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Intake Counselor Jobs in Dallas, TX (NOW HIRING)

Nexus Recovery Center

Admissions Counselor

Dallas, TX · On-site

$50K/yr

The admission counselor is responsible for screening, triage, intake and following the admissions process. They assist in answering incoming calls, screen callers, and place them on the wait-list ...

Aldridge Pite LLP

Intake Processor

Plano, TX · On-site

$17 - $22.75/hr

Purpose Aldridge Pite LLP has an immediate need for a Bankruptcy Intake Processor. This position ... Employee Assistance Plan, offering free 24/7 counseling and consulting services to support ...

Serrato Corporation

Career Counselor

Mckinney, TX · On-site

$55K/yr

Provides individual and group counseling and crisis intervention to all students. Brief Description ... Conduct and document an intake assessment, including student history, during the first 24 hours of ...

Serrato Corp.

Career Counselor

Mckinney, TX · On-site

$36K - $46K/yr

Provides individual and group counseling and crisis intervention to all students. Brief Description ... Conduct and document an intake assessment, including student history, during the first 24 hours of ...

Serrato Corporation

Career Counselor

Mckinney, TX · On-site

$55K/yr

Provides individual and group counseling and crisis intervention to all students.Brief Description ... Conduct and document an intake assessment, including student history, during the first 24 hours of ...

Ogletree Deakins

Conflicts Counsel

Dallas, TX · On-site

$175K - $190K/yr

Create and update training materials for conflicts' role in the intake and lateral hire processes ... Counsels Conflicts and NBI Specialists on questions related to conflicts issues and parties in ...

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Intake Counselor information

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How much do intake counselor jobs pay per hour?

As of Aug 14, 2026, the average hourly pay for intake counselor in Dallas, TX is $21.75, according to ZipRecruiter salary data. Most workers in this role earn between $17.12 and $24.71 per hour, depending on experience, location, and employer.

What is an intake counselor?

An intake counselor is responsible for taking information from a patient before they are admitted to see a physician for treatment. They work as a coordinator to ensure the orderly flow of patients into a medical facility. The main purpose of their job is to accurately identify the patients and gather enough information to determine an initial assessment of the patient's condition. The information is then used to make sure the patient is set up with the right medical staff to get them the care they need. Other duties include filing and securing paperwork as well as making sure it is filled out legibly. For a career as an intake counselor, qualifications include a bachelor’s degree, some volunteer experience, and strong interpersonal skills.

What does an intake counselor do?

An Intake Counselor is a mental health professional who conducts initial assessments with clients seeking counseling or other social services. Their main role is to gather information about the client’s needs, history, and current situation to determine the most appropriate support or treatment plan. Intake Counselors often serve as the first point of contact, helping clients understand available services and making referrals to therapists, support groups, or community resources as needed.

What are the key skills and qualifications needed to thrive as an intake counselor, and why are they important?

To thrive as an Intake Counselor, you need a background in psychology, social work, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and standardized assessment tools is typically required. Exceptional interpersonal skills, active listening, and cultural sensitivity help Intake Counselors build rapport and accurately assess client needs. These competencies are crucial for accurately evaluating clients, ensuring appropriate service referrals, and supporting positive client outcomes.

What are the typical challenges an intake counselor faces when assessing new clients?

Intake Counselors often encounter challenges such as gathering accurate information from clients who may be in distress or hesitant to share personal details. Balancing empathy with the need for thorough assessment and documentation is essential. Additionally, Intake Counselors must quickly identify urgent needs and coordinate with various departments to ensure clients receive timely and appropriate care. Managing a high volume of intakes while maintaining quality and confidentiality can also be demanding.
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What cities near Dallas, TX are hiring for Intake Counselor jobs?

Cities near Dallas, TX with the most Intake Counselor job openings:

Intake Counselor jobs near you
Infographic showing various Intake Counselor job openings in Dallas, TX as of August 2026, with employment types broken down into 2% As Needed, 83% Full Time, 12% Part Time, 1% Temporary, and 2% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $45,239 per year, or $21.7 per hour.

PAS Intake Specialist, Radiation Oncology

UT Southwestern Medical Center

Dallas, TX • On-site

$17.50 - $23.50/hr

Full-time

Re-posted 29 days ago

UT Southwestern rating

7.9

Company rating: 7.9 out of 10

Based on 152 frontline employees who took The Breakroom Quiz

108th of 887 rated healthcare providers

Job description

Job Summary
This is a PAS Intake Specialist in our Radiation Oncology department. The ideal applicant will have excellent customer service attitude, ability to multitask in a clinic setting. Ability to handle patient scheduling; our clinic treats patients referred from Parkland, so coordination with Parkland services will be critical.
Experience and Education
High school and three (3) to four (4) years of hospital admitting/ scheduling experience or equivalent.
Job Duties
  • Schedules patient care procedures accurately (procedure, exam, area or physician referral, location, time of procedure); balances exams with patient/customer time request and provider availability.
  • Interviews patient and/or physician's office to obtain medical history and patient demographic information and documents in EPIC and Siemens systems. Coordinates with physician's office and/or ancillary department regarding additional information needed to obtain pre-certification and insurance benefits. Maintains department productivity standards.
  • Pre-registers patient cases by entering complete and accurate information in Siemens system prior to patient's arrival. Identifies and verifies all essential information pertaining to intake, insurance verification/eligibility, and precertification on all applicable patient accounts. Revises information in computer systems as needed. Documents pertinent information and efforts in computer system based upon department documentation standards. Maintains department productivity standards.
    Reschedules exams at patients\' or departments' requests.
  • Initiates confirmation call back to patient to include: appointment reminder, location, time, prep instructions, and financial responsibility.
  • Ensures all exams are scheduled with proper clinical indicators and coding nomenclature.
  • Counsels offices and/or patients when an out of network situation becomes apparent or other potential payor technicalities arise. Coordinates with Financial Counselor to identify funding source and additional information needed to secure accurate third-party billing and/or patient financial responsibility.
  • Coordinates as needed with other departments/ancillary areas for special needs or resources.
  • Demonstrates ongoing competency skills including age-specific competencies, above level problem solving skills and decision- making abilities.
  • Performs other duties as assigned.

*Other Duties: Performs other duties as assigned.
UT Southwestern Medical Center is committed to an educational and working environment that provides equal opportunity to all members of the University community. As an equal opportunity employer, UT Southwestern prohibits unlawful discrimination, including discrimination on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity, gender expression, age, disability, genetic information, citizenship status, or veteran status. To learn more, please visit: https://jobs.utsouthwestern.edu/why-work-here/diversity-inclusion/

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