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Insurance Verification Associate Jobs in Maryland

$15.50 - $19.75/hr

Completes patient registration, insurance verification, collection of patient insurance co-payments ... associates of patient arrival. 4. Answers multi line phone system, screens calls for office ...

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Verify insurance and support billing processes * Maintain and handle medical records with ... Associates is a leading private multispecialty clinic. Our mission is to provide high quality ...

This role is central to patient access, scheduling, and the accurate verification of insurance ... Required Qualifications * High school diploma or equivalent (Associate's degree preferred)

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Insurance Verification Associate information

What does an insurance verification associate do?

An Insurance Verification Associate is responsible for confirming a patient's insurance coverage and benefits before medical services are provided. Their tasks include contacting insurance companies, verifying policy details, determining coverage limits, and ensuring that procedures are authorized. This role helps prevent billing issues and ensures that patients and providers understand what costs will be covered. Insurance Verification Associates play a crucial part in the healthcare revenue cycle by reducing claim denials and improving the patient experience.

What are some common challenges faced by insurance verification associates, and how can they be overcome?

Insurance Verification Associates often encounter challenges such as navigating complex insurance policies, handling discrepancies in patient information, and managing high call volumes with insurance companies. To overcome these, associates should develop strong attention to detail, effective communication skills, and proficiency with insurance databases and electronic health record systems. Staying organized and keeping up-to-date with insurance policy changes also helps ensure accurate and timely verification, which ultimately supports smooth patient billing and care processes.

What are the key skills and qualifications needed to thrive as an insurance verification associate, and why are they important?

To thrive as an Insurance Verification Associate, you need strong attention to detail, knowledge of insurance policies and procedures, and typically a high school diploma or equivalent. Familiarity with insurance verification software, electronic health records (EHR) systems, and claims management tools is highly valuable. Excellent communication, problem-solving skills, and the ability to handle confidential information with discretion set top performers apart. These skills ensure accurate processing of patient insurance information, minimize billing errors, and support timely reimbursement for healthcare services.

What is the difference between Insurance Verification Associate vs Medical Billing Specialist?

AspectInsurance Verification AssociateMedical Billing Specialist
Primary RoleVerify patient insurance coverage and benefits before servicesProcess and submit medical claims for reimbursement
CredentialsHigh school diploma or equivalent; certifications like Certified Medical Administrative Assistant (CMAA) are commonHigh school diploma; certifications like Certified Professional Biller (CPB) are common
Work EnvironmentHealthcare offices, hospitals, clinicsMedical offices, billing companies, healthcare facilities
Industry UsageUsed across healthcare providers to ensure insurance coverageUsed to handle claims processing and reimbursement

The Insurance Verification Associate focuses on confirming patient insurance details to ensure coverage before treatment, while the Medical Billing Specialist handles the claims process for reimbursement. Both roles require similar certifications and work in healthcare settings, but their core responsibilities differ in the patient verification versus billing process.

What are the most commonly searched types of Insurance Verification jobs in Maryland?

The most popular types of Insurance Verification jobs in Maryland are:

What are popular job titles related to Insurance Verification Associate jobs in Maryland?

For Insurance Verification Associate jobs in Maryland, the most frequently searched job titles are:

What job categories do people searching Insurance Verification Associate jobs in Maryland look for?

The top searched job categories for Insurance Verification Associate jobs in Maryland are:

What cities in Maryland are hiring for Insurance Verification Associate jobs?

Cities in Maryland with the most Insurance Verification Associate job openings:

Infographic showing various Insurance Verification Associate job openings in Maryland as of June 2026, with employment types broken down into 87% Full Time, and 13% Part Time. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Front Desk Supervisor (Chesapeake Specialty Care)

University of Maryland Faculty Physicians, Inc.

Annapolis, MD • On-site

$22.93 - $34.38/hr

Full-time

This job post has expired today. Applications are no longer accepted.


Job description

The Front Desk Supervisor is responsible for overseeing the daily operations of the front desk and reception team. This position ensures exceptional customer service, efficient patient flow, accurate scheduling, insurance verification, staff training, and compliance with practice policies and procedures. The Front Desk Supervisor serves as a resource for reception staff, assists with escalated patient concerns, and works closely with clinical and administrative leadership to support efficient practice operations.
Essential Functions
• Monitor appointment scheduling accuracy and provider template utilization.
• Assist with onboarding and training of new reception employees.
• Conduct performance coaching and assist with employee evaluations.
• Handle escalated patient concerns and customer service issues professionally.
• Ensure accurate collection of copayments, deductibles, and outstanding balances.
Education and/or experience
High school diploma or GED required; Associate degree preferred.
• Minimum three (3) years of medical office, reception, customer service, or healthcare
experience required.
• Minimum one (1) year of supervisory or leadership experience preferred.
• Experience with appointment scheduling, registration, insurance verification, and
patient check-in/check-out processes required.
• Knowledge of medical terminology and insurance verification processes preferred.
• Proficiency in Microsoft Office and electronic medical record (EMR) systems.
• Strong verbal and written communication skills.
• Excellent customer service and interpersonal skills.
• Strong organizational skills with attention to detail.
• Ability to maintain confidentiality and comply with HIPAA requirements.
• Ability to work effectively in a fast-paced, multi-provider healthcare environment.
Total Rewards
The referenced base salary range represents the low and high end of Chesapeake Specialty Care salary range for this position. Some candidates will not be eligible for the upper end of the salary range. Exact salary will ultimately depend on multiple factors, which may include the successful candidate's geographic location, skills, work experience, market conditions, internal equity, responsibility factor and span of control, education/training and other qualifications.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

University of Maryland Faculty Physicians logo

About University of Maryland Faculty Physicians

Sourced by ZipRecruiter

University of Maryland Faculty Physicians, Inc. is made up of more than 1,000 faculty members from the University of Maryland School of Medicine. Our providers conduct cutting-edge research and clinical trials, and offer care in more than 40 medical specialties. With offices located all across Maryland, as well as access to services from one of the nation's leading academic medical centers, patients can receive the highest-quality care and latest treatment options available, right in their neighborhood.

Industry

Health care and social assistance

Company size

1,001 - 5,000 Employees

Headquarters location

Baltimore, MD, US

Year founded

1983

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