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Intake Counselor Jobs in Raleigh, NC (NOW HIRING)

Summit BHC

Intake Coordinator- Full Time

Raleigh, NC

$17.50 - $23.75/hr

Responsibilities include scheduling, financial counseling, and insurance verification, at or outside the facility, depending on the needs of the patient or hospital. The Intake Coordinator responds ...

New

Summit BHC

Intake Coordinator- Full Time

Garner, NC · On-site

$16 - $21.75/hr

Responsibilities include scheduling, financial counseling, and insurance verification, at or outside the facility, depending on the needs of the patient or hospital. The Intake Coordinator responds ...

Summit BHC

Intake Clinician- Full Time

Garner, NC · On-site

$33K - $38K/yr

This role handles daily intake and admissions operations, which may include screening, scheduling, financial counseling, and insurance verification. Intake Clinicians are responsible for completing ...

Summit BHC

Intake Clinician- Full Time

Raleigh, NC · On-site

$36K - $41K/yr

This role handles daily intake and admissions operations, which may include screening, scheduling, financial counseling, and insurance verification. Intake Clinicians are responsible for completing ...

New

Summit BHC

Manager- Intake

Garner, NC · On-site

Manager- Intake | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job: Schedule ... counseling, psychology, mental health, or a related clinical field required. * One or more years ...

Summit BHC

Manager- Intake

Raleigh, NC · On-site

Manager- Intake | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job: Schedule ... counseling, psychology, mental health, or a related clinical field required. * One or more years ...

Mindology

Mental Health Counselor

Raleigh, NC · On-site

Mental Health Counselor (Fully Licensed & Associate-Level) Job Summary: We are seeking ... Conduct intake assessments and develop individualized treatment plans. * Maintain accurate and ...

Valor Counseling Center PLLC

Be Seen First

Licensed Counselor First Responder Wellness

Cary, NC · Hybrid

$45 - $80/hr

Overview We are seeking a Licensed Counselor specializing in First Responder Care to join our ... Excellent communication skills for client engagement, intake procedures, case management, and ...

Valor Counseling Center PLLC

Be Seen First

Licensed Counselor First Responder Wellness

Cary, NC · Hybrid

$45 - $80/hr

Overview We are seeking a Licensed Counselor specializing in First Responder Care to join our ... Excellent communication skills for client engagement, intake procedures, case management, and ...

SouthLight Healthcare

Community Intake Clinician

Raleigh, NC · On-site

$26.44 - $30/hr

  • Medical

  • Life

  • Retirement

  • PTO

As our Community Intake Clinician, you will ensure that referrals to the Peer Support and ... Working knowledge of systems theory and/or other counseling theories and substance abuse treatment

SouthLight Healthcare

Community Intake Clinician

Raleigh, NC

$26.44 - $30/hr

  • Medical

  • Life

  • Retirement

  • PTO

As our Community Intake Clinician, you will ensure that referrals to the Peer Support and ... Working knowledge of systems theory and/or other counseling theories and substance abuse treatment

Dlapiper

Outside Counsel Guidelines Attorney

Raleigh, NC · Hybrid

  • Medical

  • Dental

  • Vision

  • Retirement

Summary Reporting to the Executive Director, New Business Intake and Procurement, the Outside Counsel Guidelines Attorney, working in collaboration with and in support of the firm's strategic ...

ncgCARE

ACT Program Manager (3748)

Raleigh, NC · On-site

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

... in outpatient counseling, community-based counseling, and treatment foster care. Through our ... Lead and support the referral, intake, admission, and discharge process for ACT services. * Ensure ...

Summit BHC

Intake RN - Call Center

Raleigh, NC

The Intake RN performs the daily operations of patient intake and/or admissions, with may include screening, financial counseling, insurance verification and assessment at or outside the facility ...

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Intake Counselor information

See Raleigh, NC salary details

$12

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$31

How much do intake counselor jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for intake counselor in Raleigh, NC is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $16.83 and $24.28 per hour, depending on experience, location, and employer.

What is an intake counselor?

An intake counselor is responsible for taking information from a patient before they are admitted to see a physician for treatment. They work as a coordinator to ensure the orderly flow of patients into a medical facility. The main purpose of their job is to accurately identify the patients and gather enough information to determine an initial assessment of the patient's condition. The information is then used to make sure the patient is set up with the right medical staff to get them the care they need. Other duties include filing and securing paperwork as well as making sure it is filled out legibly. For a career as an intake counselor, qualifications include a bachelor’s degree, some volunteer experience, and strong interpersonal skills.

