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Interactive Teller Supervisor Jobs (NOW HIRING)

Belco Community Credit Union

Teller Full-Time

Lebanon, PA · On-site

$15.45 - $19.31/hr

Retail Operations Supervisor's Title: Branch Manager Classification: Non-Exempt Starting Salary ... Interactive Teller Machines (ITMs). * Must be able to effectively handle cash, including large ...

Baycoast Bank

ITM Personal Banker

Swansea, MA · On-site

$37K - $45K/yr

... via Interactive Teller Machines (ITMs). This role combines customer service, relationship ... Working under the direction of the ITM Officer, ITM Assistant Manager, and ITM Supervisor, you will ...

PFCU

ITM Specialist- Durand Branch

Durand, MI · On-site

$125K/yr

Responsible for performing a broad variety of member service activities via the interactive teller ... Handle situations with confidence, knowledge and creativity; seek guidance from supervisor when ...

OceanFirst Bank

Head Teller

NJ · On-site

$20 - $28.75/hr

Upon hire, all retail staff will participate in a 2-week personalized and interactive training ... In the absence of both the Branch Manager and/or Branch Supervisor, directs other branch personnel.

New

Everwise Credit Union

Universal Banker

Mishawaka, IN

$19.25/hr

... Interactive Teller Machine) and supporting MCC (Member Contact Center) * Responsible for ... Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary ...

Everwise Credit Union

Universal Banker

South Bend, IN · On-site

$19.25/hr

... Interactive Teller Machine) and supporting MCC (Member Contact Center) * Responsible for ... Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary ...

Everwise Credit Union

Universal Banker

Indianapolis, IN · On-site

$19.25/hr

... Interactive Teller Machine) and supporting MCC (Member Contact Center) * Responsible for ... Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary ...

Everwise Credit Union

Universal Banker

Fishers, IN · On-site

$19.25/hr

... Interactive Teller Machine) and supporting MCC (Member Contact Center) * Responsible for ... Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary ...

Everwise Credit Union

Universal Banker

South Bend, IN

$19.25/hr

... Interactive Teller Machine) and supporting MCC (Member Contact Center) * Responsible for ... Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary ...

Everwise Credit Union

Universal Banker

New Buffalo, MI · On-site

$19.25/hr

... Interactive Teller Machine) and supporting MCC (Member Contact Center) * Responsible for ... Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary ...

Everwise Credit Union

Universal Banker

Fishers, IN

$19.25/hr

... Interactive Teller Machine) and supporting MCC (Member Contact Center) * Responsible for ... Assumes additional duties and responsibilities as assigned by supervisor/manager and as necessary ...

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Interactive Teller Supervisor information

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How much do interactive teller supervisor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for interactive teller supervisor in the United States is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.12 per hour, depending on experience, location, and employer.

What is an interactive teller supervisor?

An Interactive Teller Supervisor oversees the operations and staff of interactive teller machines (ITMs), which allow customers to conduct banking transactions with the assistance of a remote teller via video or audio link. This role involves managing interactive teller representatives, ensuring high-quality customer service, maintaining compliance with banking regulations, and troubleshooting technical issues with ITMs. The supervisor also monitors transaction accuracy, supports team training and development, and works to improve operational efficiency within the interactive teller environment.

What are the key skills and qualifications needed to thrive as an interactive teller supervisor?

To thrive as an Interactive Teller Supervisor, you need expertise in banking operations, supervisory experience, and a solid understanding of financial regulations and compliance. Familiarity with interactive teller machine (ITM) software, core banking systems, and digital customer service platforms is typically required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and ensuring excellent customer experiences. These skills and qualities ensure operational efficiency, regulatory compliance, and high-quality service delivery in a rapidly evolving digital banking environment.

What are some common challenges encountered by an interactive teller supervisor, and how can they be addressed?

