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Intake Case Manager Jobs in Lithonia, GA (NOW HIRING)

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

Nick Schnyder Law Firm LLC

Intake Specialist

Lawrenceville, GA · On-site

$16.25 - $21.75/hr

This position is responsible for evaluating case viability, gathering essential information, and ensuring a seamless transition to the Case Management team. The Intake Specialist serves as a key ...

Michael M Day Law Firm LLC

Case Manager

Decatur, GA · On-site

$19.50 - $25.25/hr

Are able to successfully pass a criminal and background record check How You'll Make a Difference Our Case Management team is responsible for guiding personal injury case files from intake through ...

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

MedCura Health

Case Manager

Stone Mountain, GA

$18 - $23.25/hr

Overview The Case Manager plays a vital role in supporting patients across multiple specialties by ... Conduct patient intake and clinical triage, assessing presenting concerns, and promptly consulting ...

MedCura Health

Case Manager

Stone Mountain, GA · On-site

$18 - $23.25/hr

The Case Manager plays a vital role in supporting patients across multiple specialties by ... Conduct patient intake and clinical triage, assessing presenting concerns, and promptly consulting ...

MedCura Health

Case Manager

Stone Mountain, GA · On-site

$18 - $23.25/hr

Overview The Case Manager plays a vital role in supporting patients across multiple specialties by ... Conduct patient intake and clinical triage, assessing presenting concerns, and promptly consulting ...

Morgan & Morgan, P.A.

Case Manager

Atlanta, GA · On-site

$19.25 - $24.75/hr

Manage case files from intake to closing under the direction of an attorney * Performs other related duties as assigned to meet the needs of the business Qualification * Bachelor's degree (preferred)

New American Pathways

Intensive Case Manager

Atlanta, GA · On-site

$19.51 - $22.40/hr

Intensive Case Manager Department: Health and Wellbeing Schedule: Monday - Friday, 9:00 AM to 5:00 ... Conducts intake, orientation, and needs assessment with each client and develop individualized self ...

AIDS Healthcare Foundation

Housing Case Manager

Atlanta, GA · On-site

$20 - $24/hr

... and intake for eligible members • Collaboratively develop and implement Individualized Service ... Case Management, and policies (Grievance, HIPPA, Member'sRights and Responsibilities) and other ...

844Spartan Law

Intake Specialist

Sandy Springs, GA · On-site

$50K - $60K/yr

Accurately enter client and case information into the firm's case management system. * Ensure all intake information is complete, accurate, and compliant with firm standards. Client Support ...

Step Up on Second, Inc

RHI Case Manager

Atlanta, GA · On-site

The Case Manager (CM) will provide engagement and housing stability support services as a Rapid ... Services include: conduct intake and assessment of barriers, service plan development, linkages and ...

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Intake Case Manager information

See Lithonia, GA salary details

$13

$23

$34

How much do intake case manager jobs pay per hour?

As of Aug 20, 2026, the average hourly pay for intake case manager in Lithonia, GA is $23.03, according to ZipRecruiter salary data. Most workers in this role earn between $17.36 and $28.32 per hour, depending on experience, location, and employer.

What is an intake case manager?

Intake Case Managers are professionals who assess and evaluate new clients or patients to determine their needs and eligibility for services. They are typically the first point of contact in settings such as healthcare, social services, or mental health organizations. Intake Case Managers gather detailed information, complete necessary paperwork, and coordinate initial referrals or support services to ensure individuals receive appropriate care. Their role is essential for connecting clients with the resources and programs that best fit their situation.

What skills and qualifications are needed to be an intake case manager?

To thrive as an Intake Case Manager, you need a background in social work, counseling, or a related field, often supported by a relevant degree or certification. Familiarity with case management software, electronic health records, and documentation systems is typically required. Strong interpersonal skills, active listening, and the ability to multitask help Intake Case Managers build rapport and efficiently assess client needs. These skills ensure accurate initial assessments and connect clients to appropriate services, which is critical for effective case management.

What challenges do intake case managers face when handling multiple client cases?

Intake Case Managers often manage a high volume of cases at once, which can make prioritization and time management challenging. Balancing urgent client needs, thorough documentation, and communication with various service providers requires strong organizational skills. Additionally, Intake Case Managers must remain empathetic while maintaining professional boundaries, and navigate complex eligibility criteria for services. Success in this role often depends on effective multitasking, adaptability, and collaboration with interdisciplinary teams.

