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Intake Volunteer Jobs in Boca Raton, FL (NOW HIRING)

Responsibilities * Perform medical intake procedures, including obtaining vital signs and ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

Responsibilities * Perform medical intake procedures, including obtaining vital signs and ... Life Insurance (Voluntary Life & AD&D for the employee and dependents) * Short and long-term ...

Responsibilities * Perform medical intake procedures, including obtaining vital signs and ... Insurance (Voluntary Life & AD&D for the employee and dependents) • Short and long-term ...

... volunteers. * Conduct mental health, safety, and risk assessments to identify client needs and develop appropriate service plans. * Oversee intake, safety planning, biopsychosocial assessments ...

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Intake Volunteer information

See Boca Raton, FL salary details

$29.4K

$42.1K

$79.2K

How much do intake volunteer jobs pay per year?

As of Aug 12, 2026, the average yearly pay for intake volunteer in Boca Raton, FL is $42,131.00, according to ZipRecruiter salary data. Most workers in this role earn between $35,600.00 and $40,800.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an intake volunteer, and why are they important?

To thrive as an Intake Volunteer, you should have strong communication, organizational, and active listening skills, often supported by experience in customer service or social services. Familiarity with data entry tools, intake management systems, and confidentiality protocols is usually required. Compassion, patience, and cultural sensitivity are important soft skills that help build trust with clients and support diverse needs. These abilities ensure accurate information collection, respectful client interactions, and effective support for organizational goals.

What is an intake volunteer?

Intake Volunteers are individuals who assist organizations, such as shelters, clinics, or non-profits, by welcoming new clients, collecting necessary information, and helping determine their needs. They often conduct initial interviews, complete paperwork, and ensure that all required documentation is gathered. Their role is crucial in streamlining the process for clients to access available services and resources. Intake Volunteers typically work under the supervision of staff and receive training to handle sensitive information with confidentiality and compassion.

What are some common challenges intake volunteers face when working with clients, and how can they effectively handle them?

Intake Volunteers often encounter clients who may be anxious, distressed, or unfamiliar with the organization's processes. Navigating sensitive conversations and gathering accurate information while maintaining empathy can be challenging. Volunteers can address these challenges by practicing active listening, following established protocols, and seeking guidance from supervisors when needed. Training and regular team meetings also provide opportunities to share experiences and learn effective communication strategies.

What is the difference between Intake Volunteer vs Client Support Specialist?

AspectIntake VolunteerClient Support Specialist
Required CredentialsHigh school diploma or equivalent; training providedHigh school diploma or higher; may require certifications
Work EnvironmentNon-profit, community service settingsNon-profit, healthcare, or social service organizations
Employer & Industry UsageVolunteer roles in social servicesPaid or volunteer roles in client-facing support
Common Search & ComparisonYesYes

Intake Volunteers typically assist with initial client interactions, gather information, and support administrative tasks in community or non-profit settings. Client Support Specialists often handle ongoing client needs, provide direct assistance, and may require additional certifications. While both roles involve client interaction, Intake Volunteers focus on intake processes, whereas Client Support Specialists provide more comprehensive support services.

What are the most commonly searched types of Intake jobs in Boca Raton, FL? The most popular types of Intake jobs in Boca Raton, FL are:

Intake & Evaluation Screener -Evenings

South County Mental Health Center, Inc

Delray Beach, FL • On-site

$20 - $25/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 12 days ago


Job description

Intake & Evaluation Screener (I&E Screener)
Evening Shift Mon-Fri 4:00pm-12:30am
Position Summary
South County Mental Health Center, Inc. is seeking a knowledgeable and compassionate Intake & Evaluation Screener (I&E Screener) to support diversion, linkage, and care coordination services for individuals involved in criminal justice and behavioral health systems. This role focuses on helping individuals access the most appropriate level of mental health care, reducing unnecessary state hospital admissions, and coordinating transitions back into the community. The ideal candidate will have strong communication skills, forensic mental health experience, and the ability to collaborate with multiple community stakeholders.
About Us
South County Mental Health Center, Inc. is a private, non-profit, Joint Commission-accredited behavioral healthcare provider serving Southeast Palm Beach County. We are dedicated to delivering compassionate, high-quality mental health services to individuals and families in our community.
Minimum Qualifications
  • Bachelor's degree in Human Services or related field
  • Minimum three (3) years of experience in a mental health setting
  • At least one (1) year of court or forensic-related experience
  • Working knowledge of Florida Statutes 916 and 394
  • Strong written and verbal communication skills
  • Basic computer proficiency including documentation and correspondence

Preferred Qualifications:
  • Master's degree in Human Services or related field
  • Experience working with mentally ill offenders involved in the criminal justice system
  • Certified Criminal Justice Specialist or Forensic Counselor through ACCFC or NAFC
  • Experience collaborating with courts, hospitals, and community agencies

Duties and Responsibilities
Diversion & Community Placement Coordination
  • Assist in diverting individuals awaiting admission to State Mental Health Treatment Facilities (SMHTFs) to the most appropriate community setting
  • Evaluate client needs and identify alternatives to hospitalization when clinically appropriate
  • Coordinate community resources and treatment options for eligible individuals
  • Support successful transitions from state facilities back into community care
Criminal Justice & Court Collaboration
  • Coordinate with the State Attorney's Office and Public Defender's Office regarding client cases
  • Attend Mental Health Court proceedings as needed
  • Participate in I&E team meetings and weekly case review meetings
  • Provide updates and recommendations to stakeholders involved in client care
Intake, Linkage & Transitional Services
  • Gather available information related to charges, mental health history, and treatment needs
  • Coordinate discharge calls with hospitals and partnering agencies
  • Complete referrals for intake, medication clinic, housing, and outpatient services
  • Facilitate face-to-face meetings and hospital visits as needed
  • Process transitional vouchers and related service authorizations
Documentation & Reporting
  • Maintain timely and accurate client records
  • Prepare letters addressed to the court and required case correspondence
  • Complete monthly reports and program documentation
  • Ensure compliance with agency, state, and regulatory requirements
Other Duties
  • Perform other assignments and delegated responsibilities as directed by supervisor

Core Competencies
  • Strong understanding of forensic mental health systems
  • Knowledge of severe and persistent mental illness populations
  • Ability to navigate criminal justice and behavioral health systems
  • Excellent written and verbal communication skills
  • Strong case coordination and problem-solving abilities
  • Professional judgment and confidentiality
  • Ability to work independently and collaboratively

Physical Demands
  • Primarily sedentary work with frequent standing and walking
  • Ability to use computers, phones, and office equipment
  • May require travel to courts, hospitals, or community agencies

Working Conditions
  • Office, court, hospital, and community-based settings
  • Frequent interaction with behavioral health clients and justice system stakeholders
  • Evening shifts 4:00pm-12:30am with occasional schedule flexibility based on court or discharge needs

Performance Standards
Performance will be evaluated based on:
  • Successful diversion and linkage outcomes
  • Timeliness and accuracy of documentation
  • Effective coordination with courts and community partners
  • Client engagement and continuity of care
  • Compliance with policies and procedures

Schedule & Work Details
Full-Time Position
Schedule: Monday - Friday (hours may vary based on organizational needs)
Location: In-person (Delray Beach, FL)
Benefits
We offer a comprehensive benefits package, including:
  • Health, dental, and vision insurance
  • Paid time off
  • Life and long-term disability coverage
  • Voluntary benefit options
  • 401(k) with employer match

Schedule & Work Details
Location: In-person (Delray Beach, FL)
Pay: $20/hour for bachelor's, $25/hour for master's
Additional Information
Background check required
Drug-free workplace
Equal Opportunity Employer (EOE)
Apply now.
Because of the work we do in the community, a full background check is required for all staff.
We are a drug free employer.
South County Mental Health Center, Inc is an EOE.