Charlotte, NC · On-site
Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development ...
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Charlotte, NC · On-site
Configure and troubleshoot Genesys software and hardware components Integrate Genesys with Third-party applications and Systems Strong experience with Genesys Framework including IVR development ...
Boston, MA · On-site
... IVR Skill Based Routing Call Back Queuing Agent Desktop etc Genesys SME Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a ...
Boston, MA · On-site
... IVR Skill Based Routing Call Back Queuing Agent Desktop etc Genesys SME Need a Genesys Functional SME to help guide our implementation of Genesys Features and Functions This isnt necessarily a ...
Columbus, OH · On-site
$90K - $110K/yr
Genesys Tech Lead The Genesys & Aspect Technology Lead / Developer will play a critical role in ... Lead solution design and architecture for IVR, ACD, routing, and omnichannel systems. Participate ...
Columbus, OH · On-site
$90K - $110K/yr
Genesys Tech Lead The Genesys & Aspect Technology Lead / Developer will play a critical role in ... Lead solution design and architecture for IVR, ACD, routing, and omnichannel systems. Participate ...
Cincinnati, OH · On-site
$55/hr
Job Title Senior Genesys Cloud Engineer Client Confidential Location Worthington, OH/Cincinnati, OH ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
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Cincinnati, OH · On-site
$55/hr
Job Title Senior Genesys Cloud Engineer Client Confidential Location Worthington, OH/Cincinnati, OH ... Responsible for the design, staging, configuration, implementation and support of IVR/ACD scripts
I have an opportunity for " Genesys Developer " _ (Malvern, PA - HYBRID )" and I am looking for a ... Genesys Cloud Architect Development experience in IVR and routing- Integration with external ...
I have an opportunity for " Genesys Developer " _ (Malvern, PA - HYBRID )" and I am looking for a ... Genesys Cloud Architect Development experience in IVR and routing- Integration with external ...
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
... and manage IVR flows, contact routing, and queue structures using Genesys Cloud Architect for ... DevOps tools such as Terraform/Archy. • Strong troubleshooting, multitasking, and analytical ...
Genesys Call Center Engineer Job Details The Contact Center Engineer is accountable for the ... In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on ...
Genesys Call Center Engineer Job Details The Contact Center Engineer is accountable for the ... In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on ...
$55 - $60/hr
Genesys Cloud CX - Admin, Developer, Analyst & Architect Location: San Antonio, TX (On-site ... IVR & Flow Development: Develop and maintain IVR workflows using Genesys Architect. Update and ...
$55 - $60/hr
Genesys Cloud CX - Admin, Developer, Analyst & Architect Location: San Antonio, TX (On-site ... IVR & Flow Development: Develop and maintain IVR workflows using Genesys Architect. Update and ...
Phoenix, AZ · On-site
The Genesys Administrator will be responsible for the administration and engineering of Genesys ... Proficiency in IVR and call flow design (Architect). * Experience with ACD routing and queue ...
Phoenix, AZ · On-site
The Genesys Administrator will be responsible for the administration and engineering of Genesys ... Proficiency in IVR and call flow design (Architect). * Experience with ACD routing and queue ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...
Austin, TX · On-site +1
$54.25 - $72.75/hr
Develop call flows in Genesys Architect for routing and IVR * Write and execute test plans ... Developer Certification * Genesys Cloud CX: Quality Management Certification * Knowledge of IP ...
Newark, NJ · On-site
$68 - $86.50/hr
Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or ... Strong understanding of IVR, omnichannel routing, integrations, and compliance. * Experience ...
Newark, NJ · On-site
$68 - $86.50/hr
Bachelor's degree preferably in Computer Science, Information technology, Computer Engineering, or ... Strong understanding of IVR, omnichannel routing, integrations, and compliance. * Experience ...
Cary, NC · On-site
$58.75 - $80.50/hr
The architect will collaborate with business stakeholders, developers, and IT teams to ensure ... Configure Genesys Cloud CX components including IVR, ACD, call routing, workforce engagement, and ...
Cary, NC · On-site
$58.75 - $80.50/hr
The architect will collaborate with business stakeholders, developers, and IT teams to ensure ... Configure Genesys Cloud CX components including IVR, ACD, call routing, workforce engagement, and ...
Fort Mill, SC · On-site
... like Genesys, Avaya, Cisco, and Twilio. Able to interpret IVR design documents and call flow ... & DevOps: Strong foundation in test strategy, defect triage, and CI/CD integration. Comfortable ...
