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Intake Counselor Jobs in Raleigh, NC (NOW HIRING)

Case Managers

Raleigh, NC · On-site

$19.50 - $25/hr

Knowledge of community resources and counseling/social work practices with high risk populations ... Provide holistic and comprehensive case management services to all clients including: intake ...

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Intake Counselor information

See Raleigh, NC salary details

$11

$19

$28

How much do intake counselor jobs pay per hour?

As of Jul 23, 2026, the average hourly pay for intake counselor in Raleigh, NC is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.31 per hour, depending on experience, location, and employer.

What Is an Intake Counselor?

An intake counselor is responsible for taking information from a patient before they are admitted to see a physician for treatment. They work as a coordinator to ensure the orderly flow of patients into a medical facility. The main purpose of their job is to accurately identify the patients and gather enough information to determine an initial assessment of the patient's condition. The information is then used to make sure the patient is set up with the right medical staff to get them the care they need. Other duties include filing and securing paperwork as well as making sure it is filled out legibly. For a career as an intake counselor, qualifications include a bachelor’s degree, some volunteer experience, and strong interpersonal skills.

How to get a job as an admissions counselor?

To become an admissions counselor, candidates typically need a bachelor's degree in education, counseling, or a related field. Relevant skills include strong communication, interpersonal abilities, and knowledge of the admissions process; some roles may require experience in counseling or student services. Gaining experience through internships or entry-level positions can improve job prospects, and certifications in counseling or student services can be beneficial.

What does an Intake Counselor do?

An Intake Counselor is a mental health professional who conducts initial assessments with clients seeking counseling or other social services. Their main role is to gather information about the client’s needs, history, and current situation to determine the most appropriate support or treatment plan. Intake Counselors often serve as the first point of contact, helping clients understand available services and making referrals to therapists, support groups, or community resources as needed.

What field of counseling makes the most money?

In counseling, clinical psychologists and psychiatrists tend to earn the highest salaries, often exceeding other counseling roles due to advanced degrees and licensure requirements. For intake counselors, salaries are generally lower, but those with specialized skills or working in private practice or healthcare settings may earn more.

What is the highest paid counselling job?

The highest paid counseling jobs are often in executive or clinical leadership roles, such as Director of Counseling or Clinical Director, which can earn six-figure salaries. Specialized fields like neuropsychology or addiction counseling with advanced certifications also tend to have higher compensation. Salary levels depend on experience, location, and the setting, such as private practice or healthcare institutions.

What are the key skills and qualifications needed to thrive as an Intake Counselor, and why are they important?

To thrive as an Intake Counselor, you need a background in psychology, social work, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and standardized assessment tools is typically required. Exceptional interpersonal skills, active listening, and cultural sensitivity help Intake Counselors build rapport and accurately assess client needs. These competencies are crucial for accurately evaluating clients, ensuring appropriate service referrals, and supporting positive client outcomes.

What are the typical challenges an Intake Counselor faces when assessing new clients?

Intake Counselors often encounter challenges such as gathering accurate information from clients who may be in distress or hesitant to share personal details. Balancing empathy with the need for thorough assessment and documentation is essential. Additionally, Intake Counselors must quickly identify urgent needs and coordinate with various departments to ensure clients receive timely and appropriate care. Managing a high volume of intakes while maintaining quality and confidentiality can also be demanding.

How do I become an intake specialist?

To become an intake specialist, typically a high school diploma or equivalent is required, and some positions may prefer post-secondary education or relevant certifications. Relevant skills include strong communication, organization, and data entry abilities, often supported by experience with electronic health records or case management systems.
What cities near Raleigh, NC are hiring for Intake Counselor jobs? Cities near Raleigh, NC with the most Intake Counselor job openings:
Infographic showing various Intake Counselor job openings in Raleigh, NC as of July 2026, with employment types broken down into 1% As Needed, 76% Full Time, 19% Part Time, 2% Temporary, and 2% Contract. Highlights an 92% Physical, 1% Hybrid, and 7% Remote job distribution, with an average salary of $40,764 per year, or $19.6 per hour.

$19.50 - $25/hr

Other

Posted 12 days ago


Job description

Objective: To provide case management services to clients who are eligible for assistance Qualifications: Bachelor's degree in Social Work or related field. Knowledge of community resources and counseling/social work practices with high risk populations. Experience working with persons in crisis.

Good documentation skills. Excellent written and verbal communication skills, ability to establish rapport. Ability to motivate others towards achieving goals.

Ability to work independently with strong sense of focus, task-oriented, nonjudgmental, open personal qualities, clear sense of boundaries. A strong sense of and respect for confidentiality involving both clients and fellow employees. Ability to work in a variety of settings with culturally-diverse families and communities with the ability to be culturally sensitive and appropriate.

Ability to legally operate a motor vehicle and provide own transportation. Responsibilities: Provide holistic and comprehensive case management services to all clients including: intake assessment, benefit assessment, goal setting, long-term case plan development, weekly case plan development, progress monitoring, individual money management, tenant education, advocacy and referrals. Meet with clients weekly or bi-weekly for up to12 months.

For the first six months of a client's participation the program, at least 80% of follow-up meetings should be held in-person rather than over the phone. Connect families with needed and available community resources. Follow-up with clients and agencies as appropriate to document use/success of referral.

Input accurate and complete data for all contacts with clients into agency database. Ensure that all documents submitted on behalf of a client are valid. Contact landlords to validate eviction notices.

Conduct outreach to neighborhood schools. Case Manager Job Description 1 Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, client contact sheets, and evaluations. Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested.

Adhere to agency policy, procedures and the professional code of ethics.