 per year, or $23.4 per hour.

IT Support Technician

HEICO

Tempe, AZ • On-site

$21 - $28.75/hr

Full-time

Re-posted 14 days ago

Job description

The Company:
For over 50 years Robertson Fuel Systems, a HEICO company, continues to be the world leader in the design, development, and manufacturing of crashworthy fuel systems. The Company's technology, experience, and capability in fuel containment are paramount to both its defense and civil customers. Engineered to help prevent post-incident fires, its fuel solutions save lives.
Reporting Relationship
The Information Technology (IT) Support Technician reports to the Director, IT.
The Position
The mission of every Robertson employee is to execute their responsibilities with the #1 goal of saving and protecting the lives of service members across the globe. The Information Technology (IT) Support Technician is responsible for the support of end users and the technology they use. Support requests are received via email, phone, help desk tickets and/or in person. Tasks will include hardware and software installation and troubleshooting on laptops and desktops. The Information Technology (IT) Support Technician will have escalation channels both within the organization as well as external channels to vendors and manufacturers.
Duties & Responsibilities
  • Work closely with, and at the direction of, the Director, IT to perform daily tasks related to the support and maintenance of, and collaboration with, technology users in every
  • Become familiar with IT technologies, solutions, and network designs specific to
  • Install and support peripheral IT hardware such as monitors, keyboards,
  • Manage and track progress of issues via a Help-Desk ticket management
  • Install, configure, upgrade and troubleshoot approved software packages such as Windows, Office, and other business applications.
  • Performs hardware troubleshooting, replacement, and upgrades to existing computer equipment as needed.
  • Effectively present information and respond to questions from
  • Provide telephone, in-person and online support to end-
  • Perform virus and malware
  • Provide updates, status and completion information to managers and/or users, via voice, e-mail or in-person communication.
  • Escalate problems to software or hardware venders when
  • Provide initial training on systems and
  • Rotate and log back-up
  • Identify and resolve problems in a timely manner; gather and analyze information skillfully; proactively look for ways to improve and promote quality and demonstrate accuracy and thoroughness in work product
  • Adhere to Export Control and Technology Control Plan (TCP) as applicable to job function
  • Adhere to Compliance Plan and Employee Policy Manual

Please note this job description is not designed to cover nor contain a static listing of activities, duties or responsibilities. Additional duties may be assigned.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The qualifications listed below are representative of the knowledge, skill, and/or ability required.
Education and Experience
An Associate's degree in a computer related field or related discipline; a minimum of two (2) years relevant experience as an IT Assistant or IT Help Desk in a business setting, or related field; or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
Professional Qualifications Required:
  • Technical knowledge of the techniques and procedures of software and hardware support and troubleshooting for multiple users
  • One (1) year end-user support experience in a corporate business environment
  • Understanding of installation, configuration and troubleshooting processes for software, hardware, wiring, networking and peripheral equipment
  • Experience with MS Office Suite (Excel, Word, Outlook, PowerPoint; Project, Access and Visio as required)
  • Mathematical understanding consistent with the position requirements
  • Ability to read, write and communicate clearly and effectively in English
  • Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form
  • Ability to use various tools to identify and solve problems
  • Strong customer service and company culture/ reputation orientation

Preferred:
Experience with or certification in the one or more of the following:
  • SQL, Oracle or similar database technologies
  • ERP Software
  • Scripting languages (.Net, Java, C#, PowerShell, )
  • Public speaking for training sessions

Personal Competencies
  • Demonstrated ability to meet tight deadlines and work in a fast paced, multi-task environment
  • Ability to adapt to changes in the work environment, manage competing demands and effectively deal with frequent change, delays or unexpected events
  • Strong time management and prioritization skills
  • Strong organizational skills
  • Protect organization's value by keeping information confidential
  • Ability to participate successfully in a team environment; demonstrate willingness collaborate with others to achieve common objectives
  • Ability to apply common sense towards the execution of responsibilities

Physical Demands
While performing the duties of this position, the incumbent is regularly required to sit, walk, stand and climb. The incumbent is occasionally required to bend, kneel crawl or stoop. The incumbent must regularly lift or carry 25 pounds average and a maximum of 75 pounds. The incumbent will regularly use hand tools including but not limited to wrenches, drills, screwdrivers scissors, crimpers, punch tools and rulers. The incumbent will occasionally use powered equipment including but not limited to golf carts, and scissors lift. Ability to drive a company vehicle per Employee Policy Manual E.
Up to 10% domestic travel may be required for this position.
Work Environment
While performing the duties of this position, the incumbent is regularly exposed to office and production environments, occasionally exposed to dirty working conditions, heat or cold ranging between 40 and 110 degree ambient conditions and dusty environments. The noise level in the work environment ranges from low to moderate in the office areas and moderate to high in production areas. The incumbent generally is not required to wear PPE (Personal Protective Equipment), however in certain production areas may be required to wear hearing protection and eye protection.
Safety/Security/Environmental
  • Maintain a clean, safe work area in compliance with OSHA
  • Comply with all Safety policies as outlined by the company standards and local, state and federal laws.

Other
As provided by the Americans with Disabilities Act, the company is committed to discussing and providing reasonable accommodations to its employees to help them fulfill the essential functions of their jobs.

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