What is the difference between Intake Case Manager vs Social Worker?

AspectIntake Case ManagerSocial Worker
CredentialsTypically requires a high school diploma or associate degree; some roles prefer a bachelor's in social work or related fieldRequires a bachelor's or master's degree in social work (BSW or MSW) and licensure in many states
Work EnvironmentOften works in healthcare, insurance, or community organizations, focusing on initial client assessmentsWorks in hospitals, clinics, or social service agencies, providing ongoing client support and intervention
Job FocusInitial intake, eligibility assessment, and referral coordinationClient counseling, case management, and long-term support

While both roles involve client interaction and assessment, Intake Case Managers primarily handle initial screenings and referrals, whereas Social Workers provide ongoing support and intervention. Understanding these differences helps in choosing the right career path or job search focus.

What job categories do people searching Intake Case Manager jobs in Lithonia, GA look for?

The top searched job categories for Intake Case Manager jobs in Lithonia, GA are:

What cities near Lithonia, GA are hiring for Intake Case Manager jobs?

Cities near Lithonia, GA with the most Intake Case Manager job openings:

Intake Case Manager jobs near you
Infographic showing various Intake Case Manager job openings in Lithonia, GA as of August 2026, with employment types broken down into 1% As Needed, 82% Full Time, 16% Part Time, and 1% Contract. Highlights an 93% Physical, 2% Hybrid, and 5% Remote job distribution, with an average salary of $47,906 per year, or $23 per hour.

Crisis Intake Case Manager - Days

DeKalb Community Service Board

Decatur, GA • On-site

Other

Re-posted 10 days ago

Job description

About Claratel Behavioral Health
Claratel Behavioral Health is an innovative, community-based behavioral health and developmental disabilities services organization offering a full range of mental health, developmental disabilities, and substance use disorder services to underserved individuals. As a public, not-for-profit organization, Claratel Behavioral Health operates in more than 20 locations in DeKalb County, Georgia, with a diverse workforce of more than 400 direct-care and support staff.
If you are passionate about driving change in behavioral health and developmental services and are eager to work in an environment that values innovation and inclusivity, Claratel Behavioral Health is the place for you. Here, your work is impactful, your growth is prioritized, and your well-being is supported. Together, we can forge pathways to a healthier future for all.
Claratel Behavioral Health (formerly known as DeKalb Community Service Board) is an innovative, community-based behavioral health and developmental disabilities services organization located in metropolitan Atlanta, Georgia, offering a full range of mental health services, developmental disabilities programs and substance abuse treatment to more than 11,000 citizens annually who are uninsured and underinsured.
As a public, not-for-profit organization, Claratel BH operates in DeKalb County with a diverse workforce of more than 500 direct-care and support staff and more than 20 locations across the county. Our staff of physicians, nurses, clinicians and support personnel are dedicated to helping our clients and their families recover from these debilitating disabilities and resume productive lives. We strive to provide the highest quality, evidence-based services in the least restrictive settings, and we envision a community in which disabilities no longer limit potential. Claratel BH is accredited by the Commission on Accreditation of Rehabilitation Facilities (CARF).
The DeKalb Regional Crisis Center provides crisis intervention and stabilization services for adults. The Center offers three levels of care starting with the Crisis Services Center unit that receives walk-ins, transfers from emergency rooms, and involuntary referrals for evaluation.
If further observation is needed, individuals are monitored in the Temporary Observation Unit for 12-24 hours. Individuals needing a longer period of stabilization or substance withdrawal management (usually 5-7 days) are admitted to the Crisis Stabilization Unit where ongoing care includes crisis counseling, medication, and assistance with discharge planning.
Program Overview
The DeKalb Regional Crisis Center (DRCC) provides crisis intervention and stabilization services for adults across three levels of care:
  • Psychiatric Emergency Services (PES): Rapid intake, triage, and evaluation of walk-ins, law enforcement drop-offs, ER transfers, and involuntary referrals.
  • Temporary Observation (Temp Observations): 12-24 hours of monitoring and evaluation for clients needing extended stabilization.
  • Crisis Stabilization Unit (CSU): 5-7-day admissions for psychiatric stabilization and/or withdrawal management, with crisis counseling, medication, and discharge planning.

