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Intake Worker Jobs in Madison, WI (NOW HIRING)

Clinical Liaison

Madison, WI · On-site

$90K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain comprehensive working knowledge in the field of community educational resources and share ... Follow intake referral processes. * Participate in bereavement activities as assigned.

Clinical Liaison

Madison, WI · On-site

$90K - $115K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain comprehensive working knowledge in the field of community educational resources and share ... Follow intake referral processes. * Participate in bereavement activities as assigned.

Clinical Liaison

Madison, WI

$66K - $88K/yr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Maintain comprehensive working knowledge in the field of community educational resources and share ... Follow intake referral processes. * Participate in bereavement activities as assigned.

Registered Nurse (RN)

Portage, WI · On-site

$53 - $63/hr

Working within a highly structured environment, you will handle emergency responses, conduct intake screenings, manage acute and chronic conditions, and orchestrate clinical workflows. This setting ...

Shelter 3rd Shift Supervisor

Madison, WI · On-site

$15 - $19.25/hr

Collaborate with Waitlist Administrator, Intake Staff, and Case Managers as needed to monitor ... Experience working in a residential or emergency shelter environment. Physical Requirements

Marketing Coordinator

Madison, WI · On-site

$54K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... intake through completion-using a project management system to assign work, track progress, and ... Once trained, this position is eligible for a hybrid schedule, working remotely up to three days ...

Marketing Coordinator

Madison, WI · Hybrid

$54K/yr

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

... intake through completion-using a project management system to assign work, track progress, and ... Once trained, this position is eligible for a hybrid schedule, working remotely up to three days ...

Showing results 21-40

Intake Worker information

See Madison, WI salary details

$13

$23

$36

How much do intake worker jobs pay per hour?

As of Aug 16, 2026, the average hourly pay for intake worker in Madison, WI is $23.09, according to ZipRecruiter salary data. Most workers in this role earn between $17.45 and $27.12 per hour, depending on experience, location, and employer.

What is an intake worker?

Intake workers are professionals who serve as the first point of contact for individuals seeking assistance or services from organizations, such as social services, healthcare, or legal aid. They are responsible for gathering initial information, assessing client needs, and determining eligibility for programs or services. Intake workers play a critical role in ensuring that clients are referred to the appropriate resources and receive the support they require. Their work often involves interviewing clients, maintaining records, and collaborating with other service providers.

What are the key skills and qualifications needed to thrive as an intake worker, and why are they important?

To thrive as an Intake Worker, you need strong interviewing, assessment, and documentation skills, typically supported by a background in social work, psychology, or a related field. Familiarity with case management software, data entry systems, and sometimes specialized intake forms or databases is common in this role. Excellent communication, empathy, and organizational skills help Intake Workers build rapport with clients and coordinate services effectively. These competencies are crucial for accurately identifying client needs, ensuring timely support, and maintaining efficient service delivery in social service environments.

What are some common challenges intake workers face when managing high caseloads, and how can they be addressed?

Intake Workers often encounter high caseloads, which can lead to time management challenges and increased stress. To address these issues, effective prioritization, clear communication, and strong organizational skills are essential. Many organizations provide training, mentorship, and supportive supervision to help Intake Workers manage workload demands. Additionally, collaborating with team members and using case management software can streamline processes and improve efficiency, ensuring that each case receives appropriate attention.

What is the difference between Intake Worker vs Case Manager?

AspectIntake WorkerCase Manager
Required CredentialsHigh school diploma or equivalent; some roles may require certificationHigh school diploma or equivalent; often requires certification or relevant experience
Work EnvironmentFrontline, initial contact with clients, often in social service agenciesOngoing client support, case planning, and resource coordination
Employer & Industry UsageSocial service agencies, healthcare, nonprofitsSocial service agencies, healthcare, community organizations
Common Search & Comparison IntentUnderstanding entry-level roles, initial client contactClient management, ongoing support, case planning

Intake Workers primarily handle initial client contact and gather basic information, while Case Managers provide ongoing support and coordinate services. Both roles are essential in social services but differ in scope and responsibilities.

Infographic showing various Intake Worker job openings in Madison, WI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 28% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $48,031 per year, or $23.1 per hour.

Licensed Mental Health Professional

Wellpath

Madison, WI

Full-time

Re-posted 26 days ago


Wellpath rating

7.2

Company rating: 7.2 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

350th of 887 rated healthcare providers


Job description

Overview

As a Licensed Mental Health Professional working in a correctional facility, your responsibilities include conducting intake evaluations, providing therapeutic interventions and suicide prevention techniques, and developing treatment plans for inmates. You will also be responsible for monitoring the clinical needs of inmates on your caseload, providing staff training on mental health topics, and documenting all findings in accordance with company and facility policies. Your role is critical in ensuring that inmates receive appropriate mental health services and care while incarcerated.


Responsibilities

  • Conduct screening, assessments, and triages for inmates referred by security, healthcare staff, and other community sources, and provide appropriate recommendations for their level of care.
  • Develop and recommend treatment plans, conduct essential treatment services such as psychoeducational and transitional groups, and provide suicide prevention interventions and management techniques.
  • Respond to sick call requests, provide medication adherence, and coordinate with prescribing providers for medication evaluations.
  • Provide crisis intervention, oversee the clinical needs of patients on caseload, and participate in treatment team multidisciplinary meetings and administrative meetings.
  • Provide staff training on relevant mental health topics, document all findings in the patient's health record, and ensure compliance with facility and company policies and procedures.

Qualifications

Education

  • Master’s degree in Social Work, Counseling, Psychology or Other Related Mental Health discipline

Experience

  • One (1) or more years of experience in a Mental Health treatment program, preferably in a Correctional or Hospital setting

Licenses/Certifications

  • Unrestricted, current license in the State of practice – e.g. LCSW, LMFT, LPC, LMHC, Psychologist - Must maintain all licensures, certifications, continuing educational requirements, etc.

What Wellpath employees say

Pay

Benefits

Hours and flexibility

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