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Intake Counselor Jobs in Raleigh, NC (NOW HIRING)

Summit BHC

Intake Manager

Garner, NC · On-site

Intake Manager | Raleigh Oaks Behavioral Health | Garner, North Carolina About the Job: Schedule ... Registered Nurse (Associate's or Bachelor's in nursing) or Master's degree in a Counseling ...

True Team Medical

Intake Clinician

Raleigh, NC

As an Intake Clinician with Carolina Outreach, you will lead assessments, and collaborate closely ... Master's degree in Counseling, Social Work, or other human services field Licensure: Must hold a ...

Mindology

Mental Health Counselor

Raleigh, NC · On-site

Mental Health Counselor (Fully Licensed & Associate-Level) Job Summary: We are seeking ... Conduct intake assessments and develop individualized treatment plans. Maintain accurate and timely ...

Covenant Learning Solutions LLC

Career Counselor

Kittrell, NC · On-site

$33K - $43K/yr

Works with Academic Manager to identify and solve problems of academic concern. • Conducts intake interview for new enrollees within 48 hours of on-boarding. • Counselors will routinely monitor ...

Summit BHC

Intake RN- Full Time- Day Shift

Garner, NC · On-site

Schedule: 7am-7pm, Wednesday/Thursday/ Friday The Intake RN performs the daily operations of client intake and/or admissions, with may include screening, financial counseling, insurance verification ...

Veracity

Psychiatrist

Raleigh, NC

Provide continuity of care through intake, incarceration, and release. * Ensure compliance with NC ... Provide counseling on adherence to treatment and behavioral interventions. * Prescribe/manage ...

KidsPeace

ADMISSIONS SPECIALIST NC

Fuquay Varina, NC · On-site

$15.50 - $21.25/hr

Coordinate and perform all intake and admissions functions in order to access clients for new programs. Interview, counsel and meet with the client, family and referral source to answer questions ...

KidsPeace

ADMISSIONS SPECIALIST NC

Fuquay Varina, NC · On-site

$15.50 - $21.25/hr

Coordinate and perform all intake and admissions functions in order to access clients for new programs. Interview, counsel and meet with the client, family and referral source to answer questions ...

Dlapiper

Conflicts Analyst

Raleigh, NC · Hybrid

$34.09 - $53.18/hr

... Counsel in an effort to assist in bringing in new business to the firm. Location This position can ... Reviews new business intake forms and identifies conflicts in order to ensure accuracy, including ...

Dlapiper

Conflicts Analyst

Raleigh, NC · Hybrid

$34.09 - $53.18/hr

... Counsel in an effort to assist in bringing in new business to the firm. Location This position can ... Reviews new business intake forms and identifies conflicts in order to ensure accuracy, including ...

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Intake Counselor information

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How much do intake counselor jobs pay per hour?

As of Jun 7, 2026, the average hourly pay for intake counselor in Raleigh, NC is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $22.31 per hour, depending on experience, location, and employer.

What Is an Intake Counselor?

An intake counselor is responsible for taking information from a patient before they are admitted to see a physician for treatment. They work as a coordinator to ensure the orderly flow of patients into a medical facility. The main purpose of their job is to accurately identify the patients and gather enough information to determine an initial assessment of the patient's condition. The information is then used to make sure the patient is set up with the right medical staff to get them the care they need. Other duties include filing and securing paperwork as well as making sure it is filled out legibly. For a career as an intake counselor, qualifications include a bachelor’s degree, some volunteer experience, and strong interpersonal skills.

What does an Intake Counselor do?

An Intake Counselor is a mental health professional who conducts initial assessments with clients seeking counseling or other social services. Their main role is to gather information about the client’s needs, history, and current situation to determine the most appropriate support or treatment plan. Intake Counselors often serve as the first point of contact, helping clients understand available services and making referrals to therapists, support groups, or community resources as needed.

What are the key skills and qualifications needed to thrive as an Intake Counselor, and why are they important?

To thrive as an Intake Counselor, you need a background in psychology, social work, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and standardized assessment tools is typically required. Exceptional interpersonal skills, active listening, and cultural sensitivity help Intake Counselors build rapport and accurately assess client needs. These competencies are crucial for accurately evaluating clients, ensuring appropriate service referrals, and supporting positive client outcomes.

What are the typical challenges an Intake Counselor faces when assessing new clients?

