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Intercontinental Terminals Jobs (NOW HIRING)

International Shoppes LLC

Retail Sales Supervisor

Houston, TX · On-site

$14.25 - $17.25/hr

Main Terminal, Houston's George Bush Intercontinental Airport; Terminal D and our newly acquired operations, Daniel K. Inouye International Airport (HNL) in Honolulu and Kahului Airport (OGG) in Maui.

otg

Server

Houston, TX

Join OTGasa Server now at IAH George Bush Intercontinental Airport and drive a new type of ... With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000 ...

OTG Exp

Server

Houston, TX · On-site

Join OTG as a Server now at IAH George Bush Intercontinental Airport and drive a new type of ... With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000 ...

otg

Server

Houston, TX

Join OTGasa Server now at IAH George Bush Intercontinental Airport and drive a new type of ... With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000 ...

otg

Server

Houston, TX

Join OTGasa Server now at IAH George Bush Intercontinental Airport and drive a new type of ... With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000 ...

otg

Server

Houston, TX · On-site

Join OTGasa Server now at IAH George Bush Intercontinental Airport and drive a new type of ... With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000 ...

OTG Exp

Server

Houston, TX · On-site

Join OTG as a Server now at IAH George Bush Intercontinental Airport and drive a new type of ... With more than 300 in-terminal dining and retail locations across 11 airports, OTG, and its 5,000 ...

International Shoppes LLC

Store Manager

Sterling, VA · On-site

$70K - $75K/yr

Main Terminal, Houston's George Bush Intercontinental Airport; Terminal D and our newly acquired operations, Daniel K. Inouye International Airport (HNL) in Honolulu and Kahului Airport (OGG) in Maui.

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How much do intercontinental terminals jobs pay per hour?

As of Jun 16, 2026, the average hourly pay for intercontinental terminals in the United States is $15.87, according to ZipRecruiter salary data. Most workers in this role earn between $14.42 and $17.07 per hour, depending on experience, location, and employer.

What is the difference between Intercontinental Terminals vs Chemical Plant Operator?

AspectIntercontinental TerminalsChemical Plant Operator
CredentialsHigh school diploma, safety training, certificationsHigh school diploma, technical training, certifications
Work EnvironmentRefineries, chemical storage, industrial facilitiesChemical plants, manufacturing facilities
Industry UsageManufacturing, petrochemical, storageChemical processing, manufacturing

Intercontinental Terminals refers to a specific company involved in chemical storage and manufacturing, while a Chemical Plant Operator is a role within such facilities. Both require safety training and certifications, and they work in similar industrial environments. The main difference is that Intercontinental Terminals is a company name, whereas Chemical Plant Operator is a job title held within companies like Intercontinental Terminals.

More about Intercontinental Terminals jobs
What cities are hiring for Intercontinental Terminals jobs? Cities with the most Intercontinental Terminals job openings:
What states have the most Intercontinental Terminals jobs? States with the most job openings for Intercontinental Terminals jobs include:
What job categories do people searching Intercontinental Terminals jobs look for? The top searched job categories for Intercontinental Terminals jobs are:
Intercontinental Terminals jobs near you
Infographic showing various Intercontinental Terminals job openings in the United States as of June 2026, with employment types broken down into 13% As Needed, 74% Full Time, and 13% Part Time. Highlights an 88% Physical, 11% Hybrid, and 1% Remote job distribution, with an average salary of $33,000 per year, or $15.9 per hour.
Customer Service Manager

Customer Service Manager

Intercontinental Terminals Company

Deer Park, TX • On-site

Full-time

Posted 19 days ago

Job description

The Customer Service Manager provides critical customer service leadership and acts as a central communication link between customers and internal teams, including Marketing, the Quality System Manager, departmental managers, and terminal personnel. This role ensures seamless coordination, timely decision-making, and high-quality service delivery across the organization.
Key Duties and Responsibilities
  • Lead the Customer Service Realization Process in accordance with the OEMS. This includes organizing customer meetings (pre-contract, quality partnerships, post-contract) and managing the Customer Sales Inquiry process from initiation through completion to support timely, informed decisions.
  • Develop and deliver analytical reports that evaluate economic and operational data to identify business optimization opportunities. This includes reviewing industry trends, analyzing terminal throughput, preparing the Monthly Reports, and conducting strategic ancillary revenue analysis as needed.
  • Manage customer impacts by collaborating with department managers to identify and implement practical, timely solutions. Responsibilities include coordinating API tank outages, completing API checklists, and addressing customer-specific requests.
  • Participate in the corrective action process for nonconformances or customer complaints affecting service quality. Support conflict resolution related to service issues, billing discrepancies, or nonconformances. Oversee A/R backlog management and customer satisfaction initiatives.
  • Coordinate and lead customer service activities, including scheduling terminal visits, audits, meetings, site tours, and operational assessments. Prepare and distribute Customer Notices as required.
  • Review and approve Marketing-related operational requests, such as vessel/barge lightering, direct intermodal product transfers, lay berths, truck scale weighing accounts, and independent railcar storage accounts.
  • Represent the company at industry events and maintain strong relationships with internal and external stakeholders. Contribute to quarterly newsletter articles and engage with customers at conferences when appropriate.
  • Support high-quality output for the Marketing team, including initial review and analysis of commercial terms for proposals. Collaborate with Contracts Administration and the Vice President of Marketing to support budget forecasting.
  • Provide guidance to Billing regarding invoice classification (customer, intercompany, or other).
  • Perform additional duties as assigned by the Vice President of Marketing.
Required knowledge, skills, and abilities:
  • Bachelor's degree in business or a related field preferred
  • 7-10 years of experience in Operations, Customer Service, or Marketing within a terminal or related industry
  • Strong interpersonal and communication skills
  • Effective time-management and organizational abilities
  • Solid decision-making and problem-solving skills
  • Strong verbal and written communication capabilities

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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