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Intake Worker Jobs in Madison, WI (NOW HIRING)

Gentiva

RN Clinical Liaison

Madison, WI · On-site

$66K - $88K/yr

In this role, you will ensure that intake and referral processes are completed efficiently and ... Professional maturity, collaboration, and tact in working with interdisciplinary teams. * Ability ...

Husch Blackwell Llp

Conflicts Counsel

Madison, WI · On-site +1

... the intake and maintenance of new and existing business, lateral clearance, outside counsel ... Maintains a thorough working knowledge of the technologies that support the daily operations of the ...

PRN Home Health & Therapy

Clinical Manager

Madison, WI · On-site

Review referrals and collaborate with intake to obtain necessary documents to admit patients to ... May require working on holidays/weekends per rotation. * Other duties as assigned. This is not a ...

WisHope Recovery

Clinical Supervisor

Brodhead, WI · On-site

$85K - $100K/yr

To be considered, applicants must have their LPC, LMFT, LCSW, or CSAC. This is a great opportunity ... Responsible for the oversight of intake department operations internally and in coordination with ...

Prairie View Manor

Caregiver

Janesville, WI · On-site

$13.50 - $17/hr

... and working alongside other departments including dietary, housekeeping, and activities. The ... Encouraging fluid and nutritional intake * Support the Activities Department by: * Encouraging and ...

Jobtailor

Territory Manager, Infusion Sales

Madison, WI · On-site

$60 - $90/hr

Explain clinic intake, benefits verification, clinical excellence, patient services, provider ... Experience working with Trella Healthcare is a plus * Ability to occasionally lift or move 25 ...

New

Platinum Communities

Caregiver

Janesville, WI · On-site

$13.50 - $17/hr

... and working alongside other departments including dietary, housekeeping, and activities. The ... Encouraging fluid and nutritional intake * Support the Activities Department by: * Encouraging and ...

TEEMA Group

Certified Nursing Assistant (CNA)

Oregon, WI · On-site

$22 - $26/hr

Working under the guidance of licensed nursing staff, you will assist with direct patient care ... Intake & Transitions: Support the smooth coordination of patient intakes, transfers, and discharge ...

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All JobsIntake Worker JobsIntake Worker Jobs in Madison, WI

Intake Worker information

See Madison, WI salary details

$13

$23

$36

How much do intake worker jobs pay per hour?

As of Sep 6, 2026, the average hourly pay for intake worker in Madison, WI is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $27.12 per hour, depending on experience, location, and employer.

What is an intake worker?

Intake workers are professionals who serve as the first point of contact for individuals seeking assistance or services from organizations, such as social services, healthcare, or legal aid. They are responsible for gathering initial information, assessing client needs, and determining eligibility for programs or services. Intake workers play a critical role in ensuring that clients are referred to the appropriate resources and receive the support they require. Their work often involves interviewing clients, maintaining records, and collaborating with other service providers.

What are the key skills and qualifications needed to thrive as an intake worker, and why are they important?

To thrive as an Intake Worker, you need strong interviewing, assessment, and documentation skills, typically supported by a background in social work, psychology, or a related field. Familiarity with case management software, data entry systems, and sometimes specialized intake forms or databases is common in this role. Excellent communication, empathy, and organizational skills help Intake Workers build rapport with clients and coordinate services effectively. These competencies are crucial for accurately identifying client needs, ensuring timely support, and maintaining efficient service delivery in social service environments.

What are some common challenges intake workers face when managing high caseloads, and how can they be addressed?

Intake Workers often encounter high caseloads, which can lead to time management challenges and increased stress. To address these issues, effective prioritization, clear communication, and strong organizational skills are essential. Many organizations provide training, mentorship, and supportive supervision to help Intake Workers manage workload demands. Additionally, collaborating with team members and using case management software can streamline processes and improve efficiency, ensuring that each case receives appropriate attention.

What is the difference between Intake Worker vs Case Manager?

AspectIntake WorkerCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires certification or relevant experience
Work EnvironmentFrontline, initial contact with clients, often in social service agenciesOngoing client support, case planning, and resource coordination
Employer & Industry UsageSocial service agencies, healthcare, nonprofitsSocial service agencies, healthcare, community organizations
Common Search & Comparison IntentUnderstanding entry-level roles, initial client contactClient management, ongoing support, case planning

Intake Workers primarily handle initial client contact and gather basic information, while Case Managers provide ongoing support and coordinate services. Both roles are essential in social services but differ in scope and responsibilities.

How to become an intake worker?

To become an intake worker, typically a high school diploma or equivalent is required, and some positions may prefer or require post-secondary education in social work, psychology, or related fields. Relevant skills include strong communication, organization, and assessment abilities, and some roles may require certification or training in areas like CPR or confidentiality protocols.

What are popular job titles related to Intake Worker jobs in Madison, WI?

For Intake Worker jobs in Madison, WI, the most frequently searched job titles are:

What job categories do people searching Intake Worker jobs in Madison, WI look for?

