1

Internal Customer Success Manager Jobs (NOW HIRING)

Customer Success Manager - Career Equifax is where you can power your possible. If you want to ... Act as the connecting thread for internal teams with the customer across the customer journey

Customer Success Manager - AI-Powered Legal Technology At Epiq, your work contributes to complex ... High visibility with customers and internal teams * Opportunity to help shape how customer success ...

Customer Success Manager Azeus Systems Limited is looking for a Customer Success Manager to be part of our growing sales force for our product, Convene. Convene is a meeting and collaboration ...

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Leverages Salesforce, Omni Analytics, and other internal tools for data-driven insights and ...

Our strong internal culture is a "hidden gem." You will work with a collaborative, supportive team ... Customer Success Manager, CSM, SaaS, Account Management, Customer Retention, Account Strategy ...

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Leverages Salesforce, Omni Analytics, and other internal tools for data-driven insights and ...

Customer Success Manager We are looking for a customer success manager who can provide ongoing support to our clients and network with them. The candidate should be able to contribute to building ...

As a Customer Success Manager (CSM), you will be an essential part of Software as a Service (SaaS ... Leverages Salesforce, Omni Analytics, and other internal tools for data-driven insights and ...

Customer Success Manager At UpGuard, we are replacing manual security bottlenecks with AI-driven ... Provide updates to internal cross-functional partners (Product, Sales, and Marketing) on customer ...

Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Support internal process improvements, including the use of AI tools to increase efficiency where ...

Identify customer risks early and coordinate internal resources to ensure successful resolution ... Demonstrated success managing executive-level customer relationships within hospitals, health ...

Customer Success Manager OUR COMPANY SimX is a fast-growing company bringing virtual and augmented ... Process Improvement : Assist in developing and improving internal processes to make the post-sale ...

New

Customer Success Manager We're growing and looking to hire a Customer Success Manager who embodies ... You will act as the central coordinator across internal teams, ensuring customer issues are clearly ...

Identify customer risks early and coordinate internal resources to ensure successful resolution ... Demonstrated success managing executive-level customer relationships within hospitals, health ...

Customer Success Manager

$100K - $110K/yr

Position Overview The Customer Success Manager works to ensure that our customers maximize the ... Along with a positive, engaged approach to working collaboratively with internal colleagues and ...

Customer Success Manager Employment Type: Regular, Full-time Team: Customer Success Reports to ... Support internal process improvements, including the use of AI tools to increase efficiency where ...

Identify customer risks early and coordinate internal resources to ensure successful resolution ... Demonstrated success managing executive-level customer relationships within hospitals, health ...

Showing results 21-40

Internal Customer Success Manager information

See salary details

$32.5K

$83.1K

$140K

How much do internal customer success manager jobs pay per year?

As of Sep 10, 2026, the average yearly pay for internal customer success manager in the United States is $83,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $59,500.00 and $99,000.00 per year, depending on experience, location, and employer.

What are popular job titles related to Internal Customer Success Manager jobs?

For Internal Customer Success Manager jobs, the most frequently searched job titles are:

Infographic showing various Internal Customer Success Manager job openings in the United States as of June 2026, with employment types broken down into 84% Full Time, 11% Part Time, and 5% Contract. Highlights an 91% Physical, 3% Hybrid, and 6% Remote job distribution, with an average salary of $83,064 per year, or $39.9 per hour.

Customer Success Manager

Boise, ID • On-site

Equifax
IT Services • 10K+ employees

Other

Medical, Retirement, PTO

Posted 10 days ago


Equifax rating

7.5

Company rating: 7.5 out of 10

Based on 28 frontline employees who took The Breakroom Quiz


Job description

Customer Success Manager - Career

Equifax is where you can power your possible. If you want to achieve your true potential, chart new paths, develop new skills, collaborate with bright minds, and make a meaningful impact, we want to hear from you.

The Customer Success Manager - Career is responsible for optimizing the Customer Experience lifecycle, handling post-Sales Implementation program management and collaborating with the customer to ensure they are realizing expected value from EFX solutions, as well as driving adoption and retention.

What you will do

  • Proactively drive adoption, usage, net retention, and renewals by optimizing customer experience
  • Act as the connecting thread for internal teams with the customer across the customer journey
  • Drive customer advocacy in resolving customer issues from acquisition to adoption to use to value realization
  • Serve as a trusted adviser and advocate for clients
  • Create customer success plan with each client
  • Monitor and maintain customer health
  • Educate clients on business value of solutions
  • Aid customers in usage and value realization of solutions
  • Partner with Account Executive(s) in preparing and conducting quarterly business reviews
  • Drive customer advocacy within Equifax
  • Utilize voice of the customer to inform product roadmaps
  • Coordinate internal COE teams to benefit of customers
  • Provide clients transparency on status of issues/requests
  • Assist with resolution of customer support issues

What experience you need

  • Knowledge of customer success processes
  • 5-7 years of sales experience in management consulting, customer success, account management, business development, or other client-facing role
  • Bachelor's degree in related discipline or equivalent experience
  • Experience promoting value through the customer experience
  • Experience working with complex, multi-divisional, multi-geographical customers
  • Ability to create structure in ambiguous situations and design effective processes and creatively solve problems
  • Experience working with cross-functional teams
  • We believe great things happen when teams connect. Our schedule is built around 4 days of high-impact, in-office collaboration (Monday–Thursday), paired with Friday Flexibility to wrap up your week remotely.

What could set you apart

  • Exceptional ability to communicate and foster positive business relationships
  • Ability to establish milestones and keep all team members on task; strong project management skills
  • Self-driven and proactive
  • Bias for action

We offer comprehensive compensation and healthcare packages, 401k matching, paid time off, and organizational growth potential through our online learning platform with guided career tracks.

Are you ready to power your possible? Apply today, and get started on a path toward an exciting new career at Equifax, where you can make a difference!

Primary Location: USA-ID-Boise

Function: Sales and Account Management

Schedule: Full time


What Equifax employees say

Pay

Benefits

Hours and flexibility

Workplace

Get the full story on Breakroom


Equifax logo

About Equifax

Sourced by ZipRecruiter

As a global data, analytics, and technology company, we play an essential role in the economy by helping companies in diverse industries such as automotive, communications, utilities, financial services, fintech, healthcare, insurance, mortgage, professional services, retail, e-commerce, and government agencies, make critical decisions with greater confidence.

Industry

It services

Company size

10,000+ Employees

Headquarters location

Atlanta, GA, US

Year founded

1899

Social media