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Integrated Services Digital Network information

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$42.5K

$123.8K

$175K

How much do integrated services digital network jobs pay per year?

As of Sep 15, 2026, the average yearly pay for integrated services digital network in the United States is $123,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $104,000.00 and $142,500.00 per year, depending on experience, location, and employer.

What is Integrated Services Digital Network (ISDN)?

Integrated Services Digital Network (ISDN) is a set of communication standards for transmitting voice, video, data, and other network services over traditional telephone networks. Introduced in the 1980s, ISDN allows for the simultaneous digital transmission of these services through a single line, improving speed and quality compared to older analog systems. ISDN is commonly used for video conferencing, broadcast media, and backup internet connections, although it has largely been replaced by newer broadband technologies in many regions.

What are the key skills and qualifications needed to thrive as an Integrated Services Digital Network (ISDN) engineer?

To thrive as an ISDN Engineer, you need a solid understanding of telecommunications protocols, networking fundamentals, and ISDN technology, typically supported by a degree in computer science or a related field. Familiarity with network analyzers, ISDN routers/switches, and certifications such as Cisco CCNA or CompTIA Network+ are commonly required. Strong problem-solving skills, clear communication, and adaptability help engineers address client needs and troubleshoot complex issues. These competencies ensure reliable network performance, efficient service delivery, and effective collaboration with technical teams.

What are some common challenges faced by Integrated Services Digital Network (ISDN) engineers, and how can these be managed on the job?

ISDN engineers often encounter challenges such as troubleshooting connectivity issues, managing legacy hardware, and ensuring compatibility with modern VoIP systems. Effective communication with clients and other IT teams is vital, as ISDN networks frequently interface with broader telecommunication infrastructures. Proactive maintenance, regular software updates, and thorough documentation can help manage these challenges and minimize downtime. Staying current with emerging technologies also prepares ISDN engineers for future transitions, such as migration to all-IP networks.

What is the difference between Integrated Services Digital Network vs Network Technician?

AspectIntegrated Services Digital Network (ISDN)Network Technician
CredentialsCertifications like CCNA, CompTIA Network+Networking certifications, technical training
Work EnvironmentTelecom companies, data centers, ISDN service providersIT departments, telecom firms, network installation sites
Industry UsageTelecommunications, internet service providersIT and networking industries
Job FocusDesign, implement, and maintain ISDN systemsInstall, troubleshoot, and repair network infrastructure

While ISDN specialists focus on managing specific digital communication systems, Network Technicians handle broader network infrastructure. Both roles require networking certifications and work in similar environments, but their responsibilities differ in scope and focus.

More about Integrated Services Digital Network jobs

What job categories do people searching Integrated Services Digital Network jobs look for?

The top searched job categories for Integrated Services Digital Network jobs are:

Infographic showing various Integrated Services Digital Network job openings in the United States as of September 2026, with employment types broken down into 2% As Needed, 79% Full Time, 16% Part Time, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $123,786 per year, or $59.5 per hour.

Digital Network Coordinator

Dallas, TX • Hybrid

MSS MJH Shared Services
Media and Telecom • 501 - 1,000 employees
Learn more about MSS MJH Shared Servicesexternal

$50K - $60K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Posted 26 days ago

Job description

At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we'll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you're right for the job, this is the place to prove it!

Mesmerize, a segment of MJH Life Sciences and the leader in patient education digital advertising, is seeking a Digital Network Coordinator to support and oversee the company's digital operations. You will monitor system performance, coordinate installations, troubleshoot network issues, and serve as a key liaison between technical and operations teams to ensure seamless digital campaign execution. This role is for someone who is organized, quick to problem-solve under pressure, and uses AI tools to work more efficiently across monitoring, documentation, and operational support tasks.

What You'll Do

  • Monitor quality assurance dashboards to ensure Salesforce fields are properly updated and network performance meets established standards
  • Use AI tools to streamline daily checklist management, summarize system status updates, draft escalation communications, and improve the efficiency of routine digital operations tasks
  • Troubleshoot and resolve digital network issues independently, escalating unresolved issues to the appropriate technical or operations team member with clear documentation of steps taken
  • Prioritize tasks effectively and pivot quickly to address emerging challenges without losing momentum on existing workload
  • Act as a liaison between the technical and operations teams, facilitating clear communication and timely resolution of issues that cross team boundaries
  • Create and complete daily checklists to maintain quality assurance standards across the digital network
  • Provide support to the digital operations team during large-scale projects, contributing to execution and follow-through
  • Participate in weekly and monthly check-ins with leadership to review progress, surface issues, and contribute to goal-setting and continuous improvement
  • Assist leadership on focused initiatives designed to drive business value and operational efficiency

What Sets You Apart

  • 2 to 4 years of experience in digital operations or a related field, with a track record of managing network monitoring, troubleshooting, and quality assurance responsibilities
  • An AI-native mindset. You actively use tools such as ChatGPT, Claude, or operations and productivity platforms to manage checklists, draft communications, summarize system performance data, and handle routine coordination tasks more efficiently - and you can speak to the impact
  • Strong proficiency in Microsoft Office Suite, especially Excel; Salesforce experience preferred
  • Strong problem-solving skills with the ability to think critically and act decisively under pressure
  • Excellent organizational skills and attention to detail - nothing in your queue falls through the cracks
  • Clear and professional communicator, both verbally and in writing, with the ability to coordinate effectively between technical and non-technical stakeholders
  • Self-motivated, energetic, and adaptable with a collaborative team mindset and the ability to thrive in a fast-paced, deadline-driven environment
  • Bachelor's degree required

AI Capability Expectation

Candidates should be prepared to discuss how they are currently using AI in their digital operations or coordination work. This includes:

  • Specific tools in active use and how they support network monitoring, issue documentation, status reporting, or routine operations coordination
  • Examples of how AI has helped you manage higher volumes of operational tasks, reduce response times, or improve the accuracy and consistency of quality assurance processes
  • How you use AI to stay organized and on top of competing priorities in a fast-moving digital operations environment
  • Bonus: examples of AI-assisted workflows or documentation systems that improved digital operations efficiency or issue resolution speed

Compensation Range

$50,000 to $60,000 per year, depending on qualifications. Eligible for annual company bonus program or commission incentive based on role. Compensation will depend on factors including educational background, skills, and professional experience.

Benefits Overview

We are proud to offer a comprehensive benefits package, including:

  • Hybrid work schedule
  • Health insurance through Cigna (medical and dental)
  • Vision coverage through VSP
  • Pharmacy benefits through OptumRx
  • FSA, HSA, Dependent Care FSA, and Limited Purpose FSA options
  • 401(k) and Roth 401(k) with company match
  • Pet discount program with PetAssure
  • Norton LifeLock identity theft protection
  • Employee Assistance Program through NYLGBS
  • Fertility benefits through Progyny
  • Commuter benefits
  • Company-paid Short-Term and Long-Term Disability
  • Voluntary Term Life and AD&D Insurance, plus Universal Life options
  • Supplemental Aflac coverage: Accident, Critical Illness, and Hospital Indemnity
  • Discounts and rewards through BenefitHub

Our Operating Standard

We operate with discipline, clarity, and accountability. The ability to effectively leverage AI to improve speed, quality, and output is an expectation in this role, not a preference.

#LI-Hybrid

MJH Life Sciences provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. All employees of MJH Life Sciences are employed "At Will." This means that either the employee or the Company is free to end the employment relationship at any time, for any reason, with or without cause and with or without notice.

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