Intern Voice Analyst Jobs in Raleigh, NC (NOW HIRING)

Duke University:

Duke University was created in 1924 through an indenture of trust by James Buchanan Duke. Today, Duke is regarded as one of America's leading research universities. Located in Durham, North Carolina, Duke is positioned in the heart of the Research Triangle, which is ranked annually as one of the best places in the country to work and live. Duke has more than 15,000 students who study and conduct research in its 10 undergraduate, graduate and professional schools. With about 40,000 employees, Duke is the third largest private employer in North Carolina, and it now has international programs in more than 150 countries.

Be You.

At Duke University, we value purpose-driven work and the unique perspective each team member brings. As a key contributor supporting the Duke Center for Reconciliation (CFR), you will play an important role in fostering collaboration, organization, and mission-centered programming. This position is ideal for someone who is detail-oriented, service-minded, and passionate about supporting programs that bring people together.

Be Bold.

In this role, you'll support the daily operations and programmatic activities of CFR by coordinating logistics, managing communications, and contributing to the successful execution of initiatives that advance the Center's work.

What You'll Do:

• Manage and prioritize incoming communications, including screening and routing emails and responding or elevating items as appropriate.
• Coordinate schedules, meetings, and events; provide logistical and hospitality support for programs and gatherings.
• Support financial processes, including submitting procurement card expenses through Concur and assisting with budget tracking and reconciliation.
• Maintain strong working relationships across Duke departments and with external partners to support program activities and communications.
• Compile, track, and analyze program information; prepare reports that highlight progress, trends, and recommendations.
• Develop and maintain systems, databases, and documentation to support program operations and data management.
• Plan, prioritize, and coordinate work to meet program goals and deadlines.
• Provide guidance or task coordination to team members as needed; ensure work outputs are accurate and complete.
• Assist with budget planning, projections, and monitoring of departmental expenditures.
• Manage departmental corporate cards and ensure proper reconciliation and compliance.
• Coordinate travel arrangements and complete post-travel documentation and reporting.
• Maintain organized office systems, including files, records, and supplies.
• Perform data entry and support ongoing updates to internal databases.
• Collaborate regularly with program coordinators on office operations and administrative needs.
• Perform other related duties as assigned to support the success of CFR programs.

What You'll Bring:

Education & Experience:

• Knowledge typically acquired through two years of postsecondary education in a related field.
• Four years of relevant administrative, clerical, or program support experience, including office management, communications, or research support.
• A bachelor's degree in a related field may substitute for some experience.
• Equivalent combinations of education and experience will be considered.

Preferred Qualifications:

• Bilingual proficiency in English and Spanish.
• Experience working with faith-based or religiously affiliated nonprofit organizations.

Skills & Strengths:

• Strong organizational, communication, and multitasking skills.
• Ability to manage competing priorities and work independently.
• Attention to detail and accuracy in data, reporting, and financial processes.
• Collaborative mindset and commitment to professionalism.

Choose Duke.

Duke University is committed to excellence through diversity, collaboration, and innovation. We believe our strength lies in the exchange of ideas and the richness of our community. At Duke, every voice matters-and every team member helps shape an environment where all feel valued and supported.

Duke University is an Equal Opportunity Employer committed to providing employment opportunities without regard to age, color, disability, gender, gender expression, gender identity, genetic information, national origin, race, religion, sex, sexual orientation, or veteran status.

Certain roles may include essential physical and/or mental job functions. Information regarding reasonable accommodations will be provided by the hiring department.

Ready to Make a Difference?

Apply now and help support meaningful programs that strengthen communities and advance reconciliation through your work at Duke.