| Aspect | Intern Sun Life Customer Service | Customer Service Representative at Sun Life |
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| Credentials | Currently enrolled in or recent graduate of relevant programs | High school diploma or equivalent; some roles may require experience |
| Work Environment | Training-focused, entry-level, internship setting | Full-time, ongoing customer support in office or call center |
| Employer & Industry Usage | Internship program within Sun Life, aimed at gaining experience | Full-time role providing customer service for Sun Life clients |
The Intern Sun Life Customer Service role is an entry-level internship designed for students or recent graduates to gain industry experience. In contrast, a Customer Service Representative at Sun Life is a full-time position focused on ongoing client support. Interns typically receive training and mentorship, while full-time representatives handle daily customer inquiries and issues.