The top searched job categories for Intake Worker jobs in Madison, WI are:

Intake Worker jobs near you
Infographic showing various Intake Worker job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 21% Part Time, 1% Temporary, 4% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,031 per year, or $23.1 per hour.

RN Clinical Liaison

Gentiva

Madison, WI • On-site

$66K - $88K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 14 days ago

Gentiva Health Services rating

7.2

Company rating: 7.2 out of 10

Based on 142 frontline employees who took The Breakroom Quiz

26th of 247 rated social care providers

Job description

Connect Care. Guide Families. Make Every Day Count.

We are seeking an experienced and compassionate Hospice Clinical Liaison to join our team. In this role, you will ensure that intake and referral processes are completed efficiently and effectively to meet the needs of patients, families, referral sources, and the organization. You will play a vital part in building strong professional relationships, coordinating admissions, and supporting community awareness of hospice services.

Essential Responsibilities

  • Receive and respond to referrals from hospitals, home health, physicians, case managers, skilled nursing facilities, and other healthcare professionals
  • Assess patient eligibility for hospice services by reviewing medical records, conducting clinical evaluations, and communicating with physicians and families
  • Educate patients and families on what hospice care includes, how it works, and why it matters—providing clarity, reassurance, and compassion
  • Complete necessary documentation and coordinate the intake and admission process, ensuring all legal, clinical, and payer requirements are met
  • Serve as a liaison between referral sources and our hospice care team—ensuring seamless handoffs, clear communication, and rapid response to needs
  • Make daily visits to hospitals and facilities, maintaining visibility and accessibility with discharge planners, case managers, and physicians
  • Build and maintain strong relationships with referral partners and identify new outreach opportunities to increase awareness of hospice services

Education

  • Licensed Nurse with three to five years of hospice experience required.

  • BSN with five or more years of hospice experience preferred.

Experience

  • Minimum of three years of hospice experience required.

  • Prior experience as a discharge planner, case manager, or educator preferred.

Licenses and Certifications

  • Current RN license to practice nursing in the state of employment.

  • CPR certification.

  • Valid driver’s license and automobile insurance.

Skills and Knowledge

  • Strong knowledge of hospice care and the unique needs of patients and families.

  • Familiarity with community resources and referral networks.

  • Excellent patient assessment and documentation skills.

  • Ability to supervise staff, coordinate services, and manage programs effectively.

  • Strong communication and interpersonal skills with sensitivity to diverse backgrounds.

Personal Qualities

  • Compassion and sensitivity to the needs of terminally ill patients and their families.

  • Flexibility to manage a variety of tasks and shifting priorities.

  • Professional maturity, collaboration, and tact in working with interdisciplinary teams.

  • Ability to influence and educate referral sources, patients, and families.

  • Demonstrated commitment to patient advocacy and quality care.


Benefits for All Associates (Full-Time, Part-Time & Per Diem):

  • Competitive Pay
  • 401(k) with Company Match
  • Career Advancement Opportunities
  • National & Local Recognition Programs
  • Teammate Assistance Fund

 

Additional Full-Time Benefits:

  • Medical, Dental, Vision Insurance
  • Mileage Reimbursement or Fleet Vehicle Program
  • Generous Paid Time Off + 7 Paid Holidays
  • Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)
  • Education Support & Tuition Assistance (ASN to BSN, BSN to MSN)
  • Free Continuing Education Units (CEUs)
  • Company-paid Life & Long-Term Disability Insurance
  • Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Apply Today – Your work can help transform how care is delivered.


  • This is a safety-sensitive position
  • Employee must meet minimum requirements to be eligible for benefits
  • Where applicable, employee must meet state specific requirements
  • We are proud to be an EEO employer
  • We maintain a drug-free workplace

Heartland Hospice

At Heartland Hospice, part of Gentiva, it is our privilege to offer compassionate care in the comfort of wherever our patients call home. We are a national leader in hospice care, palliative care, home health care, and advanced illness management, with nearly 600 locations and thousands of dedicated clinicians across 38 states.

Our place is by the side of those who need us – from helping people recover from illness, injury, or surgery in the comfort of their homes to guiding patients and their families through the physical, emotional, and spiritual effects of a serious illness or terminal diagnosis.

Our nationwide reach is powered by a family of trusted brands that include:

  • Hospice care: Gentiva Hospice, Emerald Coast Hospice Care, Heartland Hospice, Hospice Plus, New Century Hospice, Regency SouthernCare, SouthernCare Hospice Services, SouthernCare New Beacon
  • Palliative care: Empatia Palliative Care, Emerald Coast Palliative Care
  • Home health care: Heartland Home Health
  • Advanced illness management: Illumia Health

With corporate headquarters in Atlanta, Georgia, and providers delivering care across the U.S., we are proud to offer rewarding careers in a collaborative environment where inspiring achievements are recognized – and kindness is celebrated.

What Gentiva Health Services employees say

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