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Interactive Teller Supervisor Jobs (NOW HIRING)

MERITRUST CREDIT UNION

Interactive Teller

Wichita, KS · On-site

$17.91 - $22.39/hr

Deliver prompt, professional, and courteous service to members via Interactive Teller Machines ... Additional functions and requirements may be assigned by supervisors as deemed appropriate. In ...

MERITRUST CREDIT UNION

Interactive Teller

Wichita, KS · On-site

$17.91 - $22.39/hr

Deliver prompt, professional, and courteous service to members via Interactive Teller Machines ... Additional functions and requirements may be assigned by supervisors as deemed appropriate. In ...

Ascend Federal Credit Union

Teller

Tullahoma, TN

$13.75 - $17.25/hr

... interactive teller machine) Troubleshooting Guide. * Maintain a good working knowledge of Network Manager, TellerNow, and Active Teller systems. * Keep direct supervisor informed of all machine and ...

EUCCU

Interactive Teller (Part-Time)

Price, UT · On-site

$13.38 - $20.07/hr

... the interactive teller machine system or by telephone. Provides friendly, professional ... Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any ...

EUCCU

Interactive Teller (Part-Time)

Price, UT · On-site

$14.50 - $18/hr

... the interactive teller machine system or by telephone. Provides friendly, professional ... Balances cash drawer daily to assure accuracy in transactions and notifies supervisor regarding any ...

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Interactive Teller Supervisor information

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How much do interactive teller supervisor jobs pay per hour?

As of Sep 13, 2026, the average hourly pay for interactive teller supervisor in the United States is $24.23, according to ZipRecruiter salary data. Most workers in this role earn between $20.67 and $28.12 per hour, depending on experience, location, and employer.

What is an interactive teller supervisor?

An Interactive Teller Supervisor oversees the operations and staff of interactive teller machines (ITMs), which allow customers to conduct banking transactions with the assistance of a remote teller via video or audio link. This role involves managing interactive teller representatives, ensuring high-quality customer service, maintaining compliance with banking regulations, and troubleshooting technical issues with ITMs. The supervisor also monitors transaction accuracy, supports team training and development, and works to improve operational efficiency within the interactive teller environment.

What are the key skills and qualifications needed to thrive as an interactive teller supervisor?

To thrive as an Interactive Teller Supervisor, you need expertise in banking operations, supervisory experience, and a solid understanding of financial regulations and compliance. Familiarity with interactive teller machine (ITM) software, core banking systems, and digital customer service platforms is typically required. Strong leadership, problem-solving abilities, and effective communication are essential soft skills for managing teams and ensuring excellent customer experiences. These skills and qualities ensure operational efficiency, regulatory compliance, and high-quality service delivery in a rapidly evolving digital banking environment.

What are some common challenges encountered by an interactive teller supervisor, and how can they be addressed?

Interactive Teller Supervisors often face challenges such as managing remote teams, ensuring consistent service quality across digital channels, and adapting to rapidly evolving banking technologies. To address these, supervisors should prioritize clear communication, provide regular training sessions for their staff, and implement robust performance monitoring systems. Fostering a collaborative environment and staying up-to-date with industry trends can also help maintain high team morale and service standards.

What is the difference between Interactive Teller Supervisor vs Bank Teller?

AspectInteractive Teller SupervisorBank Teller
CredentialsHigh school diploma or equivalent; some roles may prefer banking certificationsHigh school diploma or equivalent
Work EnvironmentSupervises digital teller stations, interacts with customers via video or online platformsIn-branch customer service at teller windows
ResponsibilitiesOversees digital teller operations, assists customers remotely, manages teller staffHandles cash transactions, customer inquiries, account services

The Interactive Teller Supervisor focuses on managing digital teller services and remote customer interactions, while the Bank Teller primarily provides in-branch cash and account services. Both roles require customer service skills, but the supervisor role involves oversight of digital platforms and staff management, making it more supervisory in nature.

What states have the most Interactive Teller Supervisor jobs?

States with the most job openings for Interactive Teller Supervisor jobs include:

What are popular job titles related to Interactive Teller Supervisor jobs?

For Interactive Teller Supervisor jobs, the most frequently searched job titles are:

Infographic showing various Interactive Teller Supervisor job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 97% Physical, 1% Hybrid, and 2% Remote job distribution, with an average salary of $50,399 per year, or $24.2 per hour.

Interactive Teller (Full Time)

Columbus, OH • On-site

KEMBA Financial Credit Union
Commercial Banking • 51 - 200 employees
Learn more about KEMBA Financial Credit Unionexternal

$20.25 - $21/hr

Full-time

Re-posted 21 days ago

Kemba Financial Credit Union rating

8.3

Company rating: 8.3 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

Title: Interactive Teller
Reports to: Interactive Teller Supervisor
Supervises: None
Status: Non-Exempt
Objective
The Interactive Teller will provide service support to Member transaction needs via multiple channels in a manner that is professional, friendly, and compliant with all policies and procedures. In doing so, the Interactive Teller will proactively recommend and refer new and alternative financial services to Members that best fit their financial needs.
Duties and Responsibilities
  • Responsible for basic and complex member service ITM directed interactions related to member accounts including but not limited to
    • Deposits, Withdrawals and Payments
    • Account information
    • Share Drafts
    • Share Certificates
    • Money Markets
    • IRA's
    • Share and Lending Rates and Terms
    • Shared Branching
    • Monitor transactions to avoid losses to Member and KEMBA from fraud
  • Identify and recommend new and alternative services to Members that will properly fit their financial needs
  • Meet or exceed assigned service and productivity goals established for this position
  • Perform all duties in a manner that is 100% compliant with KEMBA policies and procedures
    • Provide friendly and member centric service for all requests
  • Assist other Interactive Tellers with work as needed
  • Develops an understanding of Credit Union history, philosophy, organization, policies, and operational procedures
  • On a self-directed basis, continue to improve individual level of competency through training and certification on established educational programs
  • Must be able to relate to other people beyond giving and receiving instructions:
  • Can get along with coworkers or peers without exhibiting behavioral extremes
  • Perform work activities requiring negotiating, instructing, supervising, persuading, or speaking with others
  • Respond appropriately to criticism from a supervisor
  • Performs other duties as required by management

Required Qualifications
  • High school diploma or equivalent
  • Prior teller experience or equivalent
  • Prior experience in a sales/customer service environment
  • Strong organizational skills and attention to detail
  • Must value a high degree of accuracy
  • Professional demeanor and ability to be �On Stage� for extended periods maintaining a positive attitude
  • Excellent communication skills with appropriate grammar
  • Basic PC skills (Windows)
  • Willing to work a flexible schedule

Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to sit; use hands to manipulate, handle, feel, and talk or hear. The employee is frequently required to reach with hands and arms. The employee is occasionally required to stand and walk. The employee must occasionally lift and/or move up to 15 pounds. Specific vision abilities required by this job include close vision, distance vision and ability to adjust focus.
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