Conversational Intelligence Analyst A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment ...
Conversational Intelligence Analyst A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment ...
Remote Conversational Intelligence Analyst
Southington, CT · On-site +1
$80K - $100K/yr
Conversational Intelligence Analyst A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment ...
Remote Conversational Intelligence Analyst
Southington, CT · On-site +1
$80K - $100K/yr
Conversational Intelligence Analyst A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment ...
Cyber Threat Intelligence Analyst
Hartford, CT · On-site
$90 - $120/hr
Collect, process, and analyze threat intelligence from a broad range of sources including commercial threat intelligence platforms, ISAC/ISAO feeds, government advisories (CISA, FBI, etc.), dark web ...
New
Cyber Threat Intelligence Analyst
Hartford, CT · On-site
$90 - $120/hr
Collect, process, and analyze threat intelligence from a broad range of sources including commercial threat intelligence platforms, ISAC/ISAO feeds, government advisories (CISA, FBI, etc.), dark web ...
New
To support the continued growth of our Wealth Management business, we are seeking a Senior Business Intelligence Analyst to help advance our business intelligence capabilities through enterprise ...
To support the continued growth of our Wealth Management business, we are seeking a Senior Business Intelligence Analyst to help advance our business intelligence capabilities through enterprise ...
Monitoring and analyzing maritime activities that pose a threat to national security, such as drug ... Planning intelligence operations including threat analysis for pre-strike missions and direct ...
Monitoring and analyzing maritime activities that pose a threat to national security, such as drug ... Planning intelligence operations including threat analysis for pre-strike missions and direct ...
Monitoring and analyzing maritime activities that pose a threat to national security, such as drug ... Planning intelligence operations including threat analysis for pre-strike missions and direct ...
Monitoring and analyzing maritime activities that pose a threat to national security, such as drug ... Planning intelligence operations including threat analysis for pre-strike missions and direct ...
BI Analyst
Springfield, MA · On-site
Objetivo Seras el pilar clave en la consolidacion y gestion de informacion, asegurando la creacion y entrega efectiva de reportes, asi como el seguimiento meticuloso de la ejecucion de proyectos.
BI Analyst
Springfield, MA · On-site
Objetivo Seras el pilar clave en la consolidacion y gestion de informacion, asegurando la creacion y entrega efectiva de reportes, asi como el seguimiento meticuloso de la ejecucion de proyectos.
Global Market Intelligence Manager
Enfield, CT · On-site +1
$95K - $115K/yr
Lead global market intelligence initiatives from forecasts, trends, opportunity analysis, and ... Connect with key customers, assess market analytics and customer/competitor portfolios, to ...
Global Market Intelligence Manager
Enfield, CT · On-site +1
$95K - $115K/yr
Lead global market intelligence initiatives from forecasts, trends, opportunity analysis, and ... Connect with key customers, assess market analytics and customer/competitor portfolios, to ...
Global Market Intelligence Manager
Enfield, CT · On-site
$95K - $115K/yr
Lead global market intelligence initiatives from forecasts, trends, opportunity analysis, and ... Connect with key customers, assess market analytics and customer/competitor portfolios, to ...
Global Market Intelligence Manager
Enfield, CT · On-site
$95K - $115K/yr
Lead global market intelligence initiatives from forecasts, trends, opportunity analysis, and ... Connect with key customers, assess market analytics and customer/competitor portfolios, to ...
Police Research Analyst
East Hartford, CT · On-site
$67K - $82K/yr
Master's degree from an accredited college or university in criminal justice, research, or a closely related field, or experience in military intelligence analysis preferred. A combination of ...
Police Research Analyst
East Hartford, CT · On-site
$67K - $82K/yr
Master's degree from an accredited college or university in criminal justice, research, or a closely related field, or experience in military intelligence analysis preferred. A combination of ...
The candidate will work in the Business Intelligence Group in the Information Technology department, performing a variety of information systems activities. The primary function is analyzing and ...
The candidate will work in the Business Intelligence Group in the Information Technology department, performing a variety of information systems activities. The primary function is analyzing and ...
Information Security Analyst
Springfield, MA · On-site +1
$137K - $180K/yr
Work collaboratively with our Security Intelligence team to enrich and enhance prevention ... Act as team lead, mentor Junior Analysts, be a go to escalation point for other SOC analysts
Information Security Analyst
Springfield, MA · On-site +1
$137K - $180K/yr
Work collaboratively with our Security Intelligence team to enrich and enhance prevention ... Act as team lead, mentor Junior Analysts, be a go to escalation point for other SOC analysts
Strategic Analyst-Global Business Insight Location: Norcross GA; Avon CT, Sommerset NJ, Sturbridge ... Utilize business intelligence and market research tools, including AlphaSense and other industry ...
