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Internal Communication Manager Jobs in Boston, MA

... internal and external communications efforts. Serving as a creative and strategic partner to cross ... Create and execute digital content for Sika's communication platforms. * Lead SEO initiatives to ...

Internal Audit Manager

Boston, MA · On-site

$109K - $145K/yr

Through internal audits the Internal Audit Manager will identify risk areas, evaluate business ... Maintains communication with the Engagement Director, responds to feedback and adjusts approach as ...

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Internal Communication Manager information

See Boston, MA salary details

$50K

$119.1K

$198.8K

How much do internal communication manager jobs pay per year?

As of Aug 13, 2026, the average yearly pay for internal communication manager in Boston, MA is $119,064.00, according to ZipRecruiter salary data. Most workers in this role earn between $92,900.00 and $154,300.00 per year, depending on experience, location, and employer.

What are some typical challenges internal communication managers face when coordinating with multiple departments?

Internal Communication Managers often encounter challenges when ensuring messages are consistent and relevant across diverse departments. Coordinating with various teams requires strong relationship-building skills, as different departments may have unique priorities, communication styles, and information needs. Overcoming these challenges involves regularly engaging stakeholders, tailoring messages for specific audiences, and establishing clear communication channels to foster alignment and transparency throughout the organization.

What does an internal communication manager do?

An Internal Communication Manager is responsible for developing and implementing strategies to ensure effective communication within an organization. They create and distribute internal messages, manage intranet content, organize employee events, and support leadership communication initiatives. Their goal is to keep employees informed, engaged, and aligned with the company's mission and values. They often collaborate with HR, leadership, and other departments to foster a positive work culture and enhance organizational transparency.

How much do internal communication managers make in the US?

Internal communication managers in the US typically earn between $70,000 and $120,000 annually, depending on experience, industry, and location. Salaries can vary based on company size and the complexity of internal communication strategies, with higher compensation often associated with senior roles and larger organizations.

Is internal communication a stressful job?

Internal Communication Managers often face stress due to managing multiple stakeholders, tight deadlines, and ensuring clear messaging across the organization. The role requires strong communication skills, adaptability, and the ability to handle sensitive information, which can contribute to work-related pressure.

What is the role of an internal communication manager?

An internal communication manager is responsible for developing and implementing communication strategies within an organization to ensure employees are informed, engaged, and aligned with company goals. They manage internal channels such as emails, intranet, and meetings, often using communication tools and requiring strong writing and interpersonal skills.

What is the difference between Internal Communication Manager vs Corporate Communications Specialist?

AspectInternal Communication ManagerCorporate Communications Specialist
Primary FocusInternal messaging, employee engagement, internal policiesExternal messaging, public relations, brand reputation
Work EnvironmentCorporate offices, internal teamsMedia, PR agencies, external stakeholders
Required CredentialsBachelor's in Communications, PR, or related field; experience in internal communicationsBachelor's in Communications, Journalism, or PR; experience in external communications

While both roles involve communication skills and similar credentials, the Internal Communication Manager primarily handles internal messaging within an organization, focusing on employee engagement and internal policies. In contrast, the Corporate Communications Specialist manages external communications, public relations, and brand reputation. Understanding these differences helps organizations assign the right responsibilities and professionals for each communication area.

What are the key skills and qualifications needed to thrive as an internal communication manager, and why are they important?

To excel as an Internal Communication Manager, you need expertise in corporate communications, content creation, and a relevant degree such as communications, public relations, or journalism. Familiarity with intranet platforms, email marketing tools, and analytics systems is typically required. Exceptional interpersonal skills, strategic thinking, and the ability to influence and engage diverse employee groups set standout professionals apart. These competencies are crucial for fostering transparent, effective communication that aligns employees with organizational goals and culture.
What are popular job titles related to Internal Communication Manager jobs in Boston, MA? For Internal Communication Manager jobs in Boston, MA, the most frequently searched job titles are:
What cities near Boston, MA are hiring for Internal Communication Manager jobs? Cities near Boston, MA with the most Internal Communication Manager job openings:
Infographic showing various Internal Communication Manager job openings in Boston, MA as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 17% Part Time, and 5% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $119,064 per year, or $57.2 per hour.

Communications Manager, Orthopedic Surgery and Sports Medicine Service

Massgeneralbrigham

Somerville, MA

Full-time

Posted 2 days ago

New


Job description

Site: Mass General Brigham Incorporated


Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.


