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Intercom Jobs in Tempe, AZ (NOW HIRING)

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Prior experience with JIRA, Intercom, and CloudTalk is a plus. * Operational Independence : Strong organizational abilities, sharp problem-solving skills, and the capacity to deliver high-quality ...

Dispatcher -White Helmet

Glendale, AZ · On-site

$14.70 - $17.20/hr

When a customer asks for your assistance in locating an item outside your department, you must use the intercom to call that department to assist the customer. * Can only do one type of cut per meat ...

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Low Voltage Technician

Gilbert, AZ · On-site

$60K - $80K/yr

Install access control, alarm, and intercom systems. * Install data/network cabling, including Cat5e/Cat6. * Read and follow wiring diagrams, blueprints, and installation plans. * Properly label ...

New

Inside Sales Representative

Phoenix, AZ · Remote

$50K - $60K/yr

At MyDoorView, we're redefining property access solutions through cutting-edge video intercom and access control technology. We serve dealers, integrators, and property managers nationwide, helping ...

Must have a mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom and access control systems. * Must have a working knowledge to full understanding of local ...

Riedel Intercom & Bolero * Strong time management and organizational skills * Ability to multi-task and troubleshoot in a high stress, fast-paced, live production work environment * Bachelor's degree ...

Low Voltage Technician I

Phoenix, AZ · On-site

$20.50 - $28/hr

Intercom & Paging * Wireless Networks (Wi-Fi) * Audio/Visual Systems * Distributed Antenna Systems (DAS) * Public Safety Communication Systems Benefits * Health Insurance * Wellness Program * Life ...

Field Service Technician II

Tempe, AZ · On-site

$25 - $38/hr

Experience: 5+ years of experience in Audio Visual, Security, Intercom/Paging, and Infrastructure Cabling. * Technical Knowledge: Strong understanding of programming, technical commissioning ...

Riedel Intercom & Bolero * Strong time management and organizational skills * Ability to multi-task and troubleshoot in a high stress, fast-paced, live production work environment * Bachelor's degree ...

Respond to passenger calls on the train intercom (POIC) * Assist passengers in all situations and keep them informed of current conditions through announcements over PA system or personal contact

Showing results 21-40

Intercom information

What is an intercom specialist?

An intercom operator is responsible for managing and operating an intercommunication system, which allows people within a building or organization to communicate easily with each other. This role may involve answering calls, directing messages, monitoring security systems, and facilitating communication between different departments. Intercom operators often work in settings such as offices, hospitals, apartment complexes, or event venues, ensuring smooth and efficient internal communications. Their work helps maintain order, safety, and coordination within the organization.

What are the key skills and qualifications needed to thrive as an intercom specialist?

To thrive as an Intercom Specialist, you need a strong understanding of customer support operations, technical troubleshooting, and communication platforms, often backed by experience in SaaS or customer service roles. Familiarity with the Intercom software suite, CRM systems, and ticketing tools is typically required, and certifications in customer support or digital tools can be advantageous. Exceptional problem-solving, empathy, and the ability to manage multiple conversations efficiently are standout soft skills for this role. These skills are crucial for ensuring prompt, effective customer interactions and maintaining high satisfaction in fast-paced support environments.

How does working as an intercom specialist involve collaboration with other departments?

As an Intercom Specialist, you will frequently collaborate with IT, security, and facilities management teams to ensure seamless installation, maintenance, and troubleshooting of intercom systems. Communication with these departments is essential to coordinate upgrades, address technical issues, and align intercom functionality with overall building safety protocols. This cross-functional teamwork helps ensure that intercom systems support both day-to-day operations and emergency procedures effectively.

What is the difference between Intercom vs Customer Support Specialist?