Strategic Analyst-Global Business Insight Location: Norcross GA; Avon CT, Sommerset NJ, Sturbridge ... Utilize business intelligence and market research tools, including AlphaSense and other industry ...
As a key member of NEFCO's Pricing team, the Pricing Cost Analyst will play a critical role in ... Commodity Intelligence & Market Monitoring * Provide ongoing commodity intelligence for key inputs ...
As a key member of NEFCO's Pricing team, the Pricing Cost Analyst will play a critical role in ... Commodity Intelligence & Market Monitoring * Provide ongoing commodity intelligence for key inputs ...
Pricing Cost Analyst
East Hartford, CT · On-site
As a key member of NEFCO's Pricing team, the Pricing Cost Analyst will play a critical role in ... Commodity Intelligence & Market Monitoring * Provide ongoing commodity intelligence for key inputs ...
Pricing Cost Analyst
East Hartford, CT · On-site
As a key member of NEFCO's Pricing team, the Pricing Cost Analyst will play a critical role in ... Commodity Intelligence & Market Monitoring * Provide ongoing commodity intelligence for key inputs ...
Pricing Cost Analyst
East Hartford, CT · On-site
As a key member of NEFCO's Pricing team, the Pricing Cost Analyst will play a critical role in ... Commodity Intelligence & Market Monitoring * Provide ongoing commodity intelligence for key inputs ...
Quick apply
Pricing Cost Analyst
East Hartford, CT · On-site
As a key member of NEFCO's Pricing team, the Pricing Cost Analyst will play a critical role in ... Commodity Intelligence & Market Monitoring * Provide ongoing commodity intelligence for key inputs ...
As a key member of NEFCO's Pricing team, the Pricing Cost Analyst will play a critical role in ... Commodity Intelligence & Market Monitoring * Provide ongoing commodity intelligence for key inputs ...
As a key member of NEFCO's Pricing team, the Pricing Cost Analyst will play a critical role in ... Commodity Intelligence & Market Monitoring * Provide ongoing commodity intelligence for key inputs ...
Experience using Power BI or similar reporting and business intelligence platforms * Strong ... analytical, problem-solving, communication & presentation skills * Ability to translate complex and ...
Experience using Power BI or similar reporting and business intelligence platforms * Strong ... analytical, problem-solving, communication & presentation skills * Ability to translate complex and ...
Experience using Power BI or similar reporting and business intelligence platforms * Strong ... analytical, problem-solving, communication & presentation skills * Ability to translate complex and ...
Experience using Power BI or similar reporting and business intelligence platforms * Strong ... analytical, problem-solving, communication & presentation skills * Ability to translate complex and ...
Commercial Credit Analyst
Rocky Hill, CT · On-site
Credit Quality and Portfolio Intelligence * Monitor portfolio concentrations and credit trends * Support criticized/classified loan reporting * Provide portfolio and credit-quality analysis * Support ...
New
Quick apply
Commercial Credit Analyst
Rocky Hill, CT · On-site
Credit Quality and Portfolio Intelligence * Monitor portfolio concentrations and credit trends * Support criticized/classified loan reporting * Provide portfolio and credit-quality analysis * Support ...
New
Intelligence Analyst information
See Manchester, CT salary details
$21.7K - $33.5K
2% of jobs
$33.5K - $45.3K
15% of jobs
$51.7K is the 25th percentile. Wages below this are outliers.
$45.3K - $57.1K
14% of jobs
$57.1K - $68.9K
10% of jobs
The median wage is $79.4K / yr.
$68.9K - $80.7K
10% of jobs
$80.7K - $92.5K
13% of jobs
$100.4K is the 75th percentile. Wages above this are outliers.
$92.5K - $104.3K
16% of jobs
$104.3K - $116.1K
11% of jobs
$116.1K - $127.9K
5% of jobs
$127.9K - $139.7K
1% of jobs
$139.7K - $151.5K
2% of jobs
$21.7K
$83.3K
$151.5K
How much do intelligence analyst jobs pay per year?
What is an intelligence analyst?
