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Intelisys Jobs (NOW HIRING)

Intelisys: Order Analyst

Greenville, SC ยท On-site

$48K - $55K/yr

Summary: The Order Analyst owns order entry accuracy and data integrity across the post-sales order lifecycle. This role is responsible for rapid and error-free order entry. With oversight of AI ...

Intelisys: Pricing Specialist

Greenville, SC ยท On-site

$50K - $65K/yr

Summary: The Pricing Specialist creates and delivers pricing quotes to partners quickly and with accuracy. The Pricing Specialist is responsible for being resourceful, detail-oriented, and ...

Channel Sales Manager

Indianapolis, IN ยท On-site +1

$145K/yr

Identify, recruit, and activate Trusted Advisors and agencies sourcing through Telarus, AVANT, and Bridgepointe, with additional focus on Sandler Partners, Intelisys, AppDirect, and other relevant ...

Identify, recruit, and activate Trusted Advisors and agencies sourcing through Telarus, AVANT, and Bridgepointe, with additional focus on Sandler Partners, Intelisys, AppDirect, and other relevant ...

Intelisys information

What is the difference between Intelisys vs Sales Representative?

AspectIntelisysSales Representative
CredentialsIndustry certifications, sales experienceSales certifications, product knowledge
Work EnvironmentCorporate, B2B sales, telecom industryVaries; retail, direct sales, B2B
Employer & IndustryTelecom and technology providersVarious industries, including retail and services
Common Search/ComparisonTelecom sales rolesSales roles in telecom and tech sectors

Intelisys is a wholesale telecom distributor focusing on B2B solutions, while a Sales Representative typically works directly with clients to sell products or services. Both roles require sales skills and industry knowledge, but Intelisys emphasizes distribution and partnership, whereas Sales Representatives focus on direct customer engagement.

What are the benefits of using Intelisys?

Intelisys offers benefits such as competitive compensation, opportunities for career growth, and access to training programs to develop industry skills. Employees often work in a collaborative environment with tools that support sales and technical support roles.

What does Intelisys do?

Intelisys is a telecommunications distributor that provides channel partners with access to a range of communication and technology services, including cloud solutions, internet, and voice services. Employees in this role often work with sales, technical support, and account management to facilitate service delivery and customer solutions.

What are the typical daily responsibilities of an Intelisys Channel Sales Executive?

As an Intelisys Channel Sales Executive, your daily responsibilities will generally include identifying new partner opportunities, supporting existing partner relationships, and facilitating the sales process for cloud and telecom solutions. You'll regularly collaborate with technology vendors, internal support teams, and partner organizations to deliver solutions that align with client needs. Expect a mix of prospecting, conducting presentations or trainings, and tracking sales activities through CRM platforms. This role emphasizes relationship-building and requires strong communication, organizational, and problem-solving skills.

Who bought Intelisys?

Intelisys is a telecommunications distributor that was acquired by ScanSource in 2018. The acquisition expanded ScanSource's portfolio in the communications technology sector and involved integration of Intelisys' sales and support teams. As a result, Intelisys operates as part of ScanSource's business units, providing channel partners with cloud and communications solutions.

Where is Intelisys headquarters located?

Intelisys is a telecommunications distributor headquartered in the United States. The company's main office is located in Petaluma, California. Job seekers should verify specific location details through official company sources or job postings.

What is Intelisys and what does the company do?

Intelisys is a technology services distributor that specializes in connecting businesses with providers of telecommunications, cloud, and IT solutions. The company acts as a master agent, enabling sales partners and consultants to offer a wide range of services, including internet, voice, cloud computing, and cybersecurity solutions, to their clients. Intelisys provides support, training, and resources for its partner network to help them grow their businesses and deliver customized technology solutions. By working with Intelisys, partners gain access to a large portfolio of service providers and the expertise needed to match clients with the right technology.

What are the key skills and qualifications needed to thrive as an Intelisys Channel Sales Partner, and why are they important?

To thrive as an Intelisys Channel Sales Partner, you need strong sales expertise, a deep understanding of telecom and cloud solutions, and relevant industry experience. Familiarity with customer relationship management (CRM) platforms, quoting tools, and partnership certification programs is often required. Outstanding networking abilities, consultative communication, and the drive to build long-term relationships help distinguish top performers in this role. These competencies are crucial for effectively selling complex technology solutions and fostering sustainable business growth in the competitive IT channel marketplace.
What cities are hiring for Intelisys jobs? Cities with the most Intelisys job openings:
What states have the most Intelisys jobs? States with the most job openings for Intelisys jobs include:
Infographic showing various Intelisys job openings in the United States as of July 2026, with employment types broken down into 100% Full Time. Highlights an 50% In-person, and 50% Remote job distribution.