Intake Counselors often encounter challenges such as gathering accurate information from clients who may be in distress or hesitant to share personal details. Balancing empathy with the need for thorough assessment and documentation is essential. Additionally, Intake Counselors must quickly identify urgent needs and coordinate with various departments to ensure clients receive timely and appropriate care. Managing a high volume of intakes while maintaining quality and confidentiality can also be demanding.
More about Intake Counselor jobs
What cities near Raleigh, NC are hiring for Intake Counselor jobs? Cities near Raleigh, NC with the most Intake Counselor job openings:
Intake Counselor jobs near you
Infographic showing various Intake Counselor job openings in Raleigh, NC as of May 2026, with employment types broken down into 1% As Needed, 71% Full Time, 22% Part Time, 3% Temporary, and 3% Contract. Highlights an 89% Physical, 2% Hybrid, and 9% Remote job distribution, with an average salary of $40,764 per year, or $19.6 per hour.
Intake Manager

Intake Manager

Summit BHC

Garner, NC • On-site

Full-time

Posted 7 days ago

Job description

Intake Manager | Raleigh Oaks Behavioral Health | Garner, North Carolina
About the Job:
Schedule: 12pm-8pm, with some weekend coverage
Must hold LCMHC, LCSW, or RN licensure.
The Intake Manager is responsible for assisting the Director in managing all the different aspects of the patient assessment, referral, and admission process. Responsibilities include intake screenings for incoming patients, providing clinical direction in psychiatric and chemical dependency assessment services including evaluation, crisis intervention and referrals, staff supervision, communicating with all other facility staff members to have a smooth admission outcome, developing and nurturing professional relationships with payers, physicians and other clinicians in acute care hospitals, community mental health centers and other organizations. Ensures appropriate and accurate billing information is available for all admissions.
Roles and Responsibilities:
ESSENTIAL FUNCTIONS:
  • Manages the intake, admissions, and prior authorization process for incoming patients. Provides clinical evaluations of prospective patients determining patients' appropriateness for the program and coordinates the psychiatric assessment process with the medical staff.
  • Manages a team of highly engaged members thru hiring, orienting, performance assessment and management, motivating, training, scheduling, and coaching to meet department goals and ensure effective and efficient department operation.
  • Continually assesses processes and workflows involved with pre-admission performance and maintains an intake continuous improvement plan for the department.
  • Monitors call volumes and service requests to ensure proper staffing during peak call times.
  • Establishes results-producing relationships with the referral community including physicians, social workers, state officials, and payers.
  • Educates team members and referral sources about company services as related to industry changes, specific clinical programs and capabilities, clinical outcomes, and appropriate patient referrals/admissions.
  • Ensures that appropriate and accurate billing information is available for all admissions and coordinates with Business Office and Utilization Management. Provides insurance verification training to staff.
  • Serves as liaisons between hospitals and facilities in the event of transfer. When appropriate, refers the patients to an alternate level of care based on their needs and wishes.
  • Ensures that all related admission documentation is complete and entered timely.
  • Serves as a link between Admissions and other departments to ensure the efficient transfer of information essential to operations. Works with Department Heads and Medical Staff to assure admissions services are effectively integrated into hospital operations.
  • Provides the patient, family members, referral sources, significant others with assessment and voluntary/involuntary admission information.
  • Provides additional coverage for the Admissions team - e.g. answers phones, processes admission requests, completes clinical screenings and Intake Assessments, verifies insurance, and assists with insurance pre-certifications during times of high volume

EDUCATION/EXPERIENCE/SKILL REQUIREMENTS:
  • Registered Nurse (Associate's or Bachelor's in nursing) or Master's degree in a Counseling, Behavioral Science, Social Work, or related field.
  • One or more years' healthcare admissions experience required. Behavioral health field preferred.
  • Working knowledge of psychiatric diagnosis, of the Addiction & Recovery field and experience in clinical interviewing, patient assessment, referral, treatment planning, communicating with external review organizations or comparable entities.

LICENSES/DESIGNATIONS/CERTIFICATIONS:
  • Licensure in related field preferred. In some states, licensure may be required.
  • CPR and de-escalation and restraint certification required (training available upon hire and offered by facility).
  • First aid may be required based on state or facility requirements.

SUPERVISORY REQUIREMENTS:
Two or more years proven supervisory/management experience required, preferably in Admissions.
#RNHP
Why Raleigh Oaks Behavioral Health?Raleigh Oaks Behavioral Health offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Raleigh Oaks Behavioral Health is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
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About Summit BHC

Sourced by ZipRecruiter

Summit BHC, based in Franklin, TN, USA, is a recognized leader in the field of addiction treatment and behavioral health care services. The company operates a nationwide network of treatment centers aimed at caring for individuals battling substance abuse and mental health disorders. Summit BHC was established with the mission to provide high-quality, addiction treatment and behavioral health services to those in need throughout the United States. With compassion, dignity, and respect as their core values, they endeavor to instill hope during the journey to recovery and beyond.

Industry

Health care and social assistance

Company size

501 - 1,000 Employees

Headquarters location

Franklin, TN, US

Year founded

2013

Social media

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