Conversational Intelligence Analyst A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment ...
Conversational Intelligence Analyst A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment ...
Remote Conversational Intelligence Analyst
Southington, CT · On-site +1
$80K - $100K/yr
Conversational Intelligence Analyst A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment ...
Remote Conversational Intelligence Analyst
Southington, CT · On-site +1
$80K - $100K/yr
Conversational Intelligence Analyst A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment ...
Business Intelligence Analyst
Orange, CT · On-site
As a Business Intelligence Analyst, you'll partner every day with our leadership team to help shape decisions that affect company growth, customer experience, and long-term strategy. This role is ...
Business Intelligence Analyst
Orange, CT · On-site
As a Business Intelligence Analyst, you'll partner every day with our leadership team to help shape decisions that affect company growth, customer experience, and long-term strategy. This role is ...
The Opportunity Reporting to the Airport Manager | COO, the Business Intelligence Analyst is an individual contributor responsible for maintaining and enhancing the airport's data and reporting ...
The Opportunity Reporting to the Airport Manager | COO, the Business Intelligence Analyst is an individual contributor responsible for maintaining and enhancing the airport's data and reporting ...
Intelligence Analyst Sr Stf - E5
Stratford, CT · On-site
$145K - $269K/yr
Develops and maintains analytical procedures to meet changing requirements and ensure maximum operations. Collects data using a combination of standard intelligence methods and business processes.
Intelligence Analyst Sr Stf - E5
Stratford, CT · On-site
$145K - $269K/yr
Develops and maintains analytical procedures to meet changing requirements and ensure maximum operations. Collects data using a combination of standard intelligence methods and business processes.
BI Analyst
Trumbull, CT · On-site
Cardinal Integrated Technologies Inc is seeking a Business Intelligence Analyst to optimize operations and support data-driven decision-making in their Medicare insurance business. The role involves ...
BI Analyst
Trumbull, CT · On-site
Cardinal Integrated Technologies Inc is seeking a Business Intelligence Analyst to optimize operations and support data-driven decision-making in their Medicare insurance business. The role involves ...
BI Analyst
New Haven, CT · On-site
Newark, NJ, USA Job Type: Full-Time Experience: 0-2 Years We are seeking a motivated and detail-oriented Business Intelligence (BI) Analyst to join our team. The ideal candidate will analyze business ...
BI Analyst
New Haven, CT · On-site
Newark, NJ, USA Job Type: Full-Time Experience: 0-2 Years We are seeking a motivated and detail-oriented Business Intelligence (BI) Analyst to join our team. The ideal candidate will analyze business ...
This is a hybrid role: part analyst building the dashboards and models that power Stord's parcel intelligence programs, part embedded partner for brands who need someone who can explain what the data ...
This is a hybrid role: part analyst building the dashboards and models that power Stord's parcel intelligence programs, part embedded partner for brands who need someone who can explain what the data ...
Data Intelligence Manager
Hamden, CT · On-site
Data Intelligence & Analytics * Convert operational, engineering, quality, and business data into actionable insights. * Drive data quality, governance, and standardization across global sites.
Quick apply
Data Intelligence Manager
Hamden, CT · On-site
Data Intelligence & Analytics * Convert operational, engineering, quality, and business data into actionable insights. * Drive data quality, governance, and standardization across global sites.
Data Intelligence Manager
Hamden, CT · On-site
Data Intelligence & Analytics * Convert operational, engineering, quality, and business data into actionable insights. * Drive data quality, governance, and standardization across global sites.
Data Intelligence Manager
Hamden, CT · On-site
Data Intelligence & Analytics * Convert operational, engineering, quality, and business data into actionable insights. * Drive data quality, governance, and standardization across global sites.
Collect and analyze information requirements from business users (or an IT proxy); translate those needs into use cases, requirements analysis and the general design of the Enterprise Reporting ...
Collect and analyze information requirements from business users (or an IT proxy); translate those needs into use cases, requirements analysis and the general design of the Enterprise Reporting ...
Sr. Analyst, Programming - Cloud BI
Bridgeport, CT · On-site +1
Collect and analyze information requirements from business users (or an IT proxy); translate those needs into use cases, requirements analysis and the general design of the Enterprise Reporting ...
Sr. Analyst, Programming - Cloud BI
Bridgeport, CT · On-site +1
Collect and analyze information requirements from business users (or an IT proxy); translate those needs into use cases, requirements analysis and the general design of the Enterprise Reporting ...
Sr. Analyst, Programming - Cloud BI
Bridgeport, CT · On-site +1
Collect and analyze information requirements from business users (or an IT proxy); translate those needs into use cases, requirements analysis and the general design of the Enterprise Reporting ...
