1

Insurance Subrogation Jobs in Massachusetts (NOW HIRING)

Claims Specialist II

MA · On-site +1

$61K/yr

... insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special ...

Claims Specialist II

MA · On-site +1

$61K/yr

... insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special ...

Claims Specialist I

MA · On-site +1

$57K/yr

... insured of any issues; determines and establishes reserve requirements, adjusting reserves, as necessary, during the processing of the claim, refers claims to the subrogation group or Special ...

Showing results 21-40

Insurance Subrogation information

See Massachusetts salary details

$21.3K

$81.6K

$120.7K

How much do insurance subrogation jobs pay per year?

As of Aug 22, 2026, the average yearly pay for insurance subrogation in Massachusetts is $81,559.00, according to ZipRecruiter salary data. Most workers in this role earn between $52,400.00 and $109,200.00 per year, depending on experience, location, and employer.

What is insurance subrogation?

Insurance subrogation is the process by which an insurance company seeks reimbursement from the at-fault party or their insurer after paying out a claim to its own policyholder. This typically occurs when an insurer has compensated its policyholder for damages or losses, and then pursues recovery from the responsible third party. Subrogation helps keep insurance costs down by ensuring that the party responsible for the loss ultimately pays for it. The policyholder may be required to cooperate with the insurer during the subrogation process, but usually does not need to take direct action themselves.

How does an insurance subrogation specialist typically collaborate with other departments or external parties during the recovery process?

Insurance Subrogation Specialists frequently work closely with adjusters, claims examiners, legal teams, and sometimes external parties such as attorneys and representatives from other insurance companies. Their primary responsibility involves gathering documentation, analyzing claims, and negotiating settlements, which requires strong communication and coordination skills. Effective collaboration ensures the accurate exchange of information and expedites the recovery process, ultimately maximizing recoveries for their organization. Building strong professional relationships is key to overcoming common challenges such as delayed responses or disputed claims.

What are the key skills and qualifications needed to thrive as an insurance subrogation specialist, and why are they important?

To excel as an Insurance Subrogation Specialist, you need a solid understanding of insurance policies, claims processing, and legal procedures, often supported by experience in insurance, claims, or related certifications. Familiarity with claims management software, case management systems, and basic legal research tools is commonly required. Strong negotiation, analytical thinking, and attention to detail are essential soft skills for resolving claims efficiently and professionally. These abilities are critical for maximizing recoveries, minimizing losses, and ensuring compliance with legal and policy requirements.

What is the difference between Insurance Subrogation vs Insurance Claims Adjuster?

AspectInsurance SubrogationInsurance Claims Adjuster
Primary RoleRecover funds from third parties after a claimAssess and settle insurance claims with policyholders
CredentialsKnowledge of insurance laws, negotiation skillsLicensing, claims handling certifications
Work EnvironmentLegal and insurance settings, often involving negotiationsInsurance companies, field and office work
Industry UsageInsurance, legal, recoveryInsurance, customer service

Insurance Subrogation focuses on recovering costs from third parties after a claim, while Insurance Claims Adjusters evaluate and settle claims directly with policyholders. Both roles require insurance knowledge and certifications but serve different functions within the insurance industry.

How to become an insurance subrogation adjuster?

To become an insurance subrogation adjuster, typically one needs a high school diploma or equivalent, along with experience in insurance claims or related fields. Many employers prefer candidates with a state license or certification in claims adjusting, and strong analytical, negotiation, and communication skills are essential for success in this role.

What cities in Massachusetts are hiring for Insurance Subrogation jobs?

Cities in Massachusetts with the most Insurance Subrogation job openings:

Infographic showing various Insurance Subrogation job openings in Massachusetts as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $81,559 per year, or $39.2 per hour.

Claims Service Specialist III - Springfield and Bridgewater Offices

Arbella Service Company

West Springfield, MA

$75K - $78K/yr

Full-time

Re-posted 9 days ago


Job description

Under limited supervision, investigate and resolve first and third party material damage, PIP, BI, and Third party Property claims which may involve coverage, liability, damage and legal issues. Effort may concentrate around intermediate exposure, Commercial Auto, Homeowner liability, and/or Commercial Property claims among other market/line combinations with stretch assignments based on experience. Provide guidance and direction to legal counsel during the litigation process in order to ensure favorable resolution. Act as a mentor to new employees to facilitate the on-boarding process.
One of these positions will be in the Springfield office and one will be in our Bridgewater office.

Key Responsibilities

  • Timely completion of all case activities, maximizing customer service and minimizing net loss payout.

  • Contacts all insureds, claimants and witnesses that may have information relating to the loss, either in person, by

  • telephone or in writing. This may include visiting the accident location to examine, photograph and diagram

  • physical facts and conduct neighborhood canvasses.

  • Inputs and retrieves information using the automated claims system, requests checks, form letters and other

  • correspondence through the automated claim system.

  • Evaluates case facts determining coverage, liability and reserves, and reports on settlement; maintains a remindersystem.

  • Interprets and evaluates medical reports to determine if they are applicable to the claim; monitors legal andmedical billings and investigates for proper charges and pays accordingly.

  • Negotiates settlements with individuals, attorneys, and other insurance carriers within their granted settlement

  • authority level.

  • Pursues subrogation and may arrange for salvage to obtain the maximum recovery.

  • Prepares detailed scope of damages on property losses and brings to conclusion.

  • Assists, when requested, in the selection and evaluation of experts as needed.

  • Manages litigation, checking to ensure that coverages are not exceeded, that legal expenses are adequate, andconfers with attorney about case direction and disposition.

  • Will participate in special projects or training programs.

  • Will assist in the training of Claims Service Specialists II and below.

  • Performs other related duties as required or requested.

  • Will keep management informed of activities and problems within assigned area of responsibility.

  • Provides information to all interested parties, including the local agents, by answering routine questionsregarding the status of the claim.

  • Successfully completes all required training and applies.

  • Meets basic claim handling performance standards.

  • Manage and track all claims referred to Subrogation counsel.

  • Daily navigation and management of E-Subro Hub.

  • Prepare well written contentions for arbitration filings, including Special arbitrations, when coverage, liabilityand/or damages are in dispute.

  • Manage stretch assignments based on experience with oversight.

Requirements

  • Success will be measured based on individual results compared to all established department standards in Customer Service, Teamwork, Loss and Expense Management, as well as Continuous Improvement.

  • Excellent communication, customer service and collaboration skills

  • 3-5 years of equivalent work related experience

  • 2 or more years as a Claim Service Specialist II

  • Demonstrated success in handling PIP, BI, MD2

  • Where applicable pass the state licensing requirements

  • Valid drivers license in good standing

Our current reasonable and good faith estimate of the annual salary range for this position is approximately $75,000 - $78,000 based on a variety of factors including, but not limited to, relevant skills and experience, educational background and certifications, performance and qualifications, market demand for the role and other organizational needs.

Please note: The advertised pay range is not a guarantee or promise of a specific wage.