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Insurance Virtual Assistant Jobs in Massachusetts

Solidity Insurance Group

Be Seen First

Executive Assistant (Part-Time to Full-Time)

Chelmsford, MA · On-site

$20 - $30/hr

Our growing insurance agency is looking for an ambitious, organized, and adaptable team member who ... virtual assistant to help manage social media initiatives and content schedules · Assisting with ...

Dental Care Alliance

Dental Hygienist

Greenfield, MA · On-site

$35.25 - $46.25/hr

Comprehensive medical, dental, and vision coverage, plus life and disability insurance * Virtual ... Educate patients on proper oral hygiene and preventative care * Assist dentists with exams and ...

Dental Care Alliance

Dental Hygienist

Greenfield, MA

$35.25 - $46.25/hr

Comprehensive medical, dental, and vision coverage, plus life and disability insurance * Virtual ... Educate patients on proper oral hygiene and preventative care * Assist dentists with exams and ...

Dental Care Alliance

Dental Hygienist

Greenfield, MA

$35.25 - $46.25/hr

Comprehensive medical, dental, and vision coverage, plus life and disability insurance * Virtual ... Educate patients on proper oral hygiene and preventative care * Assist dentists with exams and ...

Dental Care Alliance

Dental Hygienist

Greenfield, MA

$35.25 - $46.25/hr

Comprehensive medical, dental, and vision coverage, plus life and disability insurance * Virtual ... Educate patients on proper oral hygiene and preventative care * Assist dentists with exams and ...

HMG Careers

Remote Insurance Agent

Lowell, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Insurance Agent

Worcester, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Insurance Agent

Springfield, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Life Insurance Agent

Worcester, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

HMG Careers

Remote Life Insurance Agent

Lowell, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... schedule virtual meetings with clients * Present benefit programs and assist clients with ...

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All JobsInsurance JobsInsurance Virtual Assistant JobsInsurance Virtual Assistant Jobs in Massachusetts

Insurance Virtual Assistant information

How much do virtual insurance agents make?

Virtual insurance agents typically earn between $30,000 and $60,000 annually, with experienced agents or those working independently potentially earning higher commissions. Compensation often includes a combination of base pay, commissions, and bonuses, and success depends on sales skills and client base growth.

Can you be a VA with no experience?

Yes, an Insurance Virtual Assistant can often start with little to no prior experience, as many employers provide training on insurance policies, software tools, and customer service skills. Basic computer proficiency, strong communication, and a willingness to learn are typically sufficient to begin in this role.

What are Insurance Virtual Assistants?

Insurance Virtual Assistants are remote professionals who support insurance agencies or agents with administrative, customer service, and clerical tasks. Their duties can include managing emails, scheduling appointments, handling data entry, assisting with claims processing, and maintaining client records. By taking over routine tasks, they help insurance professionals focus on sales and client relations, boosting efficiency and productivity. Many insurance companies hire virtual assistants to provide flexible, cost-effective support without needing in-office staff.

What are the key skills and qualifications needed to thrive as an Insurance Virtual Assistant, and why are they important?

To thrive as an Insurance Virtual Assistant, you need a solid understanding of insurance processes, strong organizational skills, and prior administrative or customer service experience. Familiarity with CRM software, insurance management platforms, and office productivity tools is typically required. Excellent communication, attention to detail, and the ability to multitask remotely are standout soft skills. These competencies ensure efficient client support, accurate documentation, and smooth workflow management in a virtual insurance environment.

What is the difference between Insurance Virtual Assistant vs Insurance Customer Service Representative?

AspectInsurance Virtual AssistantInsurance Customer Service Representative
CredentialsBasic administrative skills, familiarity with insurance terminologyCustomer service skills, insurance knowledge, sometimes licensing
Work EnvironmentRemote, freelance or contract basisOffice or call center, in-person or remote
Employer & Industry UsageInsurance agencies, brokers, online platformsInsurance companies, agencies, customer support centers
Common Search & Comparison IntentAdministrative support, virtual assistance rolesCustomer support, claims handling, policy inquiries

While both roles support the insurance industry, an Insurance Virtual Assistant primarily handles administrative tasks remotely, whereas an Insurance Customer Service Representative interacts directly with clients, often in a call center or office setting. The virtual assistant role offers flexibility and focuses on administrative efficiency, while the customer service role emphasizes direct client communication and support.

Can you make 10k a month as a virtual assistant?

An insurance virtual assistant can potentially earn $10,000 a month, but it depends on factors such as experience, specialization, client base, and hours worked. High earnings typically require advanced skills, efficient time management, and working with multiple clients or high-paying insurance companies. Most virtual assistants earn less than this amount, but top earners in specialized niches can reach or exceed it.