What does an intake counselor do?

An Intake Counselor is a mental health professional who conducts initial assessments with clients seeking counseling or other social services. Their main role is to gather information about the client’s needs, history, and current situation to determine the most appropriate support or treatment plan. Intake Counselors often serve as the first point of contact, helping clients understand available services and making referrals to therapists, support groups, or community resources as needed.

What are the key skills and qualifications needed to thrive as an intake counselor, and why are they important?

To thrive as an Intake Counselor, you need a background in psychology, social work, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and standardized assessment tools is typically required. Exceptional interpersonal skills, active listening, and cultural sensitivity help Intake Counselors build rapport and accurately assess client needs. These competencies are crucial for accurately evaluating clients, ensuring appropriate service referrals, and supporting positive client outcomes.

What are the typical challenges an intake counselor faces when assessing new clients?

Intake Counselors often encounter challenges such as gathering accurate information from clients who may be in distress or hesitant to share personal details. Balancing empathy with the need for thorough assessment and documentation is essential. Additionally, Intake Counselors must quickly identify urgent needs and coordinate with various departments to ensure clients receive timely and appropriate care. Managing a high volume of intakes while maintaining quality and confidentiality can also be demanding.
More about Intake Counselor jobs

What cities near Raleigh, NC are hiring for Intake Counselor jobs?

Cities near Raleigh, NC with the most Intake Counselor job openings:

Intake Counselor jobs near you
Infographic showing various Intake Counselor job openings in Raleigh, NC as of August 2026, with employment types broken down into 80% Full Time, 14% Part Time, and 6% Contract. Highlights an 91% In-person, 3% Hybrid, and 6% Remote job distribution, with an average salary of $44,454 per year, or $21.4 per hour.

Intake Coordinator- Full Time

Summit BHC

Raleigh, NC

$17.50 - $23.75/hr

Full-time

Posted 3 days ago

New

Job description

Intake Coordinator- Full Time | Raleigh Oaks Behavioral Health | Garner, North Carolina

About the Job:

Schedule: 4, 10-hour shifts working 10am-8pm + Rotating Weekends!
The Intake Coordinator serves as a single point of entry for in-patient admissions, managing daily patient intake operations that may include phone triage, addressing service requests, performing patient call backs and documenting all call activities. Responsibilities include scheduling, financial counseling, and insurance verification, at or outside the facility, depending on the needs of the patient or hospital. The Intake Coordinator responds to inquiries about hospital services and bed availability, conducts pre-registration, collects necessary data, verifies insurance eligibility, and coordinates with the insurance providers. Intake Coordinators are responsible for maintaining clear communication with patient referrals and families to ensure a smooth admissions process.

Roles and Responsibilities:

ESSENTIAL FUNCTIONS:

  • Conducts pre-admission screenings. Schedule assessments.
  • Provides additional coverage for the Call Center Team - e.g. answers phones, completes call center duties reviewing and accepting patients, verifies insurance, and assists with insurance pre-certifications during times of high volume.
  • Works closely with business office, nursing and clinical staff as well as external parties to ensure the timely admission of patients.
  • Refers inquiries to other agencies and community resources when not appropriate for facility assistance or admission.
  • Provides information and referral services for internal and external customers.
  • Presents clinical information to a member of the medical staff for approval of intake.
  • Provides crisis intervention services if needed.
  • Verifies insurance upon intake.
  • Maintains all the documentation involved with the admissions process.
  • Provides ongoing communications with referral sources concerning the status of patients referred into the program; promotes and provides education regarding available services.
  • Provides clerical support to admissions (to include but not limited to): collating admission folders as required, ensuring an adequate supply of pre-stuffed admission folders, auditing patient charts, and monitoring patients while in an internal waiting room.

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:

  • High school diploma or equivalent required. Bachelor's degree in social work, psychology, counseling, or other related field preferred.
  • One or more years' experience in healthcare admissions required. Preferably in the mental health or substance use disorder field.
  • Experience in patient assessment, referral, treatment planning and communication with external review organizations or comparable entities.
  • Knowledge of community resources.
  • Outstanding interpersonal and interviewing and assessment skills. Skill in telephone etiquette and paging procedures.

LICENSES/DESIGNATIONS/CERTIFICATIONS:

  • CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility requirements.

WORK LOCATION:

This position is onsite at the facility unless the facility identifies position in a remote call center.

SUPERVISORY REQUIREMENTS:

This position is an Individual Contributor.

Why Raleigh Oaks Behavioral Health?Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an EOE.

Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.

Summit BHC logo

About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

Social media

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