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Intel Platform Support Technician Jobs (NOW HIRING)

Riot Platforms

IT Support Technician II

Houston, TX · On-site

$20.50 - $28.25/hr

About Riot Platforms Riot's (NASDAQ: RIOT) vision is to be the world's most trusted platform for ... About this role The IT Support Technician II is an experienced technical support role responsible ...

Intel

Power Instrumentation Engineer

Santa Clara, CA · On-site

$122K - $172K/yr

The role will be a mix of both competitive analysis as well as helping improve Intel platforms ... and support competitive projections. - Help guide, educate, and influence internal engineering ...

Quantam

Desktop Support Technician

Frankfort, KY · On-site

$17.50 - $22.25/hr

Utilize ServiceNow platform for ticket management and efficient workflow. * Apply computer skills ... IT experience as a Desktop Support technician with experience diagnosing and resolving technical ...

Intel

System Software Engineer

Phoenix, AZ · On-site

$123K - $156K/yr

... Intel platforms and hardware features Create comprehensive validation plans, test methodologies ... Support software integration, testing, and validation activities from presilicon development ...

AmTrust Financial Services Inc.

$19.50 - $24.75/hr

The Desktop Support Technician will report to the Director, IT End User Services. The Desktop ... Provide support to growing mobility platforms (iOS, Android, MacOS and Windows based platforms)

Intel

Graphics Software Engineer

$143K - $177K/yr

... on Intel platforms. In this role, you will collaborate with game developers, graphics engineers ... Drive feature integrations and support developer tools necessary for profiling, debugging, and ...

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Intel Platform Support Technician information

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How much do intel platform support technician jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for intel platform support technician in the United States is $25.03, according to ZipRecruiter salary data. Most workers in this role earn between $19.23 and $28.37 per hour, depending on experience, location, and employer.

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For Intel Platform Support Technician jobs, the most frequently searched job titles are:

Infographic showing various Intel Platform Support Technician job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $52,061 per year, or $25 per hour.

IT Support Technician II

Houston, TX • On-site

Riot Platforms
IT Services • 201 - 500 employees
Learn more about Riot Platformsexternal

$20.50 - $28.25/hr

Full-time

Medical, Retirement

Posted 22 days ago

Key responsibilities

  • Resolve advanced hardware, software, endpoint, access, mobile-device, conferencing, printing, and workstation incidents for various user groups.

  • Manage incidents through troubleshooting, communication, validation, documentation, and escalation when necessary.

  • Support IT projects, deployments, upgrades, migrations, office moves, refresh cycles, testing, and post-deployment stabilization across facilities.

Riot Platforms rating

8.4

Company rating: 8.4 out of 10

Based on 8 frontline employees who took The Breakroom Quiz

Job description

About Riot Platforms
Riot's (NASDAQ: RIOT) vision is to be the world's most trusted platform for powering and building digital infrastructure. Riot's mission is to empower the future of digital infrastructure by positively impacting the sectors, networks, and communities that we touch. We believe that the combination of an innovative spirit and strong community partnership allows us to achieve best-in-class execution and create successful outcomes.
Who we are
At Riot, we're building the future of digital infrastructure. Our team members have unparalleled opportunities to work on groundbreaking initiatives. Through technical excellence and strategic execution, Riot has positioned itself as a leader in the industry driving advancements that continue to set new benchmarks in digital infrastructure.
We are trailblazers. Problem solvers. People who thrive in fast paced environments, communicate clearly, and bring relentless focus to efficiency and execution.
About this role
The IT Support Technician II is an experienced technical support role responsible for advanced incident resolution, break/fix support, hands-on project participation, and administration of support-governed technologies across assigned facilities. This position serves as a key technical resource within the corporate IT support structure, providing both responsive end-user support and direct execution support for deployments, upgrades, refresh efforts, and operational improvement initiatives.
This role is designed for technicians who can independently handle a broad range of support issues, perform administrative tasks within assigned systems, and contribute meaningfully to both project and operational work. The IT Support Technician II supports all user populations, including executive and VIP users, and is expected to work across multiple facilities as needed. The role also serves as a technical resource and peer mentor to Level 1 technicians, helping strengthen consistency, troubleshooting quality, and support-team capability.
This position is intentionally balanced between day-to-day incident and break/fix support and project-oriented technical work, with expectations for both strong customer responsiveness and disciplined technical execution. Some travel will be required.
This position will be based in our Houston (E4A) office. Relocation assistance is available for non-local candidates.
What you'll be doing
  • Resolve advanced hardware, software, endpoint, access, mobile-device, conferencing, printing, and workstation incidents for business, operational, remote, executive, and VIP users.
  • Manage incidents through resolution by troubleshooting, communicating with users, validating fixes, documenting work, and escalating issues when specialized expertise is required.
  • Perform break/fix, provisioning, configuration, asset, and lifecycle support for laptops, desktops, mobile devices, peripherals, printers, meeting-room systems, and related technologies.
  • Support IT projects, deployments, upgrades, migrations, office moves, refresh cycles, testing, and post-deployment stabilization across assigned and regional facilities.
  • Administer support-governed systems, including endpoint-management, Microsoft 365, mobile-device-management, conferencing, asset, and end-user support platforms, in accordance with established procedures.
  • Contribute to site readiness, operational continuity, inventory accuracy, documentation, knowledge articles, technical procedures, and process improvements.
  • Guide IT Support Technician I staff through peer mentoring, troubleshooting guidance, escalation readiness, documentation standards, and consistent customer-service practices.

What you'll have
  • Associate's degree in information technology or a related field; or an equivalent combination of education, certifications, and relevant experience.
  • Three to five years of progressively responsible experience in IT support, endpoint support, field support, or service desk operations.
  • Demonstrated experience resolving intermediate to advanced end-user technical issues across multiple device and software categories.
  • Experience performing administrative tasks in support-related platforms as part of operational support or project execution.
  • Working knowledge of endpoint support, Microsoft 365 environments, device provisioning, user access support, mobile devices, conferencing technologies, and hardware lifecycle support.
  • Strong troubleshooting, customer-service, communication, organization, and documentation skills.

Compensation and Benefits
  • Competitive Salary: Base range (commensurate with experience) + bonus
  • Long-Term Growth: Eligible to participate in Riot's equity incentive programs and share in the success you help build.
  • 401(k) Retirement Plan: Incudes a generous company match.
  • Comprehensive Health Coverage: Multiple medical plan options, including 100% company-paid plans.
  • Wellness & Lifestyle Perks: Enjoy free gym memberships, pet insurance, childcare discounts, and more to support your life both in and out of work.

Riot is an equal opportunity employer. We are committed to creating an inclusive environment for all employees.

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