1

Intern Help Desk Jobs in Seffner, FL (NOW HIRING)

Intern Help Desk information

See Seffner, FL salary details

$8

$15

$22

How much do intern help desk jobs pay per hour?

As of Sep 3, 2026, the average hourly pay for intern help desk in Seffner, FL is $15.29, according to ZipRecruiter salary data. Most workers in this role earn between $12.64 and $16.88 per hour, depending on experience, location, and employer.

What does an intern help desk do?

An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.

What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?

As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.

What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?

To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.

What is the difference between Intern Help Desk vs Help Desk Technician?

AspectIntern Help DeskHelp Desk Technician
CredentialsTypically pursuing or recently completed relevant education; no formal certification requiredOften required to have certifications like CompTIA A+ or similar
Work EnvironmentEntry-level, training-focused, often in educational or corporate settingsOperational, troubleshooting, and support-focused in various industries
Employer UsageInternships offered by companies for training and experienceFull-time or part-time support roles in organizations
Search & Comparison IntentLearning about entry-level IT support rolesUnderstanding professional support technician roles

Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.

What are the most commonly searched types of Help Desk jobs in Seffner, FL?

The most popular types of Help Desk jobs in Seffner, FL are:

What cities near Seffner, FL are hiring for Intern Help Desk jobs?

Cities near Seffner, FL with the most Intern Help Desk job openings:

Infographic showing various Intern Help Desk job openings in Seffner, FL as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 87% Physical, 2% Hybrid, and 11% Remote job distribution, with an average salary of $31,809 per year, or $15.3 per hour.

Registered Intern Counselor (RMHCI, RCSWI)

American Addiction Centers

Riverview, FL • On-site

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 5 days ago


American Addiction Centers rating

7.1

Company rating: 7.1 out of 10

Based on 7 frontline employees who took The Breakroom Quiz


Job description

Overview
Company Summary
If you are searching for a fulfilling place to develop your career and an opportunity to make a difference in helping others, then keep reading on. Here at AAC, we have a progressive culture; we listen to your ideas, value a work/life balance, invest in education, and we foster trust and respect for all individuals. Our exceptional comp and strong benefits include company matching 401K, medical, dental, vision and life insurance. We are looking for our future leaders, who are not only going to fill the qualifications for this job description, but who are going to exceed expectations. Be a part of a team whose mission is to provide quality, compassionate, and innovative care to adults struggling with addiction and co-occurring mental health disorders. Our purpose and passion are to empower patients, their families, and our communities by helping individuals achieve recovery and optimal wellness of the mind, body, and spirit.
Primary Mental Health Unit**
Responsibilities
Job Summary
Responsible for providing individual, group and family counseling. Conduct clinical assessments for new patients and on-going required assessments. Counselor II will demonstrate expertise in therapeutic interventions, treatment modalities and utilize evidence based practices. Counselor II will participate in Treatment team and provide service coordination as needed for patients. Counselor II will advocate and communicate with the UR department on all aspects of patient care. American Addiction Centers strives to ensure that all of our patients receive the most comprehensive care to address the issues that may impede their recovery.
Duties and Responsibilities:
  • Provide intervention, assessments, treatment planning, triage and individual/group counseling.
  • Initiate and provide family counseling services.
  • Provide clinical services to all patients on caseload and assist when needed with other patients as assigned by clinical manager.
  • Participate in weekly treatment team meeting and program staff meetings.
  • Ensure that all documentation necessary meet contract, licensure, accreditation and standards for services in a timely manner following the AAC's documentation policy guidelines.
  • Communicate efficiently with other departments to ensure the best care for patient.
  • Provide clinical services to outpatient and inpatient adult population.
  • Understand and abide by State Department standards, facility accreditation, AAC's policy and procedures.
  • Demonstate dependability and adaptability with patients and staff.
  • Maintains confidentiality of patient and company information.
  • Abide by the standards of HIPAA and 42 CFR Part 2 guidelines.
  • Assists in monitoring and managing patient community as a therapeutic milieu.

Qualifications
Education/Experience:
  • Master's Degree in Behavioral Sciences Required (social work, counseling or psychology).
  • Registered Intern License Required (Mental Health Counserlor Intern OR Social Work Intern) required, and actively working towards independent licensure and/or certification in alcohol and drug abuse.
  • Minimum of 2 years experience in a behavioral healthcare field strongly preferred.
  • Experience working with substance abuse, addictions, mental health, cognitive behavior treatment and motivational interviewing.
  • Knowledge of utilizing electronic health record software and documentation.
  • Knowledge of ASAM criteria.
  • Counseling experience with adults, an understanding of psychotropic medications and symptoms and effects.
  • Ability to read, write and interpret written information, type documentation, present information to groups and participate in meetings.
  • Working knowledge of Microsoft Word, Excel, and Outlook.
  • Must be able to work overtime, weekends, holidays, and flexible hours.
  • Valid driver license and insurable driving record (If driving a company vehicle or if driving personal vehicle for company business; refer to Guidelines for Driving Company Vehicles).

Physical Requirements
AAC is committed to principles of equal opportunities for all employees. The Company will provide reasonable accommodations that are necessary to comply with State and Federal disability discrimination laws
Prolonged sitting at a desk
Must be able to lift 15 pounds at a time
American Addiction Centers is an equal opportunity employer. American Addiction Centers prohibits employment practices that discriminate against individuals or groups of employees on the basis of age, color disability, national origin, race, religion, sex, sexual orientation, pregnancy, veteran or military status, genetic information or any other category deemed protected by state and/or federal law.

What American Addiction Centers employees say

Pay

Hours and flexibility

Workplace

Get the full story on Breakroom