Sr. Analyst, Programming - Cloud BI
Bridgeport, CT · On-site +1
Collect and analyze information requirements from business users (or an IT proxy); translate those needs into use cases, requirements analysis and the general design of the Enterprise Reporting ...
Senior Business Analyst
Trumbull, CT · On-site
$90K - $117K/yr
Required: * 3-5 years of experience in business intelligence, analytics, business analysis or related roles. * Experience or strong knowledge in Supply Chain (inventory, planning, manufacturing ...
Senior Business Analyst
Trumbull, CT · On-site
$90K - $117K/yr
Required: * 3-5 years of experience in business intelligence, analytics, business analysis or related roles. * Experience or strong knowledge in Supply Chain (inventory, planning, manufacturing ...
The company has recently implemented a new enterprise Business Intelligence (BI) platform, creating ... Extract, analyze, and validate sales and revenue data from ERP, Business Intelligence/Unified Data ...
The company has recently implemented a new enterprise Business Intelligence (BI) platform, creating ... Extract, analyze, and validate sales and revenue data from ERP, Business Intelligence/Unified Data ...
The company has recently implemented a new enterprise Business Intelligence (BI) platform, creating ... Extract, analyze, and validate sales and revenue data from ERP, Business Intelligence/Unified Data ...
The company has recently implemented a new enterprise Business Intelligence (BI) platform, creating ... Extract, analyze, and validate sales and revenue data from ERP, Business Intelligence/Unified Data ...
Royalty Reporting & Systems Analyst
Shelton, CT · On-site
$75 - $110/hr
The company has recently implemented a new enterprise Business Intelligence (BI) platform, creating ... Extract, analyze, and validate sales and revenue data from ERP, Business Intelligence/Unified Data ...
Royalty Reporting & Systems Analyst
Shelton, CT · On-site
$75 - $110/hr
The company has recently implemented a new enterprise Business Intelligence (BI) platform, creating ... Extract, analyze, and validate sales and revenue data from ERP, Business Intelligence/Unified Data ...
Capacity Analyst
Milford, CT · On-site
$70K - $90K/yr
Expert-level experience with Microsoft Excel, data analytics, and business intelligence toolsets. * Demonstrated experience with taking large/complex data sets and transforming them into actionable ...
Capacity Analyst
Milford, CT · On-site
$70K - $90K/yr
Expert-level experience with Microsoft Excel, data analytics, and business intelligence toolsets. * Demonstrated experience with taking large/complex data sets and transforming them into actionable ...
Capacity Analyst
Milford, CT · On-site
Expert-level experience with Microsoft Excel, data analytics, and business intelligence toolsets. * Demonstrated experience with taking large/complex data sets and transforming them into actionable ...
Quick apply
Capacity Analyst
Milford, CT · On-site
Expert-level experience with Microsoft Excel, data analytics, and business intelligence toolsets. * Demonstrated experience with taking large/complex data sets and transforming them into actionable ...
Commercial Credit Analyst
Rocky Hill, CT · On-site
Credit Quality and Portfolio Intelligence * Monitor portfolio concentrations and credit trends * Support criticized/classified loan reporting * Provide portfolio and credit-quality analysis * Support ...
Commercial Credit Analyst
Rocky Hill, CT · On-site
Credit Quality and Portfolio Intelligence * Monitor portfolio concentrations and credit trends * Support criticized/classified loan reporting * Provide portfolio and credit-quality analysis * Support ...
Intelligence Analyst information
See Hamden, CT salary details
$21.4K - $33K
2% of jobs
$33K - $44.6K
15% of jobs
$50.9K is the 25th percentile. Wages below this are outliers.
$44.6K - $56.2K
14% of jobs
$56.2K - $67.8K
10% of jobs
The median wage is $78.2K / yr.
$67.8K - $79.4K
10% of jobs
$79.4K - $91.1K
13% of jobs
$98.8K is the 75th percentile. Wages above this are outliers.
$91.1K - $102.7K
16% of jobs
$102.7K - $114.3K
11% of jobs
$114.3K - $125.9K
5% of jobs
$125.9K - $137.5K
1% of jobs
$137.5K - $149.1K
2% of jobs
$21.4K
$82K
$149.1K
How much do intelligence analyst jobs pay per year?
What is an intelligence analyst?