AspectIntercomCustomer Support Specialist
Primary RoleCustomer communication platform for engagement and supportProviding direct customer support and resolving issues
Required SkillsCommunication tools, software knowledge, customer engagement strategiesCustomer service skills, problem-solving, product knowledge
Work EnvironmentTech companies, SaaS businesses, remote or office-basedCall centers, support teams, various industries
Common CertificationsNone mandatory, familiarity with SaaS tools beneficialCustomer service certifications (e.g., CCSP) optional

Intercom is a customer communication platform used by businesses to engage, support, and communicate with customers. In contrast, a Customer Support Specialist directly interacts with customers to resolve issues. While Intercom facilitates support, the specialist provides hands-on assistance. Both roles are essential in customer service but differ in scope and tools used.

What is the work of an intercom?

An intercom job typically involves installing, maintaining, and repairing intercom systems used for communication within buildings or facilities. It may require technical skills, knowledge of electronic systems, and troubleshooting abilities to ensure effective communication infrastructure. The role often involves working with hardware, wiring, and communication protocols.

Why work at Intercom?

Intercom offers roles such as customer support, engineering, and product management in a collaborative environment focused on communication and customer engagement tools. Employees often work with technologies like JavaScript, React, and cloud platforms, and benefit from flexible schedules and professional development opportunities.
Infographic showing various Intercom job openings in Tempe, AZ as of August 2026, with employment types broken down into 4% Internship, 1% As Needed, 53% Full Time, 40% Part Time, and 2% Contract. Highlights an 95% Physical, and 5% Remote job distribution.

Enrollment Services Contractor

Intend Inc d.b.a. Tangelo

Phoenix, AZ • Remote

$25 - $28/hr

Contractor

Posted 8 days ago

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Job description

Project Overview: Remote Enrollment Services Contractor

We are seeking an independent, detail-oriented Enrollment Services Contractor to manage and optimize our member enrollment process. The selected contractor will independently oversee application processing, eligibility verification, and record maintenance, serving as a primary point of contact for enrollment inquiries.


Scope of Services (Deliverables)

  • Application Processing: Independently review and process membership applications promptly and accurately.
  • Eligibility Verification: Verify eligibility and completeness of enrollment forms, and conduct necessary follow-up communications to obtain missing data.
  • Inquiry Management: Provide high-level customer service and onboarding guidance to prospective members via phone, chat, and email.
  • Data Management: Maintain accurate membership records within the database while ensuring total confidentiality and security of data.
  • Reporting & Analysis: Generate and analyze enrollment data reports to identify trends and process improvements.
  • Cross-Functional Alignment: Align with company stakeholders and external partners as needed to ensure process accuracy and compliance with relevant regulatory standards.

Contractor Qualifications & Requirements

  • Language Skills: Written and verbal fluency in Spanish is required to service specific member demographics.
  • Remote Business Infrastructure: Proven track record of 1–2 years running a successful remote business or working independently from a home office.
  • Core Expertise: Minimum 2 years of experience providing customer service, administrative, or enrollment services (healthcare or membership-based industry experience preferred).
  • Technical Setup: Proficiency utilizing Google Workspace (Docs, Sheets, Drive, Meet), Microsoft Office, and Slack.
  • Preferred Tools: Prior experience with JIRA, Intercom, and CloudTalk is a plus.
  • Operational Independence: Strong organizational abilities, sharp problem-solving skills, and the capacity to deliver high-quality results without daily supervision.

Location Requirement:

  • This is a remote position open to contractors residing in the Pacific or Mountain Time Zones, who are legally authorized to operate a business within their respective state.

Compensation

  • Contract Rate: $25.00 – $28.00 per hour (1099 Classification).

Company Description

At Tangelo, we believe access to nutritious food and personalized nutrition support should not depend on income, geography, or circumstance. We partner with health plans, government agencies, nonprofits, universities, and employers to connect individuals and families with medically tailored meals, healthy groceries, and nutrition services that support better health.

Our technology-enabled food-as-medicine platform is designed to make nutritious food more accessible while addressing the real-world barriers that can make healthy eating difficult. Our dietitians play an important role in that mission by translating evidence-based nutrition science into practical, culturally responsive care that meets members where they are.