ZipRecruiter

Log In

1

Intake Jobs in Tulsa, OK (NOW HIRING)

Family & Children's Services

Intake Scheduler

Tulsa, OK · On-site

$15.50 - $21/hr

The Intake Scheduler is responsible for coordinating daily intake schedules, staff assignments, and calendar management to ensure efficient intake operations. This role utilizes queue management ...

Family & Children's Services

Intake Scheduler

Tulsa, OK · On-site

$15.50 - $21/hr

The Intake Scheduler is responsible for coordinating daily intake schedules, staff assignments, and calendar management to ensure efficient intake operations. This role utilizes queue management ...

Parkside Hospital

ACCESS Specialist II

Tulsa, OK · On-site

Completes the Access Intake Screening on assigned patients/clients in a timely fashion. Displays excellent interviewing, diagnostic and report writing skills * Performs telephone triage duties and ...

next page

Showing results 1-20

All JobsIntake JobsIntake Jobs in Tulsa, OK

Intake information

See Tulsa, OK salary details

$28.3K

$40.5K

$76.2K

How much do intake jobs pay per year?

As of Aug 25, 2026, the average yearly pay for intake in Tulsa, OK is $40,536.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,200.00 and $39,300.00 per year, depending on experience, location, and employer.

What is an intake specialist?

Intake specialists are professionals who serve as the first point of contact for clients or patients seeking services from an organization, such as a healthcare facility, law office, or social services agency. They gather essential information, assess needs, and determine eligibility for services. Intake specialists also help guide clients through the initial steps of the service process, ensuring accurate documentation and effective communication between clients and the organization.

What are the key skills and qualifications needed to thrive as an intake specialist?

To thrive as an Intake Specialist, you need strong organizational skills, attention to detail, and a background in customer service or social services, often supported by a relevant degree or work experience. Familiarity with case management software, electronic records systems, and data entry tools is typically required. Excellent communication, empathy, and problem-solving abilities help Intake Specialists build rapport and accurately assess client needs. These skills are crucial for ensuring efficient client onboarding, accurate information gathering, and effective service coordination.

What are some common challenges faced by professionals in an intake role, and how can they be managed effectively?

Professionals in an Intake role often encounter challenges such as handling high volumes of inquiries, accurately gathering detailed client information, and prioritizing cases based on urgency. Effective time management, strong communication skills, and attention to detail are crucial for success. Collaborating closely with other departments and using case management software can help streamline the intake process, minimize errors, and ensure a positive experience for clients and the organization.

What is the difference between Intake vs Case Manager?

AspectIntakeCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires additional certifications or experience
Work EnvironmentInitial client contact, administrative tasks, data collectionOngoing client support, service planning, case coordination
Employer & Industry UsageHealthcare, social services, mental health agenciesHealthcare, social services, nonprofit organizations
Search & Comparison IntentUnderstanding initial client intake processManaging client cases and services

Intake specialists focus on the initial client contact and data collection, while case managers handle ongoing support and service coordination. Both roles are essential in social services and healthcare settings, but they differ in responsibilities and scope.

What are the most commonly searched types of Intake jobs in Tulsa, OK?

The most popular types of Intake jobs in Tulsa, OK are:

What are popular job titles related to Intake jobs in Tulsa, OK?

For Intake jobs in Tulsa, OK, the most frequently searched job titles are:

What job categories do people searching Intake jobs in Tulsa, OK look for?

The top searched job categories for Intake jobs in Tulsa, OK are:

Intake jobs near you
Infographic showing various Intake job openings in Tulsa, OK as of August 2026, with employment types broken down into 2% As Needed, 82% Full Time, 14% Part Time, and 2% Contract. Highlights an 82% Physical, 3% Hybrid, and 15% Remote job distribution, with an average salary of $40,536 per year, or $19.5 per hour.

Intake Scheduler

Tulsa, OK • On-site

Family & Children's Services
Offices of Mental Health Practitioners • 1 - 5K employees
Learn more about Family & Children's Servicesexternal

$15.50 - $21/hr

Full-time

PTO

Re-posted 4 days ago

Job description

JOB SUMMARY:

The Intake Scheduler is responsible for coordinating daily intake schedules, staff assignments, and calendar management to ensure efficient intake operations. This role utilizes queue management tools and scheduling systems to support real-time client flow, assign clients to available staff, maintain accurate calendars, manage scheduling placeholders, and adjust for daily staffing changes. The Intake Scheduler functions as the central coordinator of the intake schedule, ensuring staff availability is accurately reflected and that both scheduled and walk-in clients are routed appropriately in alignment with queue protocols, staffing levels, and management direction.