Intelligence analysts are employed by government or law enforcement agencies, the military, or private organizations to analyze data and other information and to identify and prevent potential threats. Assignments may be daily tasks or long-term projects. As an intelligence analyst, you must be able to decipher information from a variety of sources and analyze it within the context of the source and other related facts. You break down the analysis into assessments and recommendations to leadership departments. Intelligence analysts work in the office and often out in the field.
What are the key skills and qualifications needed to thrive as an intelligence analyst, and why are they important?
What are some common challenges intelligence analysts face when synthesizing information from multiple sources?
What is the difference between Intelligence Analyst vs Security Analyst?
| Aspect | Intelligence Analyst | Security Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in criminal justice, international relations, or related field; often certifications like CISSP or GIAC | Bachelor's degree in cybersecurity, information technology, or related; certifications like CompTIA Security+ or CISSP |
| Work Environment | Government agencies, defense, intelligence community | Corporate IT departments, security firms, government agencies |
| Industry Usage | Intelligence and defense sectors | Cybersecurity and corporate security |
| Common Search/Comparison | Yes | Yes |
Intelligence Analysts focus on gathering and analyzing information related to national security, threats, and intelligence operations. Security Analysts primarily protect organizational IT systems from cyber threats and security breaches. While both roles require analytical skills and relevant certifications, their work environments and industry focus differ significantly.
What exactly do intelligence analysts do?
What is the role of an intelligence analyst?
What are the most commonly searched types of Intelligence Analyst jobs in Hamden, CT?
The most popular types of Intelligence Analyst jobs in Hamden, CT are:
What are popular job titles related to Intelligence Analyst jobs in Hamden, CT?
For Intelligence Analyst jobs in Hamden, CT, the most frequently searched job titles are:
What job categories do people searching Intelligence Analyst jobs in Hamden, CT look for?
The top searched job categories for Intelligence Analyst jobs in Hamden, CT are:
What cities near Hamden, CT are hiring for Intelligence Analyst jobs?
Cities near Hamden, CT with the most Intelligence Analyst job openings:

Remote Conversational Intelligence Analyst
Southington, CT • Remote
Full-time
Posted 22 days ago
Job description
Conversational Intelligence Analyst
A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment, and behavioral trends that drive business strategy, product development, and operational performance.
We are seeking a data-driven and analytical Conversational Intelligence Analyst to join our innovations team.
In this role, you will uncover actionable insights regarding customer sentiment, operational bottlenecks, and compliance trends. Your findings will directly influence product development, marketing strategies, and customer experience (CX) optimization.
**This is a remote position, but if you live within driving distance of one of our locations, you may be required to come into the office on occasion. This will be discussed with candidates that this applies to.**
Key Responsibilities
- Data Synthesis: Extract, clean, and organize unstructured conversation logs into structured data frameworks.
- Insight Generation: Track specific customer pain points, competitor mentions, and product feature feedback using NLP queries.
- Dashboard Design: Create, maintain, and automate operational dashboards in BI tools (e.g., Tableau, Power BI) to display key performance indicators (KPIs) like customer satisfaction (CSAT) and script adherence.
- Cross-Functional Collaboration: Partner closely with Customer Support, Product, and Quality Assurance teams to turn conversational data into specific workflow improvements.
- Model Optimization: Train, refine, and maintain the accuracy of speech-to-text categorization models and automated sentiment rules.
Core Responsibilities
- Data Mining & Transcription: Convert large volumes of unstructured audio and text logs into clean, searchable data Including creating flags/tags based on search criteria and questions from client teams.
- Sentiment & Intent Tracking: Identify emotional shifts, customer pain points, and competitor mentions.
- Dashboard & Report Building: Design operational reporting (often via tools like Tableau/PowerBI) to visualize metrics like script adherence and customer satisfaction (CSAT).
- Process Optimization: Partner with operations and product teams to translate conversation trends into actionable business changes.
Key Tools & Technologies
- Speech-to-Text & NLP Engines: Systems like CallMiner
- Data Visualization: Advanced SQL and BI tools like Tableau or PowerBI.
- CX Platforms: Enterprise analytics suites from vendors like Medallia or Genesys
- AI Prompting: Ability to leverage syntax and AI assistants to create prompts.
Required Qualifications
- Experience: 2–5 years of experience in data analytics, customer experience analytics, or business intelligence.
- Technical Skills: Strong proficiency in SQL and experience building visualizations in Tableau or Power BI.
- Platform Knowledge: Experience with speech/text analytics engines (e.g. CallMiner, Medallia, et al).
- Communication: Ability to translate complex, quantitative datasets into clear, narrative-driven business recommendations for non-technical leadership.
Must be authorized to work in the US - No sponsorship available at this time.
EEO Statement:
ACC Premiere is an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.