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Insurance Underwriter Assistant information

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How much do insurance underwriter assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for insurance underwriter assistant in Delaware is $22.77, according to ZipRecruiter salary data. Most workers in this role earn between $18.75 and $25.72 per hour, depending on experience, location, and employer.

What does an insurance underwriter assistant do?

An Insurance Underwriter Assistant supports underwriters by gathering and reviewing client information, preparing documents, and helping evaluate insurance applications. They assist in assessing risks, managing correspondence, and maintaining records. Their role ensures the underwriting process runs smoothly, allowing underwriters to focus on complex risk assessments and decision-making. Underwriter assistants often communicate with agents, clients, and other departments to facilitate the insurance approval process.

What are the key skills and qualifications needed to thrive as an insurance underwriter assistant?

To thrive as an Insurance Underwriter Assistant, you need strong analytical skills, attention to detail, and a foundational understanding of insurance principles, often supported by a relevant associate's or bachelor's degree. Familiarity with underwriting software, CRM systems, and Microsoft Office Suite is typically required. Excellent organizational skills, clear communication, and the ability to multitask efficiently are standout soft skills in this role. These skills and qualities are essential for accurately supporting underwriters, ensuring timely processing of applications, and maintaining effective client and team interactions.

What are some common challenges faced by insurance underwriter assistants in managing workflow and deadlines?

Insurance Underwriter Assistants often juggle multiple tasks including reviewing applications, gathering documentation, and coordinating with underwriters and agents. One common challenge is managing tight deadlines while ensuring accuracy in data entry and compliance with underwriting guidelines. Effective prioritization and strong organizational skills are essential to keep up with the fast-paced environment. Regular communication with team members can also help address issues promptly and ensure smooth workflow.

What is the difference between Insurance Underwriter Assistant vs Insurance Underwriter?

AspectInsurance Underwriter AssistantInsurance Underwriter
CredentialsHigh school diploma or equivalent; some roles may require insurance licensing or certificationsBachelor's degree in finance, business, or related field; professional certifications like CPCU or CIC often preferred
Work EnvironmentOffice setting, supporting underwriters with administrative and data entry tasksOffice environment, analyzing insurance applications, assessing risk, and making coverage decisions
Job ResponsibilitiesAssisting underwriters with document preparation, data entry, and basic researchEvaluating applications, determining policy terms, and approving or rejecting coverage

In summary, an Insurance Underwriter Assistant primarily supports underwriters with administrative tasks and basic research, while an Insurance Underwriter actively assesses risks and makes coverage decisions. The roles differ mainly in responsibility level and required qualifications, but both work closely within the insurance underwriting process.

Is an insurance underwriter assistant a good job?

An insurance underwriter assistant role involves supporting underwriters by reviewing applications, gathering information, and preparing documentation. It can be a good entry-level position for those interested in insurance, offering exposure to underwriting processes and opportunities for career advancement in the insurance industry.

What are the most commonly searched types of Insurance Underwriter jobs in Delaware?

The most popular types of Insurance Underwriter jobs in Delaware are:

What cities in Delaware are hiring for Insurance Underwriter Assistant jobs?

Cities in Delaware with the most Insurance Underwriter Assistant job openings:

Insurance Underwriter Assistant jobs near you
Infographic showing various Insurance Underwriter Assistant job openings in Delaware as of August 2026, with employment types broken down into 1% As Needed, 74% Full Time, 20% Part Time, and 5% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $47,365 per year, or $22.8 per hour.

Account Manager - Commercial Insurance (Construction/Contractors)

Insurance Office of America

Newark, DE

Full-time

Medical, Retirement

Re-posted 17 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 315 rated insurance

Job description

Description

Job Description:

Commercial Insurance Account Manager 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role:

We are seeking insurance professionals with 5 to 10+ years of commercial insurance experience and an active P&C license, for current and future opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Manager, Senior Account Manager and Senior Account Executive opportunities.

The Commercial Lines Account Management team is responsible for managing and retaining client relationships, supporting new business opportunities, delivering exceptional service, and ensuring operational excellence across an assigned book of business. As team members advance through the career framework, responsibilities expand from account servicing and renewal management to technical leadership, strategic client consulting, business development, and team oversight.

Book Focus: Construction, Contractors

Account Manager Primary Purpose

Manage an assigned book of business by providing day-to-day client service, supporting account retention efforts, coordinating policy administration activities, and ensuring accurate and timely execution of service deliverables.

