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Intern Genesys Ivr Developer Jobs (NOW HIRING)

Futran Tech Solutions Pvt. Ltd.

IVR SME

Louisville, KY · On-site

Develop a longer-term roadmap for current IVR (end of life in 2 years) and strategy to leverage either Genesys IVR or Voice bots Role Specification * Expertise across the contact center value chain ...

Caresoft Inc.

Genesys Developer

New York, NY · On-site

$45 - $50/hr

Genesys Developer Location: New Jersey/New York Duration: Long term Responsibilities ... Advanced understanding of IVR technology and related telecommunications devices, networks, software ...

Seven Seven Software

IVR Chatbot Developer

Newark, NJ · On-site

$108K - $126K/yr

In this cutting-edge role, the IVR Bot Developer will contribute to our mission of providing a ... on Genesys Cloud CX. - Functional and hands on experience on development on Voice and Non-Voice ...

Samprasoft

Genesys Developer

Malvern, PA · On-site

Job Title We are looking for a developer, with experience working on Genesys Cloud & Telephony ... Genesys Cloud Architect Development experience in IVR and routing- Integration with external ...

AceStack LLC

Genesys Developer

Newark, NJ · On-site

Genesys Developer Location: Newark, NJ - onsite Employment Type: Contract Job Summary We are ... IVR and call routing strategies * Outbound and inbound call flows * Proficiency in Java, JavaScript ...

Techvilla Solutions

Genesys Developer

$57.50 - $78.75/hr

Design, develop, and maintain IVR applications and call routing solutions using Genesys Architect. * Lead and support contact center migrations to Genesys Cloud CX, including configuration ...

Donato Technologies, Inc

IVR Chatbot

Newark, NJ · On-site

IVR Chatbot Developer (Genesys focus) · Minimum 3-5 years development experience implementing self-service IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. · Hands-on experience ...

Seven Seven Software

Developer (Genesys)

Newark, NJ · On-site

$58.75 - $80.50/hr

- Minimum 3-5 years of application development experience implementing multichannel self-service/IVR and Omni-Channel Orchestration Routing on Genesys Cloud CX. - Functional and hands-on experience on ...

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How much do intern genesys ivr developer jobs pay per hour?

As of Jun 28, 2026, the average hourly pay for intern genesys ivr developer in the United States is $22.89, according to ZipRecruiter salary data. Most workers in this role earn between $18.51 and $24.28 per hour, depending on experience, location, and employer.
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What are the most commonly searched types of Genesys Ivr Developer jobs? The most popular types of Genesys Ivr Developer jobs are:
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Infographic showing various Intern Genesys Ivr Developer job openings in the United States as of June 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 78% Physical, 4% Hybrid, and 18% Remote job distribution, with an average salary of $47,621 per year, or $22.9 per hour.

IVR SME

Futran Tech Solutions Pvt. Ltd.

Louisville, KY • On-site

Full-time

Posted 25 days ago

Job description

Position ;-IVR SME
Location: Louisville, KY/ Boston, MA (Hybrid role - 3 Days/Week)
Project Background
The client is looking for optimizing IVR system with the focus on following:
  • Authentication Rates: Drive up the authentication rate within the IVR so that it reduces the need for Agents to have to authenticate the user after they reach an agent
  • Alerts Optimization: Create enhanced functionality to provide alert messaging and actions to callers so they don't have to speak to an agent. For example, if a caller has submitted a Transfer package to us, create the ability to identify that the caller has submitted the transfer package and provide an update on it through the IVR or link them to a digital solution to find the status
  • Drive up intent capture and route callers to appropriate IVR enabled self-service functions
  • Develop a longer-term roadmap for current IVR (end of life in 2 years) and strategy to leverage either Genesys IVR or Voice bots

Role Specification
  • Expertise across the contact center value chain with deep understanding in operations, user experience, process, technology and KPIs to drive transformations initiatives to optimize contact center operations.
  • Collaborate with CPU stake holders to define solution approach along with architecture & enterprise integration
  • Collaborate with Experience design and Genesys SMEs to design contact center solutions, POCs and roadmap as per the engagement objectives.
  • Work with SMEs to Develop solution approach to enhance self-service options and automate routine tasks, improving customer satisfaction and operational efficiency.

Profile Specification
  • Strong understanding of IVR technologies: (e.g., voice recognition, text-to-speech, call routing, speech analytics)
  • Experience with IVR development tools and platforms: (e.g., Genesys, Avaya) with proficiency in scripting languages: (e.g., VXML)
  • Understanding of enterprise integration with IVR system, IVR based self-service, automation development, design and finetuning, legacy IVR migration strategy
  • Excellent analytical and problem-solving skills using platform features, reports, data insights.
  • Understanding of self-service bots, implementing NLP / AI based features
  • Ability to work independently and as part of a team with customer-centric approach and guide a development team to deliver the solution

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