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Insurance Service Agent Jobs in Ontario (NOW HIRING)

Anna Raeli Insurance Agency

Insurance Agent

King City, ON · On-site

CA$21/hr

I have been a Desjardins insurance agent since 1998. I previously worked for two agents prior to ... Interest in marketing products and services based on customer needs * Enthusiastic about the role ...

SPRINGHILL SUITES NEWARK

Our Hotel Guest Service Agent, your primary role is to provide exceptional customer service to ... Employer Paid Life Insurance * Other Supplemental Benefits * Employer Matched 401K * Hotel Room ...

Anna Raeli Insurance Agency

Insurance Agent

King City, ON · On-site

CA$45K - CA$55K/yr

I have been a Desjardins insurance agent since 1998. I previously worked for two agents prior to ... Interest in marketing products and services based on customer needs * Enthusiastic about the role ...

HollisWealth

Damage Insurance Agent

Toronto, ON · Hybrid

CA$52K/yr

Damage Insurance Agent (Auto & Home) - Take the Lead with Us Location: Province of Quebec (all ... Provide high-quality advisory service focused on clients' real needs * Collaborate with colleagues ...

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All JobsInsurance Service Agent JobsInsurance Service Agent Jobs in Ontario

Insurance Service Agent information

What is an insurance service agent?

Insurance service agents are professionals who assist customers with their insurance policies, answer questions about coverage, process policy changes, and help with claims. They act as a liaison between clients and insurance companies, ensuring that clients understand their policies and receive timely service. Insurance service agents may also handle billing inquiries, provide quotes, and support sales staff. Their primary goal is to deliver excellent customer service and ensure client satisfaction with their insurance products.

What are the key skills and qualifications needed to thrive as an insurance service agent?

To thrive as an Insurance Service Agent, you need strong knowledge of insurance products, customer service expertise, and typically a high school diploma or equivalent—though some roles may require state licensure. Familiarity with customer relationship management (CRM) software, policy management systems, and sometimes insurance-specific certifications is beneficial. Excellent communication, problem-solving abilities, and attention to detail are crucial soft skills for building client trust and resolving issues efficiently. These competencies ensure agents can accurately address client needs, maintain compliance, and deliver high-quality service in a competitive industry.

What are the most common challenges insurance service agents face when assisting clients with policy changes or claims?

Insurance Service Agents often encounter challenges such as navigating complex policy details, managing high volumes of client inquiries, and ensuring clear communication between clients and underwriters. Handling sensitive situations, like claims after accidents or losses, requires empathy and strong problem-solving skills to resolve issues efficiently. Staying updated on evolving insurance regulations and product offerings is also essential, as it helps agents provide accurate information and maintain client trust.

What is the difference between Insurance Service Agent vs Insurance Sales Agent?

AspectInsurance Service AgentInsurance Sales Agent
Primary RoleProvides ongoing support, policy servicing, and customer assistanceFocuses on selling new insurance policies and acquiring new clients
Required CertificationsLicenses for policy servicing and customer supportLicenses for selling insurance products
Work EnvironmentCustomer service centers, insurance agenciesSales offices, client meetings, insurance agencies
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers

While both roles require insurance licensing, Insurance Service Agents primarily focus on servicing existing clients and policies, whereas Insurance Sales Agents concentrate on selling new policies. Understanding these differences helps job seekers identify the right career path within the insurance industry.

What type of insurance service agent gets paid the most?

Senior insurance service agents, such as those specializing in high-net-worth clients or commercial insurance, tend to earn the highest salaries in the field. Advanced certifications, extensive experience, and specialized knowledge can also lead to higher pay within the role.

Why do most insurance service agents quit?

Insurance service agents often leave the profession due to high workload, repetitive tasks, and limited advancement opportunities. Additionally, the job can involve challenging customer interactions and requires strong communication skills, which can lead to burnout if not managed well.
Insurance Service Agent jobs near you
Infographic showing various Insurance Service Agent job openings in Ontario as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 24% Part Time, and 2% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution.

Insurance Sales Agent

Ajax, ON • On-site

Dan Piedimonte - Desjardins Insurance Agent
See more jobs at Dan Piedimonte - Desjardins Insurance Agentexternal

CA$40K - CA$80K/yr

Full-time

Life, PTO

Re-posted 28 days ago

Job description

Full-Time Insurance Sales Agent
Location: Pickering, ON

Position Overview:
A successful Desjardins Agent is seeking a qualified professional to join their winning team for the full-time, permanent role of Insurance Account Representative - Desjardins Agent Team Member. We seek an energetic professional interested in helping our business grow through value-based conversations and remarkable customer experience. If you are a motivated self-starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services
  • Use a customer-focused, needs-based review process to educate customers about insurance options
  • Maintain a strong work ethic with a total commitment to success each and every day.
  • Work with the agent to establish and meet marketing goals
  • You must have or be willing to obtain OTL/RIBO license to sell car and home insurance along with LLQP to sell Life insurance
As an Agent Team Member, you will receive...
  • Salary plus commission/bonus
  • Growth potential/Opportunity for advancement within my office
  • Extensive training 
  • Paid time off (vacation and personal/sick days)
  • 36.5 hour work week
  • Benefit allotment for personally owned benefits 

Compensation: $40,000 - $80,000