Intelligence analysts are employed by government or law enforcement agencies, the military, or private organizations to analyze data and other information and to identify and prevent potential threats. Assignments may be daily tasks or long-term projects. As an intelligence analyst, you must be able to decipher information from a variety of sources and analyze it within the context of the source and other related facts. You break down the analysis into assessments and recommendations to leadership departments. Intelligence analysts work in the office and often out in the field.
What are the key skills and qualifications needed to thrive as an intelligence analyst, and why are they important?
What are some common challenges intelligence analysts face when synthesizing information from multiple sources?
What is the difference between Intelligence Analyst vs Security Analyst?
| Aspect | Intelligence Analyst | Security Analyst |
|---|---|---|
| Required Credentials | Bachelor's degree in criminal justice, international relations, or related field; often certifications like CISSP or GIAC | Bachelor's degree in cybersecurity, information technology, or related; certifications like CompTIA Security+ or CISSP |
| Work Environment | Government agencies, defense, intelligence community | Corporate IT departments, security firms, government agencies |
| Industry Usage | Intelligence and defense sectors | Cybersecurity and corporate security |
| Common Search/Comparison | Yes | Yes |
Intelligence Analysts focus on gathering and analyzing information related to national security, threats, and intelligence operations. Security Analysts primarily protect organizational IT systems from cyber threats and security breaches. While both roles require analytical skills and relevant certifications, their work environments and industry focus differ significantly.
What exactly do intelligence analysts do?
What is the role of an intelligence analyst?
What are the most commonly searched types of Intelligence Analyst jobs in Manchester, CT?
The most popular types of Intelligence Analyst jobs in Manchester, CT are:
What cities near Manchester, CT are hiring for Intelligence Analyst jobs?
Cities near Manchester, CT with the most Intelligence Analyst job openings:

Full-time
Posted 12 days ago
Job description
Conversational Intelligence Analyst
A conversational intelligence analyst evaluates customer and agent omni channel interactions using AI and natural language processing to extract intent, sentiment, and behavioral trends that drive business strategy, product development, and operational performance.
We are seeking a data-driven and analytical Conversational Intelligence Analyst to join our innovations team.
In this role, you will uncover actionable insights regarding customer sentiment, operational bottlenecks, and compliance trends. Your findings will directly influence product development, marketing strategies, and customer experience (CX) optimization.
**This is a remote position, but if you live within driving distance of one of our locations, you may be required to come into the office on occasion. This will be discussed with candidates that this applies to.**
Key Responsibilities
- Data Synthesis: Extract, clean, and organize unstructured conversation logs into structured data frameworks.
- Insight Generation: Track specific customer pain points, competitor mentions, and product feature feedback using NLP queries.
- Dashboard Design: Create, maintain, and automate operational dashboards in BI tools (e.g., Tableau, Power BI) to display key performance indicators (KPIs) like customer satisfaction (CSAT) and script adherence.
- Cross-Functional Collaboration: Partner closely with Customer Support, Product, and Quality Assurance teams to turn conversational data into specific workflow improvements.
- Model Optimization: Train, refine, and maintain the accuracy of speech-to-text categorization models and automated sentiment rules.
Core Responsibilities
- Data Mining & Transcription: Convert large volumes of unstructured audio and text logs into clean, searchable data Including creating flags/tags based on search criteria and questions from client teams.
- Sentiment & Intent Tracking: Identify emotional shifts, customer pain points, and competitor mentions.
- Dashboard & Report Building: Design operational reporting (often via tools like Tableau/PowerBI) to visualize metrics like script adherence and customer satisfaction (CSAT).
- Process Optimization: Partner with operations and product teams to translate conversation trends into actionable business changes.
Key Tools & Technologies
- Speech-to-Text & NLP Engines: Systems like CallMiner
- Data Visualization: Advanced SQL and BI tools like Tableau or PowerBI.
- CX Platforms: Enterprise analytics suites from vendors like Medallia or Genesys
- AI Prompting: Ability to leverage syntax and AI assistants to create prompts.
Required Qualifications
- Experience: 2–5 years of experience in data analytics, customer experience analytics, or business intelligence.
- Technical Skills: Strong proficiency in SQL and experience building visualizations in Tableau or Power BI.
- Platform Knowledge: Experience with speech/text analytics engines (e.g. CallMiner, Medallia, et al).
- Communication: Ability to translate complex, quantitative datasets into clear, narrative-driven business recommendations for non-technical leadership.
Must be authorized to work in the US - No sponsorship available at this time.
EEO Statement:
ACC Premiere is an equal-opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.