Intelisys: CX Practice Specialist

Scan source

Greenville, SC โ€ข On-site

$80K - $92K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 18 days ago


Job description

Job Summary:
The CX Practice Specialist at Intelisys plays a key role in expanding the company's Customer Experience (CX) practice, working closely with the Advanced Technology CX Leader and the Intelisys engineering organization to enable partners to design, position, and sell modern CX solutions.
This role sits at the intersection of CX strategy, partner enablement, and solution engineering support. The CX Practice Specialist helps translate complex CX technologies such as CCaaS, UCaaS, AI-driven contact centers, and workforce engagement platforms into clear business outcomes for technology advisors and their customers.
Working alongside Intelisys solution engineers, suppliers, and technology advisors, this individual helps drive pipeline growth, build partner confidence, and elevate the Intelisys CX brand within the technology advisor ecosystem.
The ideal candidate combines CX industry knowledge, strong communication skills, and a passion for partner enablement, helping advisors navigate increasingly complex CX architectures.
Essential Responsibilities:
Practice Development
  • Support the ongoing development and growth of the Intelisys CX practice, collaborating closely with the Advanced Technology CX Leader and engineering team to expand CX capabilities and programs.

Partner Enablement
  • Provide partner-facing CX education and guidance, helping technology advisors understand CX architectures, business value propositions, and solution positioning.

Solution Development
  • Work alongside Intelisys solution engineers to help advisors design CX solutions across platforms including CCaaS, UCaaS, AI-powered contact centers, workforce management, and analytics platforms.

Supplier Collaboration
  • Develop and maintain strong relationships with CX suppliers and platform providers, ensuring Intelisys advisors have access to the best solutions and technical resources.

Pipeline Development
  • Assist sales and engineering teams in supporting partner opportunities, helping drive CX pipeline growth through technical consultation and strategic engagement.

CX Thought Leadership
Contribute to Intelisys thought leadership through:
  • Blogs
  • Webinars
  • Podcasts
  • Whitepapers
  • Industry presentations

focused on CX transformation, AI in contact centers, and modern customer engagement strategies.
Education & Training
  • Support the development and delivery of CX training programs, partner enablement sessions, and technical workshops designed to help advisors grow their CX practices.

Market Intelligence
Research emerging CX trends including:
  • AI-powered contact centers
  • Automation and conversational AI
  • Workforce engagement platforms
  • Nearshore/offshore BPO integration
  • CX analytics and customer journey orchestration

and provide recommendations on new programs and supplier opportunities.
Event Participation
  • Participate in and help facilitate CX sessions at Intelisys events, partner conferences, and supplier workshops.

Reporting Relationships
Reports To:
  • CX Program Director

Required Qualifications
Education
  • Bachelor's degree or equivalent professional experience in business, marketing, communications, or a related field.

CX Experience
  • 5+ years of experience in customer experience technology, contact center solutions, telecom, SaaS, or channel sales environments.

Technical Understanding
Working knowledge of CX technologies including:
  • CCaaS platforms
  • UCaaS solutions
  • Contact center operations
  • CRM integrations
  • AI-powered customer engagement tools

Communication Skills
Strong ability to communicate complex CX concepts clearly to:
  • Technology advisors
  • Sales teams
  • Executives
  • Technical audiences

Business Development
  • Experience supporting sales efforts, pipeline development, or partner engagement within technology or telecommunications sectors.

Tools
Proficiency with:
  • Microsoft Office (PowerPoint, Excel, Word)
  • CRM platforms
  • Webinar and presentation tools

Preferred Qualifications
  • Telecom or channel ecosystem experience
  • Experience with CCaaS platforms such as Five9, NICE, Genesys, Talkdesk, or similar solutions
  • Experience supporting partner enablement or sales engineering functions
  • Familiarity with AI and automation in contact center environments
  • Experience presenting or speaking in industry events or webinars

Key Characteristics
The ideal candidate is:
  • Partner-centric - focused on helping advisors succeed
  • Technically curious - interested in modern CX platforms and innovation
  • Collaborative - comfortable working alongside engineering teams
  • Entrepreneurial - excited to help grow a practice area
  • Communicative - confident presenting and educating partners

Physical Requirements
  • Ability to work in a remote or hybrid environment
  • Ability to travel up to 25-30% for partner events, conferences, and supplier meetings
  • Ability to work at a computer terminal for extended periods

Role Impact
The CX Practice Specialist plays a critical role in helping Intelisys:
  • Expand its CX advisory capabilities
  • Strengthen relationships with technology advisors
  • Grow CX and contact center revenue streams
  • Support complex CX solution opportunities with engineering expertise

Compensation:
Base Range : $80,000 - $92,000 and total compensation range $100,000 - $115,000
Actual annual salary offered to a candidate will be based on a number of variables including work experience, education and skills/ achievements, and will be mutually agreed upon at the time of offer.
For non-sales roles and sales roles with a variable component, total compensation reflects both a base salary and variable targets.
While we're committed to providing top-tier solutions, we're just as committed to supporting our own team. Our employees enjoy a variety of comprehensive benefits, including medical/dental/vision coverage, life insurance, and a 401(k) plan with matching provision. Outside of CA, ScanSource grants 128 hours of paid time off (PTO) each calendar year (prorated for date of hire). In the state of CA, employees accrue a set number of hours each pay period equaling the same 128 hours of PTO. ScanSource also celebrates 10 paid company holidays.
ScanSource, Inc. is an Equal Opportunity Employer
EOE/M/F
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.