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Insurance Special Investigator Jobs (NOW HIRING)

Bachelor's Degree and 4 or more years of experience in Technical Claims Investigations, Law Enforcement, or Insurance Special Investigations OR * Zurich Certified Insurance Apprentice (Associate ...

Bachelor's Degree and 4 or more years of experience in Technical Claims Investigations, Law Enforcement, or Insurance Special Investigations OR * Zurich Certified Insurance Apprentice (Associate ...

Bachelor's Degree and 4 or more years of experience in Technical Claims Investigations, Law Enforcement, or Insurance Special Investigations OR * Zurich Certified Insurance Apprentice (Associate ...

Bachelor's Degree and 4 or more years of experience in Technical Claims Investigations, Law Enforcement, or Insurance Special Investigations OR * Zurich Certified Insurance Apprentice (Associate ...

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Insurance Special Investigator information

See salary details

$46K

$78.4K

$117K

How much do insurance special investigator jobs pay per year?

As of Jul 30, 2026, the average yearly pay for insurance special investigator in the United States is $78,360.00, according to ZipRecruiter salary data. Most workers in this role earn between $69,000.00 and $84,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive in the Insurance Special Investigator position, and why are they important?

To thrive as an Insurance Special Investigator, you need strong analytical skills, attention to detail, and a background in criminal justice, insurance, or a related field. Familiarity with investigative software, databases, surveillance equipment, and certifications such as the Certified Insurance Fraud Investigator (CIFI) credential are typically required. Strong interpersonal communication, ethical judgment, and discretion are important soft skills for this role. These abilities are essential for thoroughly investigating claims, preventing fraud, and protecting organizational interests while maintaining professional integrity.

What does a typical workday look like for an Insurance Special Investigator?

A typical day as an Insurance Special Investigator involves reviewing suspicious insurance claims, conducting interviews with claimants and witnesses, and gathering evidence through field investigations or surveillance. Investigators frequently collaborate with claims adjusters, law enforcement, and legal teams to assess the validity of claims and uncover potential fraud. While some time is spent in the office analyzing documents and preparing reports, fieldwork—including travel and on-site investigations—is also a regular part of the job. This blend of analytical and hands-on activities keeps the work dynamic and offers valuable experience in multiple aspects of the insurance and investigative fields.

What does an Insurance Special Investigator do?

An Insurance Special Investigator (SIU Investigator) examines potentially fraudulent insurance claims to determine their legitimacy. They analyze evidence, conduct interviews, perform surveillance, and collaborate with law enforcement when necessary. Their goal is to prevent insurance fraud, minimize company losses, and ensure fair claim settlements. Investigators must have strong analytical skills, attention to detail, and knowledge of legal and regulatory guidelines to conduct thorough investigations efficiently.

More about Insurance Special Investigator jobs
What cities are hiring for Insurance Special Investigator jobs? Cities with the most Insurance Special Investigator job openings:
What are the most commonly searched types of Insurance Special Investigator jobs? The most popular types of Insurance Special Investigator jobs are:
What states have the most Insurance Special Investigator jobs? States with the most job openings for Insurance Special Investigator jobs include:
Infographic showing various Insurance Special Investigator job openings in the United States as of July 2026, with employment types broken down into 1% As Needed, 70% Full Time, 23% Part Time, and 6% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $78,360 per year, or $37.7 per hour.

Special Investigator Trainee

Commonwealth Of Pennsylvania

Scranton, PA • On-site

$46K - $70K/yr

Other

This job post has expired today. Applications are no longer accepted.


Job description

Salary

$46,827.00 - $70,592.00 Annually

Location

Lackawanna County, PA

Job Type

Non-Civil Service Permanent Full-time

Job Number

N-2026-54857

Department

Department of Labor & Industry

Division

LI SWIF Fin Mgmt Div

Opening Date

07/27/2026

Closing Date

8/5/2026 11:59 PM Eastern

Job Code

70800

Position Number

00019930

Union

FOP - Lodge #92

Bargaining Unit

G4

Pay Group

ST05

Bureau / Division Code

00121650

Bureau / Division

SWIF Financial Management Division

Worksite Address

Scranton State Office Building

Worksite Address

100 Lackawanna Avenue

City

Scranton, Pennsylvania

Zip Code

18503

Contact Name

Felicia Newbury

Contact Email

fnewbury@pa.gov

THE POSITION

Do you want to help safeguard public resources and strengthen anti-fraud efforts? Apply to be a Special Investigator Trainee with the State Workers' Insurance Fund (SWIF), Financial Management Division. This role teaches you what it takes to assist in the prevention, identification, and investigation of insurance fraud and abuse in the workers' compensation system. Join our team and make a meaningful impact that keeps programs fair and secure.


DESCRIPTION OF WORK

This position supports fraud prevention by providing technical assistance and participating in SWIF's anti-fraud plan. Work involves assisting seasoned investigators, analyzing facts, and collaborating with other agencies and investigative teams. As a Special Investigator Trainee, you will learn and perform the following duties:


  • Investigative Support: Help identify potential fraud within the workers' compensation system, make determinations based on precedent, facts and circumstances, and general office guidelines
  • Evidence Gathering: Collect data, interview individuals, and additional information to support ongoing investigations
  • Information Analysis: Review and interpret financial records, medical records, and other data to spot questionable or inconsistent information and identify trends
  • Stakeholder Communication: Coordinate and correspond with coworkers, staff in other offices, and external partners to request, obtain, and share information
  • Case Documentation: Maintain files, track activities, and prepare detailed reports and summaries related to investigative findings


Interested in learning more? Additional details regarding this position can be found in the position description.


Work Schedule and Additional Information:

  • Full-time employment
  • Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
  • Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Scranton. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
  • Salary: In some cases, the starting salary may be non-negotiable.
  • You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.
REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements:

  • A bachelor's degree that includes 12 credits in criminal justice or a closely related field; or
  • An equivalent combination of experience and training that includes 12 credits in criminal justice or a closely related field.


Additional Requirements:

  • You must demonstrate the ability to adhere to the values and ethics of the Department of Labor and Industry.
  • You must demonstrate the ability to work with professionalism, discretion, and good work ethic.
  • You must have solid written and verbal communication skills.
  • You must show initiative and problem-solving skills.
  • You must be able to perform essential job functions.


How to Apply:

  • Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education).
  • If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable.
  • Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted.
  • Failure to comply with the above application requirements may eliminate you from consideration for this position.
  • All application materials and interview responses must reflect the applicant's own experience, qualifications, and work. Applicants may use generative AI tools for preparation purposes only. Use of AI to misrepresent or falsify information, or to assist during interviews, is not permitted. Review the Guidance for Generative AI Tools & Job Seekers for additional information.


Veterans:

  • Pennsylvania law (51 Pa. C.S. *7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.


Telecommunications Relay Service (TRS):

  • 711 (hearing and speech disabilities or other individuals).


If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.


The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.



Commonwealth of Pennsylvania logo

About Commonwealth of Pennsylvania

Sourced by ZipRecruiter

The Commonwealth of Pennsylvania is not a traditional company but rather a state government entity headquartered in Middletown, Pennsylvania, United States. Through its official website pa.gov, the government provides a broad range of services to its residents, including but not limited to, health services, education, transportation, and regulatory functions. Founded in 1787, the Commonwealth holds a rich history dating back to the foundation of the United States itself. The government's core mission is to serve and improve the lives of Pennsylvanians, fostering a more prosperous, informed, and secure state.

Industry

Public administration

Company size

1,001 - 5,000 Employees

Headquarters location

Harrisburg, PA, US

Year founded

1787