Key ResponsibilitiesClient Service & Account Administration
  • Respond to client service requests and inquiries.
  • Process policy changes, endorsements, billing requests, and claims support.
  • Conduct coverage analysis and assist clients with policy-related questions.
  • Maintain positive client relationships through responsive service.
Renewal & Retention Management
  • Manage policy expirations and renewal timelines.
  • Gather underwriting information and prepare renewal submissions.
  • Support renewal marketing efforts and proposal development.
  • Assist with account retention initiatives.
Operational Excellence
  • Maintain agency management systems and carrier/vendor platforms.
  • Ensure account documentation is accurate and complete.
  • Monitor activity and suspense systems to ensure timely completion of tasks.
  • Follow company policies, procedures, and compliance requirements.
Financial Management
  • Assist with accounts receivable monitoring and collection efforts.
  • Resolve billing and payment issues as needed.
Professional Development
  • Maintain technical insurance knowledge and industry awareness.
  • Participate in continuous improvement initiatives.
  • Demonstrate company values and a commitment to client service excellence.
Qualifications
  • 3+ years of account management experience or 5+ years of insurance industry experience.
  • Active insurance license.
  • Strong knowledge of insurance products and brokerage operations.
  • Excellent customer service, communication, organizational, and analytical skills.
  • High School Diploma or equivalent.
  • CIC or equivalent designation preferred.
Senior Account Manager Primary Purpose

Manage a complex book of business while serving as a technical resource and workflow leader for the account management team. Provide guidance on complex service matters and support operational excellence across the department.

Additional Responsibilities Beyond Account ManagerTechnical Leadership
  • Serve as a subject matter expert for insurance products, coverages, and account management processes.
  • Provide guidance on complex client service, coverage, billing, and claims issues.
  • Support escalation resolution and risk management discussions.
Team Leadership & Coordination
  • Direct daily account management workflows and priorities.
  • Monitor team workloads and service standards.
  • Coordinate activities to meet quality, productivity, and service expectations.
  • Communicate proactively regarding workload, priorities, and operational challenges.
Mentorship & Development
  • Share technical expertise and best practices with team members.
  • Support training and development initiatives.
  • Promote process improvements and operational efficiencies.
Qualifications
  • 5+ years of account management experience or 7+ years of insurance industry experience.
  • Active insurance license.
  • Advanced knowledge of insurance brokerage operations.
  • Demonstrated leadership, mentoring, and problem-solving skills.
  • CIC or equivalent designation preferred.
  • High School Diploma or equivalent.
Senior Account Executive Primary Purpose

Provide strategic leadership for a complex portfolio of clients by coordinating marketing, servicing, risk management, and sales activities. Serve as a trusted advisor to clients, Producers, and account teams while driving retention, growth, and client advocacy efforts.

Additional Responsibilities Beyond Senior Account ManagerStrategic Client Leadership
  • Manage executive-level client relationships.
  • Conduct client meetings and strategic business reviews.
  • Prepare and present account summaries, risk management recommendations, and coverage strategies.
  • Serve as the primary advisor on complex insurance and risk management matters.
Business Development & Growth
  • Identify cross-sell and up-sell opportunities.
  • Support Producers in new business development and client retention efforts.
  • Negotiate and close new business opportunities and renewals.
  • Develop growth strategies within assigned accounts.
Producer Partnership
  • Act as the primary communication liaison between Producers and account teams.
  • Coordinate strategic account planning and execution.
  • Support sales and marketing initiatives.
Advanced Technical & Account Management
  • Lead complex renewal and marketing processes.
  • Conduct loss run analysis and evaluate underwriting information.
  • Negotiate coverage terms, conditions, and pricing.
  • Oversee binding, issuance, billing, delivery, and servicing activities.
  • Manage complex policy forms, endorsements, contracts, audits, certificates, evidences, and cancellations.
Team Leadership & Decision Making
  • Exercise independent judgment and discretion in client and business decisions.
  • Direct account team activities to ensure service standards and deadlines are achieved.
  • Lead problem-solving efforts for highly complex client situations.
Qualifications
  • 8+ years of insurance industry experience or 10+ years of client relationship, sales, or marketing experience.
  • Active insurance license.
  • CIC or equivalent professional designation required.
  • Strong strategic consulting, negotiation, and relationship management skills.
  • Demonstrated success managing complex client portfolios.
  • Excellent communication, delegation, leadership, and customer advocacy skills.
  • High School Diploma or equivalent.

What We Offer: 

  • Competitive salaries and bonus potential 
  • Company-paid health insurance 
  • Paid holidays, vacations, and sick time 
  • 401K with employer match 
  • Professional growth and career progression opportunities 
  • Respectful culture and work/family life balance 
  • Community service commitment 
  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is $60,000 - 115,000 annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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