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Intake Manager Jobs in Monroe, NC (NOW HIRING)

Addison Group

Intake Manager

Charlotte, NC · Remote

Intake Manager Location: Charlotte, NC (Hybrid - onsite with one remote day per week) Compensation: $70,000 - $80,000 annually (bonus eligible starting in 2027) Benefits: This position is eligible ...

Alston

New Business Intake Analyst

Charlotte, NC · On-site

$75K - $85K/yr

The New Business Intake Analyst, under the direction and supervision of the New Business Intake Manager, performs a variety of departmental duties including conflict of interest searches, research ...

Cognixia

Intake Specialist

Charlotte, NC · On-site

$17.25 - $23.25/hr

Intake Specialist Collabera is a leading Digital Solutions company providing software engineering ... Time management in controlling the call (fast paced environment) * Strong documentation ...

Cognixia

Intake Specialist

Charlotte, NC · On-site +1

$17.25 - $23.25/hr

Desired Skills: • Call Center experience, specifically intake • Working in case management systems • HR / ER experience Responsibilities: --Intake information from a phone queue for 6-8 hours ...

Cognixia

Intake Specialist

Charlotte, NC

$17.25 - $23.25/hr

Time management in controlling the call (fast paced environment). Strong documentation ... Call Center experience, specifically intake Working in case management systems HR / ER experience ...

HOPE HAVEN INC

INTAKE ASSESSOR

Charlotte, NC

$17.25 - $23.25/hr

The Intake Assessor will work closely with the Billing Specialist to ensure the timely completion ... PCPs, manage census and capacity reporting, room assignments, coordinate with maintenance, and ...

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Intake Manager information

See Monroe, NC salary details

$32.9K

$62.1K

$101.5K

How much do intake manager jobs pay per year?

As of Sep 7, 2026, the average yearly pay for intake manager in Monroe, NC is $62,065.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,400.00 and $73,200.00 per year, depending on experience, location, and employer.

What is an intake manager?

Intake Managers are professionals responsible for overseeing the initial assessment and processing of clients, cases, or applications within an organization. They coordinate the intake process to ensure that information is accurately gathered, requirements are met, and clients are directed to the appropriate services or departments. Intake Managers often work in healthcare, legal, social services, or customer service settings and play a critical role in ensuring a smooth entry experience for new clients or cases.

What does an intake manager do?

The job duties of an intake manager involve working to assist patients or clients in accessing the services that they need. In this career, you may do an initial evaluation to assess the needs of each patient, collect documentation, and facilitate referrals if necessary. Your responsibilities could also involve insurance verification or the collection of other administrative information. This position is common in the medical field in hospitals and clinics. You may also find employment in mental health facilities, crisis centers, and nursing homes.

What skills and qualifications are needed to be an intake manager?

To thrive as an Intake Manager, you need strong organizational skills, experience with case management, and typically a background in social services, healthcare, or law, often with a relevant degree. Familiarity with client management systems, intake software, and data entry tools is usually required. Excellent interpersonal skills, attention to detail, and problem-solving abilities help Intake Managers effectively assess client needs and coordinate services. These skills ensure efficient, accurate intake processes that support client satisfaction and organizational effectiveness.

What challenges do intake managers face when balancing high volumes of incoming cases with quality standards?

Intake Managers often encounter the challenge of managing large volumes of new cases or clients while ensuring that each intake is processed accurately and efficiently. Balancing speed with thoroughness is crucial, as errors or omissions during intake can impact downstream workflows and client satisfaction. Successful Intake Managers employ strong organizational skills, leverage technology to streamline data collection, and work closely with their teams to distribute workloads effectively. Open communication with other departments also helps address bottlenecks and maintain quality standards.

What is the difference between Intake Manager vs Case Coordinator?

AspectIntake ManagerCase Coordinator
CredentialsOften requires a bachelor's degree in social work, healthcare, or related fieldTypically requires a high school diploma or associate degree, with some roles preferring social services training
Work EnvironmentHealthcare facilities, social service agencies, or clinicsCommunity organizations, healthcare settings, or social service agencies
Primary ResponsibilitiesOverseeing client intake processes, managing initial assessments, coordinating servicesSupporting clients through case management, scheduling, and follow-up

While both roles involve client interaction and service coordination, Intake Managers focus on overseeing the intake process and initial assessments, often in healthcare or social service settings. Case Coordinators typically handle ongoing case management and client support. The roles complement each other but differ in scope and responsibilities.

More about Intake Manager jobs

What are the most commonly searched types of Intake jobs in Monroe, NC?

The most popular types of Intake jobs in Monroe, NC are:

What job categories do people searching Intake Manager jobs in Monroe, NC look for?

The top searched job categories for Intake Manager jobs in Monroe, NC are:

What cities near Monroe, NC are hiring for Intake Manager jobs?

Cities near Monroe, NC with the most Intake Manager job openings:

Intake Manager jobs near you
Infographic showing various Intake Manager job openings in Monroe, NC as of July 2026, with employment types broken down into 100% Full Time. Highlights an 85% In-person, and 15% Remote job distribution, with an average salary of $62,065 per year, or $29.8 per hour.

Intake Manager

Addison Group

Charlotte, NC • Remote

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 22 days ago

Job description

Title: Intake Manager

Location: Charlotte, NC (Hybrid – onsite with one remote day per week)

Compensation: $70,000 – $80,000 annually (bonus eligible starting in 2027)

Benefits: This position is eligible for medical, dental, vision, PTO, and 401(k) benefits.

About the Opportunity

Addison Group is seeking an Intake Manager on behalf of our client for a direct hire opportunity within a growing specialty healthcare organization. This leadership role will oversee a team responsible for patient intake, insurance authorization processes, and front-end revenue cycle operations. The position offers the chance to play a key role in supporting patient access and ensuring a seamless experience from initial referral through onboarding.

Key Responsibilities

  • Lead, mentor, and develop a team of intake and utilization management specialists
  • Oversee the patient onboarding process from initial referral through authorization and account setup
  • Ensure efficient handling of insurance verifications, benefits reviews, and prior authorizations
  • Monitor team performance, workflow efficiency, and service quality standards
  • Collaborate cross-functionally with revenue cycle, billing, and operations teams to optimize processes
  • Provide guidance on resolving complex cases related to coverage, eligibility, or patient access
  • Support ongoing training initiatives and foster a team-oriented, service-focused environment
  • Identify opportunities for process improvements and implement best practices across intake operations

Requirements

  • Bachelor’s degree required (or actively pursuing completion)
  • 3+ years of recent experience in healthcare operations, with exposure to intake, authorizations, or revenue cycle processes
  • Prior leadership or supervisory experience managing small to mid-sized teams
  • Background in specialty healthcare or behavioral health environments strongly preferred
  • Strong understanding of front-end revenue cycle functions, including prior authorizations and patient access workflows
  • Excellent interpersonal and customer service skills with a collaborative, team-first mindset
  • Ability to balance leadership responsibilities with hands-on problem-solving
  • Highly organized with strong time management and the ability to manage multiple priorities

Addison Group is an Equal Opportunity Employer. Addison Group provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Addison Group complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

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