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Fort Mill, SC · On-site
... like Genesys, Avaya, Cisco, and Twilio. Able to interpret IVR design documents and call flow ... & DevOps: Strong foundation in test strategy, defect triage, and CI/CD integration. Comfortable ...
Chicago, IL · On-site +1
$60.25 - $82.25/hr
Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel to ... Build and enhance IVR/IVA solutions , including AI and speech-enabled capabilities * Translate ...
Chicago, IL · On-site +1
$60.25 - $82.25/hr
Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel to ... Build and enhance IVR/IVA solutions , including AI and speech-enabled capabilities * Translate ...
Chicago, IL · Remote
$60 - $81.75/hr
Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel to ... Build and enhance IVR/IVA solutions , including AI and speech-enabled capabilities * Translate ...
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Chicago, IL · Remote
$60 - $81.75/hr
Genesys Cloud CX Engineer (Consultant) Voyage Advisory | Remote (U.S.) with up to 20% travel to ... Build and enhance IVR/IVA solutions , including AI and speech-enabled capabilities * Translate ...
IVR testing experience utilizing Genesys SIP server, NICE and CISCO environments - Experience leading and coordinating large, complex IVR installations - Excellent written and communication skills ...
IVR testing experience utilizing Genesys SIP server, NICE and CISCO environments - Experience leading and coordinating large, complex IVR installations - Excellent written and communication skills ...
In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on ... Genesys 7 or 8 GCP-CIV or Genesys GCP-DIV or Genesys GCP-CVE, Avaya ACS Design-Contact Center or ...
In-depth knowledge and experience with Avaya ACD(EAS), IVR, CMS, CentreVu, Vectoring deployed on ... Genesys 7 or 8 GCP-CIV or Genesys GCP-DIV or Genesys GCP-CVE, Avaya ACS Design-Contact Center or ...
Lead development and deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys ... Apply SRE (site reliability) best practices for the entire tool platform and ensure HA (high ...
Lead development and deployment of omnichannel (IVR, Chat, Chatbot, email) flows within Genesys ... Apply SRE (site reliability) best practices for the entire tool platform and ensure HA (high ...
Strong expertise in Genesys Cloud CX architecture and configuration IVR Design & Call Flow ... Genesys Developer Essential Skills: Genesys Developer Desirable Skills: Genesys Tech Lead (BPR ...
Strong expertise in Genesys Cloud CX architecture and configuration IVR Design & Call Flow ... Genesys Developer Essential Skills: Genesys Developer Desirable Skills: Genesys Tech Lead (BPR ...
$11.54 - $14.07
3% of jobs
$14.07 - $16.61
14% of jobs
$17.96 is the 25th percentile. Wages below this are outliers.
$16.61 - $19.14
16% of jobs
The median wage is $20.41 / hr.
$19.14 - $21.68
35% of jobs
$23.29 is the 75th percentile. Wages above this are outliers.
$21.68 - $24.21
11% of jobs
$24.21 - $26.75
9% of jobs
$26.75 - $29.28
4% of jobs
$29.28 - $31.82
0% of jobs
$31.82 - $34.35
4% of jobs
$34.35 - $36.89
0% of jobs
$36.89 - $39.42
3% of jobs
$11
$22
$39
Locations: Plano, TX | Charlotte, NC- Look for Nearby candidates
Work Mode: Hybrid (Three days onsite and two days remote)
Job Description:
10+ years of development and Implementation experience with Genesys contact center solutions On-premises and Cloud.
Configure and troubleshoot Genesys software and hardware components
Integrate Genesys with Third-party applications and Systems
Strong experience with Genesys Framework including IVR development /Scripting,Routing Strategy and Reporting
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The Zor Group is a globally operating conglomerate spanning multiple industries across four countries. Established in 2009 with a mission to make a positive impact, Zor initially began as a staffing organization and naturally evolved into the technology sector. In 2018, ZorTech was introduced through a strategic partnership with the Sunwill Group. Plans for international expansion were initiated in 2020, leading to successful entry into the US market. Alongside an impressive 70% year-over-year growth rate, we also established an offshore delivery team in the USA. With the incorporation of IT Services, ZorTech now offers end-to-end solutions, ranging from top-level talent sourcing to managing large-scale projects. Our organization currently operates in four countries, including Canada, the USA, the Dominican Republic, and India.
Recruiting and staffing services
11 - 50 Employees
Houston , TX, US
