Junior IT Technician
East Northport, NY · On-site
Junior Technician / Intern. This is a perfect position for a recent tech school graduate who is ... Prep servers/firewalls/switches and other network equipment for project team * Assist Help Desk ...
Junior IT Technician
East Northport, NY · On-site
Junior Technician / Intern. This is a perfect position for a recent tech school graduate who is ... Prep servers/firewalls/switches and other network equipment for project team * Assist Help Desk ...
Junior Technician / Intern. This is a perfect position for a recent tech school graduate who is ... Prep servers/firewalls/switches and other network equipment for project team * Assist Help Desk ...
Junior Technician / Intern. This is a perfect position for a recent tech school graduate who is ... Prep servers/firewalls/switches and other network equipment for project team * Assist Help Desk ...
... helping to identify key supply and demand drivers. These insights will play a vital role in ... Work with desk heads, traders, and analysts to understand current data architecture, investment ...
... helping to identify key supply and demand drivers. These insights will play a vital role in ... Work with desk heads, traders, and analysts to understand current data architecture, investment ...
Intern Help Desk information
See Fairfield, CT salary details
$9.56 - $11.07
1% of jobs
$11.07 - $12.59
3% of jobs
$12.59 - $14.10
3% of jobs
$15.03 is the 25th percentile. Wages below this are outliers.
$14.10 - $15.62
29% of jobs
The median wage is $16.78 / hr.
$15.62 - $17.13
18% of jobs
$17.13 - $18.65
13% of jobs
$19.46 is the 75th percentile. Wages above this are outliers.
$18.65 - $20.17
15% of jobs
$20.17 - $21.68
7% of jobs
$21.68 - $23.20
5% of jobs
$23.20 - $24.71
3% of jobs
$24.71 - $26.23
2% of jobs
$9
$17
$26
How much do intern help desk jobs pay per hour?
As of Sep 8, 2026, the average hourly pay for intern help desk in Fairfield, CT is $17.78, according to ZipRecruiter salary data. Most workers in this role earn between $14.71 and $19.62 per hour, depending on experience, location, and employer.
What does an intern help desk do?
An Intern Help Desk assists users with basic IT issues, such as troubleshooting computer problems, resetting passwords, and providing support for software and hardware. They work under the supervision of senior IT staff, learning to resolve common technical issues and escalate more complex problems when necessary. This role provides valuable hands-on experience in IT support and customer service, helping interns develop problem-solving and communication skills that are essential for a career in information technology.
What kinds of technical issues will I typically handle as an intern help desk, and how much autonomy will I have in resolving them?
As an Intern Help Desk, you'll commonly assist users with issues such as password resets, software installation, basic troubleshooting of hardware and software, and network connectivity problems. Most organizations provide clear protocols and escalation paths, so you'll often start with straightforward tasks under supervision and gradually take on more complex issues as you gain confidence and experience. You'll collaborate closely with full-time IT staff, learning from their expertise, and you'll usually have access to documentation and ticketing systems to track your work. This structure supports skill development while ensuring that users receive prompt, accurate support.
What are the key skills and qualifications needed to thrive as an intern help desk, and why are they important?
To thrive as an Intern Help Desk, you need a basic understanding of computer hardware, software troubleshooting, and excellent problem-solving abilities, often supported by coursework in IT or computer science. Familiarity with help desk ticketing systems, remote desktop tools, and common operating systems like Windows and macOS is typically expected. Strong communication, patience, and a customer-focused attitude help interns excel in supporting users and resolving technical issues. These skills ensure efficient and effective technical support, contributing to overall organizational productivity and user satisfaction.
What is the difference between Intern Help Desk vs Help Desk Technician?
| Aspect | Intern Help Desk | Help Desk Technician |
|---|---|---|
| Credentials | Typically pursuing or recently completed relevant education; no formal certification required | Often required to have certifications like CompTIA A+ or similar |
| Work Environment | Entry-level, training-focused, often in educational or corporate settings | Operational, troubleshooting, and support-focused in various industries |
| Employer Usage | Internships offered by companies for training and experience | Full-time or part-time support roles in organizations |
| Search & Comparison Intent | Learning about entry-level IT support roles | Understanding professional support technician roles |
Intern Help Desk roles are designed for students or newcomers gaining initial experience, often with less formal certification. Help Desk Technicians are more experienced, with certifications and responsibilities for resolving technical issues. The internship provides training, while the technician role involves active support and troubleshooting in a professional setting.
What are the most commonly searched types of Help Desk jobs in Fairfield, CT?
The most popular types of Help Desk jobs in Fairfield, CT are:
What cities near Fairfield, CT are hiring for Intern Help Desk jobs?
Cities near Fairfield, CT with the most Intern Help Desk job openings:
Full-time
Medical, Dental, PTO
Re-posted 19 days ago
Job description
Company Description
NST is a fast growing, IT consulting company that focuses on providing technology solutions geared towards small to medium size organizations. We have been servicing the tri-state area since 2000s and our specialties are comprised of Windows and Macintosh technologies, network design and infrastructure, managed services, project management, email services, unified communications, mobile device management, web site design and marketing, storage solutions, network security and emerging IT business solutions.
Visit our website at www.nst-li.com to learn more about us.
Job Description
Junior Technician / Intern. This is a perfect position for a recent tech school graduate who is looking to get their shot at a very successful IT Company. As a member of our team, you will gain exposure to many different products and services and have potential for additional learning, growth, and advancement.
Responsibilities
Qualifications
CompTIA A+ and Network+ will be required within 1 year of hire.
Microsoft, Apple, SonicWall, Cisco, and other IT vendor certifications desirable
Additional Information
NST is a fast growing, IT consulting company that focuses on providing technology solutions geared towards small to medium size organizations. We have been servicing the tri-state area since 2000s and our specialties are comprised of Windows and Macintosh technologies, network design and infrastructure, managed services, project management, email services, unified communications, mobile device management, web site design and marketing, storage solutions, network security and emerging IT business solutions.
Visit our website at www.nst-li.com to learn more about us.
Job Description
Junior Technician / Intern. This is a perfect position for a recent tech school graduate who is looking to get their shot at a very successful IT Company. As a member of our team, you will gain exposure to many different products and services and have potential for additional learning, growth, and advancement.
Responsibilities
- Imaging of new PC's/Tablets/Thin Clients
- Prep servers/firewalls/switches and other network equipment for project team
- Assist Help Desk with Virus Removal tickets - following our step by step Task List
- Updating and verifying documentation in configurations and databases
- Handle inventory
- Handle shipping / receiving
Qualifications
- Must have IT school certification or 1-year previous job experience in field of Information technology.
- Must have awareness of desktop and laptop hardware components, operating system software, application software
- Must have awareness of the Industry's current and emerging technology trends
- Must have a keen interest in computer-based information systems and technology
- Must be able to speak and write clearly and efficiently
- Must be able to follow direction and task lists as provided
CompTIA A+ and Network+ will be required within 1 year of hire.
Microsoft, Apple, SonicWall, Cisco, and other IT vendor certifications desirable
Additional Information
- Salary and bonus package available based on experience
- Medical/Dental benefits upon start of employment
- 1 Week Vacation after 6 months
- 2 Week(s) Vacation each year after
- Sick/Personal Days
- Company Paid Vendor Training
- Employee Appreciation Events - Holiday Party(s)