What are the main responsibilities of an Insurance Virtual Assistant on a typical workday?

An Insurance Virtual Assistant typically manages tasks such as responding to client inquiries, processing insurance applications, scheduling appointments, preparing policy documents, and maintaining client records. They often support insurance agents or brokers by handling administrative duties, following up on leads, and ensuring all paperwork is accurate and compliant. Collaboration is mostly remote, so strong communication skills and the ability to work independently are essential. Additionally, adapting to various software platforms used in the insurance industry is a common part of the role.

What insurance do I need as a virtual assistant?

As a virtual assistant, you typically need general liability insurance to protect against client claims and professional liability insurance if providing specialized services. Workers' compensation insurance is usually not required unless you have employees, and health insurance is optional but recommended for personal coverage. Having appropriate insurance helps manage risks associated with client work and enhances professionalism.
What are popular job titles related to Insurance Virtual Assistant jobs in Massachusetts? For Insurance Virtual Assistant jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Insurance Virtual Assistant jobs in Massachusetts look for? The top searched job categories for Insurance Virtual Assistant jobs in Massachusetts are:
What cities in Massachusetts are hiring for Insurance Virtual Assistant jobs? Cities in Massachusetts with the most Insurance Virtual Assistant job openings:
Insurance Virtual Assistant jobs near you
Infographic showing various Insurance Virtual Assistant job openings in Massachusetts as of July 2026, with employment types broken down into 72% Full Time, and 28% Part Time. Highlights an 42% In-person, and 58% Remote job distribution.

Executive Assistant (Part-Time to Full-Time)

Solidity Insurance Group

Chelmsford, MA • On-site

$20 - $30/hr

Part-time

Re-posted 10 days ago

Job description

In-Office Position | Chelmsford, MA

Are you someone who thrives in a fast-paced environment where no two days look the same?

Our growing insurance agency is looking for an ambitious, organized, and adaptable team member who wants more than just a job—we’re looking for someone who wants to grow into a long-term career and become a key part of our leadership team.

This position will begin as a part-time, in-office role (approximately 24 hours per week across 3 days) with a clear path toward a full-time position as both the company and your responsibilities continue to grow.

What You’ll Be Doing

Every day will be different, but responsibilities may include:

· Recruiting and sourcing potential agents and team members

· Supporting agent onboarding and training processes

· Assisting with agent contracting and administrative support

· Providing ongoing support to our agents and leadership team

· Helping coordinate office operations and projects

· Working alongside our virtual assistant to help manage social media initiatives and content schedules

· Assisting with events, meetings, trainings, and special projects

· Helping improve systems and processes as our company continues to grow

Who We’re Looking For

This position is ideal for someone who:

Loves variety and enjoys wearing multiple hats

Learns quickly and adapts well to change

Is highly organized and self-motivated

Takes ownership and doesn’t need constant supervision

Communicates openly, honestly, and professionally

Enjoys helping people and being part of a team

Wants a career with long-term growth potential

Is comfortable working in a fast-paced, entrepreneurial environment

Is excited to grow as the company grows

Is solution-oriented and willing to figure things out

Works well independently and collaboratively

What Success Looks Like

Our goal is for this individual to become the owner of their position—not simply complete tasks.

We are looking for someone who wants to continually improve systems, contribute ideas, help drive growth, and become an integral part of our company’s future.

Qualifications

· Bachelor’s degree preferred (recent graduates encouraged to apply)

· Strong communication and organizational skills

· Ability to multitask and prioritize effectively

· Comfortable learning new technology and systems

· Professional, positive, and growth-oriented mindset

· Previous administrative, recruiting, customer service, operations, or marketing experience is a plus but not required

  • Basic familiarity with GoHighLevel (GHL) is preferred
  • Experience with CRM systems, social media scheduling tools, and project management platforms is a plus

What We Offer

· Clear growth path from part-time to full-time

· Opportunity for increased compensation as responsibilities expand

· Direct mentorship and training

· Collaborative and supportive team environment

· Ability to make a meaningful impact in a growing company

· A position that will evolve as you develop professionally

If you’re looking for a career where you can learn, grow, contribute, and build something meaningful alongside a growing company, we’d love to hear from you.

Bonus Points If You Have Experience With:

· GoHighLevel (GHL)

· Social media content scheduling

· Recruiting or talent acquisition

· Customer relationship management (CRM) systems

· Project coordination or operations support

· Insurance, financial services, or sales organizations