Interactive Teller Supervisors often face challenges such as managing remote teams, ensuring consistent service quality across digital channels, and adapting to rapidly evolving banking technologies. To address these, supervisors should prioritize clear communication, provide regular training sessions for their staff, and implement robust performance monitoring systems. Fostering a collaborative environment and staying up-to-date with industry trends can also help maintain high team morale and service standards.

What is the difference between Interactive Teller Supervisor vs Bank Teller?

AspectInteractive Teller SupervisorBank Teller
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent
Work EnvironmentSupervises digital teller stations, interacts with customers via video or online platformsIn-branch customer service at teller windows
ResponsibilitiesOversees digital teller operations, assists customers remotely, manages teller staffHandles cash transactions, customer inquiries, account services

The Interactive Teller Supervisor focuses on managing digital teller services and remote customer interactions, while the Bank Teller primarily provides in-branch cash and account services. Both roles require customer service skills, but the supervisor role involves oversight of digital platforms and staff management, making it more supervisory in nature.

What states have the most Interactive Teller Supervisor jobs?

States with the most job openings for Interactive Teller Supervisor jobs include:

What are popular job titles related to Interactive Teller Supervisor jobs?

For Interactive Teller Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Interactive Teller Supervisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 20% Part Time, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,399 per year, or $24.2 per hour.

Deposit Operations Supervisor

Rapid City, SD • On-site

SECURITY FIRST BANK
See more jobs at SECURITY FIRST BANKexternal

$65K - $72K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 13 days ago

Job description

Position Overview
We are seeking an experienced and detail-oriented Deposit Operations Supervisor to oversee daily deposit operations and provide operational support to retail banking teams across the organization. This role is responsible for supervising deposit operations activities, supporting system and process improvements, ensuring regulatory compliance, and developing team members to deliver efficient and accurate banking services.
Why Security First Bank
At Security First Bank and Security First Insurance, we've been helping individuals, families, businesses, and agricultural operations succeed since 1898. As a locally owned financial services organization, we're committed to building lasting relationships, serving our communities, and investing in our employees.
When you join our team, you'll become part of an organization that values integrity, teamwork, professional growth, and make a positive impact every day.
How to Apply
Qualified candidates are encouraged to complete the online application through Security First Bank's secure applicant portal by visiting our website and selecting the careers page.
For application assistance or accommodation requests, please contact:
Security First Bank
1919 Hope Court, Suite100, Rapid City, SD or call 605-718-8060.
Benefits
At Security First, we believe investing in our employees is just as important as investing in our communities. Eligible employees enjoy a competitive benefits package, including:
  • Competitive Pay
  • Medical, Dental & Vision Insurance
  • 401(k) with Company Match
  • Paid Time Off & Paid Holidays
  • Employee Assistance Program (EAP)
  • Life & Disability Insurance
  • Professional Development & Career Growth Opportunities

Key Responsibilities
  • Lead and support daily Deposit Operations functions, workflows, and team activities.
  • Provide operational support to retail branches, including deposit products, new accounts, account maintenance, and customer records.
  • Oversee IRA, HSA, teller capture, Interactive Teller Machine (ITM), and related deposit services.
  • Monitor balancing activities, resolve operational issues, review documentation, and ensure compliance with bank policies and regulations.
  • Develop and implement procedures, training materials, and process improvements to enhance operational efficiency.
  • Support BSA/AML compliance efforts, assist with Video Teller operations as needed, and perform additional duties as assigned.

Qualifications and Experience
  • Bachelor's degree in Business, Accounting, Information Technology, or a related field preferred.
  • Minimum of three years of experience in Deposit Operations, Retail Banking, or a related area preferred.
  • Strong knowledge of deposit products, banking operations, and regulatory requirements.
  • Demonstrated leadership, organizational, and project management skills.
  • Excellent communication, problem-solving, and interpersonal abilities.
  • Ability to maintain confidentiality and work independently in a fast-paced environment.

This Job Description is not a complete statement of all duties and responsibilities comprising this position.
Security First Bank is an Affirmative Action and Equal Opportunity Employer, Minority / Female / Disabled / Veteran / Gender Identity / Sexual Orientation.

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