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Intake Manager Jobs in Troy, NY (NOW HIRING)

Intake Coordinator

Albany, NY · On-site

$22 - $23/hr

Responsible for managing and maintaining the referral tracking process for all referrals received by the program. The Intake Coordinator conducts pre-intake screening of potential clients living with ...

New

Intake Specialist

Bennington, VT · On-site

$17 - $23/hr

Under the direction of the Office Manager, the Intake Specialist is the initial point of contact for individuals requesting services. This position gathers vital information, completes the admission ...

New

Intake Specialist

Bennington, VT · On-site

$19.83 - $22.31/hr

Under the direction of the Office Manager, the Intake Specialist is the initial point of contact for individuals requesting services. This position gathers vital information, completes the admission ...

Intake Coordinator

Albany, NY · On-site

$26.50 - $27.75/hr

The Intake Coordinator manages program admissions for individuals with intellectual and developmental disabilities. The Intake Coordinator will be the point person ensuring all required processes are ...

File Intake Analyst

Albany, NY · On-site

$21 - $25/hr

Evaluate information secured in the file intake process to ensure accuracy and adequacy prior to ... Strong organization and time management skills * Regularly required to observe and assess data and ...

Within the Division of Residential Support, the Bureau of Intake Management receives, triages and assigns written and/or verbal complaints, and facility reported incidents, received by the Department ...

Admissions Intake

Albany, NY · On-site

$23.45/hr

POSITION OVERVIEW The role of Admissions Intake provides alcoholism and substance abuse counseling ... Excellent organizational, communication and time management skills. * Ability to work on a strong ...

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Intake Manager information

See Troy, NY salary details

$34.9K

$65.8K

$107.7K

How much do intake manager jobs pay per year?

As of Sep 6, 2026, the average yearly pay for intake manager in Troy, NY is $65,833.00, according to ZipRecruiter salary data. Most workers in this role earn between $49,200.00 and $77,700.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

What are the most commonly searched types of Intake jobs in Troy, NY?

The most popular types of Intake jobs in Troy, NY are:

What job categories do people searching Intake Manager jobs in Troy, NY look for?

The top searched job categories for Intake Manager jobs in Troy, NY are:

What cities near Troy, NY are hiring for Intake Manager jobs?

Cities near Troy, NY with the most Intake Manager job openings:

Infographic showing various Intake Manager job openings in Troy, NY as of August 2026, with employment types broken down into 1% As Needed, 85% Full Time, 13% Part Time, and 1% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $65,833 per year, or $31.7 per hour.

Intake Coordinator

Alliance for positive health

Albany, NY • On-site

$22 - $23/hr

Full-time

Posted yesterday

New


Job description

Functions as a member of the Ryan White Support Services (RWSS) team to ensure self-referred, externally referred, and internally referred clients are connected to appropriate services in a timely manner. Responsible for managing and maintaining the referral tracking process for all referrals received by the program.

The Intake Coordinator conducts pre-intake screening of potential clients living with HIV/AIDS to assess needs, determine program eligibility, and triage referrals to the appropriate AFPH program or staff member. For individuals eligible for Ryan White Supportive Services (RWSS), the Intake Coordinator will complete intake documentation, including Consent for Services, HIXNY Consent, Releases of Information, Client Health Indicator (CHI) documentation, Social Determinants of Health (SDOH) assessment, and entry into the AWARDS electronic health record.

For clients referred to other AFPH programs, the Intake Coordinator will route referrals to the appropriate Program Manager and follow up to ensure outreach and intake scheduling occurs. The Intake Coordinator is responsible for maintaining ongoing communication regarding referral status and updating the referral tracking log through intake completion or case closure.