Position Summary
The Case Manager (Paraprofessional) provides direct client support across both PES and CSU. This role includes intake/triage responsibilities in PES and treatment, support, and discharge coordination in CSU, ensuring continuity of care from admission through transition. Case Managers work closely with multidisciplinary teams to assess psychosocial needs, coordinate services, facilitate groups, and link clients to appropriate community resources. All responsibilities are carried out using trauma-informed, recovery-oriented, and client-centered approaches, and coordinated with staff in both PES and CSU.
Key Responsibilities
Intake & Triage (PES)
  • Greet and engage clients presenting to PES, including walk-ins, law enforcement drop-offs, and emergency referrals.
  • Collect demographic, psychosocial, and insurance information at intake.
  • Obtain and record vital signs; screen for immediate safety risks and medical/psychiatric needs.
  • Support clinicians and nurses in determining acuity and appropriate level of care.
  • Ensure personal belongings are secured and conduct safety checks in accordance with PES policy.
  • Assist with completion of involuntary admission paperwork (1013/1014/1021) as directed.

Ongoing Support & Monitoring (CSU & PES)
  • Conduct daily assessments of client needs, barriers, and psychosocial stressors.
  • Review and update Individual Treatment Plans to reflect client progress and treatment team goals.
  • Provide 1:1 support, behavioral coaching, and crisis de-escalation as needed.
  • Observe, document, and report changes in client status to clinical staff.

Treatment & Group Facilitation (CSU)
  • Facilitate psychoeducational, skills-based, and recovery-oriented groups.
  • Document attendance, participation, and therapeutic response in accordance with policy.
  • Support clients in developing WRAP (Wellness Recovery Action Plans) and SNAP (Safety Needs and Action Plans).
  • Provide education on coping strategies, self-care, and available community resources.

Discharge Planning & Care Coordination (CSU)
  • Assist clients in securing short- and long-term placements (e.g., shelters, group homes, inpatient facilities).
  • Coordinate follow-up appointments with psychiatric, medical, or substance use providers.
  • Arrange transportation for clients who cannot arrange their own.
  • Conduct family meetings to support discharge planning when appropriate.
  • Complete discharge documentation and ensure all authorizations and referrals are submitted timely.

Administration & Compliance
  • Enter accurate service authorizations, reauthorizations, and concurrent requests into the EHR.
  • Maintain timely, accurate, and detailed documentation of all client interactions.
  • Attend daily treatment team meetings and shift reports, contributing case management updates.
  • Complete incident reports as necessary, ensuring accurate and timely submission.
  • Maintain certifications in CPR, First Aid, CPI Training, and MindSet Training.

Qualifications
Skills, Competencies, and Licensure Requirements
  • Proficiency in electronic documentation and computer systems.
  • Ability to take and record vital signs.
  • Must maintain a valid 3-year Motor Vehicle Report for agency vehicle use.
  • Strong de-escalation and behavioral management skills.
  • Excellent communication, interpersonal, and conflict resolution skills.

Working Conditions
  • Work occurs in a high-acuity, crisis stabilization environment (PES and CSU).
  • Flexible scheduling required, including evenings, weekends, holidays, or extended hours.
  • Physical and psychological capacity to participate in crisis response when necessary.

Personal Attributes
  • Highly organized, adaptable, and client-focused.
  • Compassionate and effective in fast-paced, high-stress environments.
  • Strong writing, documentation, and advocacy skills.

Minimum Qualifications
  • Bachelor's degree in Social Work, Psychology, Human Services, or a related field.

Preferred Qualifications
  • One (1) year of experience in behavioral health, substance use disorder treatment, or crisis stabilization preferred.
  • Prior experience in triage, intake, or case management in a psychiatric setting is strongly preferred.
  • Master's degree in Social Work (MSW) or Counseling

For more information visit www.claratel.org/careers
Claratel Behavioral Health is an equal opportunity employer regarding disability under VEVRRA and ADA
Pre-employment drug screening and successful completion of a criminal history background check is required.
Claratel Behavioral Health participates in E-Verify (Company ID: 226305)
Claratel Behavioral Health is an Equal Opportunity Employer. Candidates who may require an accommodation under the Americans with Disabilities Act or similar law to perform the essential functions of this job are encouraged to contact Human Resources at hrhelp@claratel.org.

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