POSITION SPECIFIC DUTIES & RESPONSIBILITIES:  

Daily Scheduling and Calendar Coordination

  • Manage daily intake schedules across assigned sites, clinicians, and service types.
  • Add, adjust, and remove appointments, placeholders, and calendar blocks based on operational needs.
  • Assign clients to available staff in alignment with scheduling guidelines, queue visibility, and management direction.
  • Maintain accurate staff calendars, including:
    • Availability
    • Absences
    • Lunch coverage
    • Telehealth vs. in-office status
    • Same-day capacity changes
  • Adjust schedules throughout the day to account for walk-ins, no-shows, urgent needs, staff absences, over-capacity situations, and workflow disruptions.

Intake Queue Management

  • Utilize queue management tools to monitor client status and staff availability in real time.
  • Update queue stages to ensure efficient progression from check-in through intake completion.
  • Monitor queue alerts, pending assignments, and wait times to prevent delays and bottlenecks.
  • Apply established assignment logic (e.g., least-utilized, next-available routing).
  • Escalate queue issues, staffing constraints, extended wait times, or assignment barriers to the Intake Manager.

Staff Assignment Coordination

  • Coordinate real-time client assignments based on staff capacity, availability, and workflow needs.
  • Reassign clients as needed due to PTO, breaks, call-outs, extended sessions, or other disruptions.
  • Maintain a balanced and functional schedule throughout the day.
  • Support implementation of coverage plans, including affiliate, float, and shared staff resources.

Communication and Operational Support

  • Collaborate closely with the Intake Manager, Front Desk, and Intake staff regarding schedule changes and client flow.
  • Provide real-time updates on staffing changes and queue conditions requiring adjustment.
  • Support coordination of scheduled and walk-in clients to align with operational priorities.
  • Communicate internal updates regarding wait times, assignments, and next steps as needed.

Schedule Maintenance and Accuracy

  • Run and upload daily scheduling reports into the queue management system, ensuring timely updates.
  • Audit scheduling reports for accuracy and data integrity.
  • Track scheduling issues, over-capacity events, reassignment needs, and workflow barriers.
  • Maintain accurate records of staff availability and intake scheduling activity.
  • Identify recurring scheduling issues and report trends to the Intake Manager.

Customer Service and Access Support

    • Promote timely access to services by maintaining an organized and responsive schedule.
    • Reduce delays through proactive schedule management and reassignment.
    • Support a calm and efficient intake environment by ensuring scheduling facilitates client flow.
    • Demonstrate professionalism, urgency, and flexibility when interacting with staff and clients in a high-volume setting.
 

QUALIFICATIONS

EDUCATION:

Must be a high school graduate or have HS equivalent

EXPERIENCE:

  • 1+ years of administrative experience Microsoft office software required.
  • One year experience in medical office or healthcare with direct patient care/interaction in past 3 years preferred. 

PERFORMANCE COMPETENCIES:

  • Communication
  • Decision Making
  • Engagement
  • Initiative and Accountability
  • Interpersonal
  • Learning
  • Organizational Alignment
  • Quality of Work
KNOWLEDGE/SKILLS/ABILITIES:
  • Strong organizational and multitasking skills
  • Ability to manage frequent schedule changes in real time
  • Strong attention to detail and accuracy
  • Ability to use queue management tools, EHR/scheduling platforms Excel, and shared tracking tools
  • Ability to communicate clearly with multiple departments in a fast-paced setting
  • Strong problem-solving skills and ability to escalate appropriately
  • Ability to remain calm and organized in high-volume, rapidly changing situations
CERTIFICATIONS/LICENSES:

Must possess a valid Driver License and satisfactory driving record to use agency and/or personal automobile to travel to locations other than primary office.

SAFETY SENSITIVE JOB CLASSIFICATION

This job is classified as a “safety-sensitive” position as defined by the Oklahoma Medical Marijuana and Patient Protection Act.  Due to the “safety-sensitive” classification, an employee in this position would be subject to drug and alcohol testing, including random testing.  Marijuana is one of the substances included in the drug panel screening.  Possession of a medical marijuana license will not excuse you from the testing process or the consequences of testing positive for marijuana per the Family & Children’s Services Drug Free Workplace Policy, including possible revocation of a job offer or dismissal from employment.

Apply