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Intermodal Operations Manager Jobs in Tennessee (NOW HIRING)

Universal Logistics

SR Manager M&R

Memphis, TN · On-site

$90 - $120/hr

Maintenance Manager** for our operation based in Memphis, TN. This position includes managing, planning, organizing all intermodal equipment maintenance and repair. We are seeking an aggressive ...

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Intermodal Operations Manager information

What is an intermodal operations manager?

Intermodal Operations Managers oversee the coordination and movement of goods using multiple modes of transportation, such as trucks, trains, and ships. They are responsible for planning, organizing, and optimizing the transfer of cargo between different transport methods to ensure efficient and timely delivery. Their role often involves managing logistics, supervising staff, negotiating with carriers, and ensuring compliance with regulations. Intermodal Operations Managers play a key role in streamlining supply chains and reducing transportation costs for companies.

What are some common challenges faced by intermodal operations managers, and how can they be addressed?

Intermodal Operations Managers often navigate complex logistical challenges, such as coordinating shipments across multiple transportation modes and resolving delays caused by weather, equipment availability, or regulatory changes. To address these issues, successful managers leverage strong communication skills, establish clear processes with carriers and vendors, and utilize advanced logistics software to monitor and adjust schedules in real time. Building strong relationships with partners and fostering a culture of adaptability within their teams also helps mitigate disruptions and maintain efficient operations.

What are the key skills and qualifications needed to thrive as an intermodal operations manager?

To thrive as an Intermodal Operations Manager, you need expertise in logistics, supply chain management, and transportation regulations, typically supported by a relevant degree and experience in freight or cargo operations. Familiarity with transportation management systems (TMS), intermodal tracking software, and safety compliance certifications is highly beneficial. Strong leadership, problem-solving, and communication skills set standout professionals apart in this role. These abilities are crucial for efficiently coordinating complex logistics, ensuring regulatory compliance, and maintaining smooth operations across multiple transportation modes.
What are the most commonly searched types of Intermodal Operations jobs in Tennessee? The most popular types of Intermodal Operations jobs in Tennessee are:
What cities in Tennessee are hiring for Intermodal Operations Manager jobs? Cities in Tennessee with the most Intermodal Operations Manager job openings:
Intermodal Operations Manager jobs near you
Infographic showing various Intermodal Operations Manager job openings in Tennessee as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Intermodal Operations Representative

US Multimodal Group

Memphis, TN • On-site

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 22 days ago

Job description

Salary:

ABOUT US:

U.S. Multimodal Group (USMMG) is a company that specializes in providing comprehensive transportation and logistics solutions. The company operates across various modes of transport including truckload and intermodal, offering a seamless and integrated service to ensure efficient and timely delivery of goods. Its expertise lies in coordinating and managing complex logistics operations, catering to diverse client needs with customized solutions. By leveraging advanced technology, strategic planning, and a vast network of resources, U.S. Multimodal aims to optimize supply chains, reduce operational costs, and enhance overall customer service in the transportation sector.


JOB SUMMARY:

The Intermodal Operations Representative is responsible for coordinating and managing the day-to-day movement of intermodal freight across rail, truck, and terminal operations. This role ensures shipments move efficiently, safely, and on schedule by acting as a liaison between carriers, terminals, customers, and internal teams. The representative monitors load status, resolves operational issues, maintains accurate documentation, and provides timely communication to support service reliability, cost control, and customer satisfaction.


This position is required to be on-site daily in the Memphis, TN office location.

Must be legally authorized to work in the United States. Employment eligibility will be verified through E-Verify, and a background check is required.


KEY RESPONSIBILITIES:

  • Coordinate daily intermodal shipments
  • Serve as the primary point of contact for customers, railroads, carriers, terminals, and internal teams
  • Schedule and dispatch rail pickups and deliveries to meet service commitments
  • Monitor shipment progress and proactively manage delays, exceptions, and service disruptions
  • Ensure accurate and timely execution of orders from origin to destination
  • Track container availability, rail ramp moves, dwell times, and cut-off schedules
  • Verify documentation accuracy, including bills of lading, rail waybills, customs information (as applicable), and delivery confirmations
  • Update transportation management systems (TMS) with shipment status, costs, and milestone events
  • Resolve operational issues such as missed appointments, equipment shortages, chassis availability, or misrouted containers
  • Communicate shipment updates, ETAs, and service issues clearly and professionally to customers
  • Collaborate with sales, customer service, and billing teams to ensure customer satisfaction
  • Review freight bills and support billing accuracy, accessorial approvals, and cost control
  • Ensure compliance with company policies, rail carrier rules, safety standards, and regulatory requirements
  • Support continuous improvement initiatives by identifying inefficiencies and recommending process enhancements

QUALIFICATIONS:

  • 2-years Intermodal experience preferred.
  • Experience with TMS systems is highly preferred.
  • Proficiency in Microsoft Office
  • Strong analytical, organizational, and communication skills.
  • Attention to detail and the ability to manage high volume transactions efficiently.
  • Ability to thrive in a high-growth or fast-paced environment.



WHAT WE OFFER:

  • Benefits include; PTO, Paid Holidays, medical, dental, visions, company paid Life and Long-term disability, and additional options.
  • Company offers a 401(k) program and company match for eligible employees.
  • Opportunities for career advancement and continued professional development.
  • A dynamic, exciting, and mission-driven work environment.


Equal Opportunity Statement:

U.S. Multimodal is an Equal Opportunity Employer and we are committed to fostering a safe and friendly workplace. All qualified individuals are encouraged to apply.