Job Summary

The Communications Manager is a key member of Mass General Brigham's Marketing and Communications team, reporting to the Director, Clinical Department and Institute Communications. This role serves as an embedded communications resource for the Department of Orthopedic Surgery and MGB Sports Medicine Service.
This role is responsible for executing integrated communication plans that support the Department of Orthopedic Surgery and MGB Sports Medicine Service. The Communications Manager will work closely with the Clinical Department leadership team to ensure effective communication that aligns with enterprise priorities and enhances faculty and staff engagement.
A significant aspect of this role involves not only supporting the execution of communications plans but also the art of professional writing. The Communications Manager will be responsible for drafting clear, persuasive, and engaging announcements, editorial pieces, internal newsletters, and leadership messages. This requires a deep understanding of organizational objectives and the ability to translate complex information into accessible language tailored for diverse audiences, including clinicians, researchers, faculty, and staff. Core elements of the position include maintaining editorial consistency, upholding tone and voice standards, and ensuring that all written communications reflect the institution's values and strategic priorities. The role also demands strong collaboration with subject matter experts, creative teams, and leadership to shape narratives that inspire action and foster a sense of shared purpose across the organization.
Success in this role will rely on close, coordinated collaboration across the broader Mass General Brigham Marketing & Communications ecosystem-including digital, content, brand, creative, media relations, editorial planning, and change management teams.


Qualifications

  • Bachelor's degree in Public Relations, Communications, Journalism, or related field required.

  • 5+ years of progressive communications experience required

  • 2+ years in a leadership role strongly preferred

  • Demonstrated experience within a healthcare environment, preferably an academic medical center or large health system.

  • Proven expertise in internal engagement, change management, and storytelling.

  • Strong project management skills with the ability to prioritize and deliver under tight deadlines in a matrixed organization.

  • Exceptional writing, editing, verbal communication, and interpersonal skills.

Skills For Success

  • Collaboration: Build productive partnerships with clinical, academic, research, and central communications stakeholders.

  • Digital Savvy: Leverage intranet tools, analytics platforms, and content management systems to drive engagement.

  • Measurement & Analytics:Interpretdata, andapply insights to refine communications tactics.

  • Change Management: Guide departments through organizational changes with clear, empathetic messaging.

  • Storytelling & Content Development: Craft compelling narratives that resonate with diverse internal audiences.

  • Adaptability: Navigate shifting priorities and evolving institutional structures with agility and resilience.

  • Attention to Detail:Maintainhigh standardsfor accuracy, brand consistency, and messaging quality.

  • Communication Planning and Execution: Implement comprehensive communication plans that supportthe Department of Orthopaedic Surgery and MGB Sports Medicine Service.

  • Ensure alignment with enterprise goals and institutional change efforts.

  • Content Creation and Management: Develop and manage content for various communication channels, including email, newsletters, town halls, and intranet content. Ensure content quality, message consistency, and alignment with institutional priorities.

  • Internal Communications Excellence: Champion internal communications as a strategic enabler of engagement, operational clarity, and cultural alignment. Establish best practices, including message calendars, multi-channel distribution, tone and voice standards, and leadership visibility protocols.

  • Department and Institute Storytelling:Identifyand elevate stories thatshowcaseclinical excellence, groundbreaking research, educational innovation, and faculty achievements. Collaborate with creative and content teams to produce engaging narratives.

  • Executive and System Leadership Engagement:Translatesystem priorities into effective departmental communications. Communicate institutional messages with clarity and credibility.

  • Cross-Functional Coordination: Collaborate closely with central Marketing & Communications teams to ensure cohesive messaging, reduce duplication, and maximize impact. Participate in cross-enterprise campaigns and initiatives.

  • Measurement and Continuous Improvement: Use data and stakeholder feedback to refine strategy and drive iterative improvements.

  • Other duties as assigned.

Working Conditions Required:

  • Remote with some local travel to Mass General Brigham sites

  • Requires a quiet, secure, compliant workstation using MGB provided equipment


Additional Job Details (if applicable)


Remote Type

Remote


Work Location

399 Revolution Drive


Scheduled Weekly Hours

40


Employee Type

Regular


Work Shift

Day (United States of America)


Pay Range

$79,560.00 - $115,720.80/Annual


Grade

7


At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.


EEO Statement:

0100 Mass General Brigham Incorporated is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at (857)-282-7642.


Mass General Brigham Competency Framework

At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.