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Insurance Retention Agent Jobs in Hialeah, FL (NOW HIRING)

Blackrock Health Insurance Group LLC

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Licensed Insurance Agent

Fort Lauderdale, FL · Remote

$90K - $250K/yr

Develop and maintain a long-term client portfolio through policy reviews, retention, and referrals Requirements: * Licensing: Active resident Health & Life insurance license required * Non-Resident ...

Integritymarketing

Agent Sales-2

Fort Lauderdale, FL

Job Summary The Career Medicare Insurance Agent plays a critical role in maintaining and growing ... Initiate and manage targeted outbound campaigns to engage at-risk members and retain their business.

Integritymarketing

Agent Sales-2

Fort Lauderdale, FL · On-site

Job Summary The Career Medicare Insurance Agent plays a critical role in maintaining and growing ... Initiate and manage targeted outbound campaigns to engage at-risk members and retain their business.

Peak Legacy Financial

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Remote Life Insurance Sales Agent

Miami, FL · Remote

$5.0K - $30K/mo

Remote Life Insurance Sales Agent | Training & Uncapped Commission 100% Remote | Full-Time | 1099 ... Earnings vary based on individual activity, production, and policy retention. Independent agents ...

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All JobsInsurance Retention Agent JobsInsurance Retention Agent Jobs in Hialeah, FL

Insurance Retention Agent information

See Hialeah, FL salary details

$22.6K

$58.9K

$110K

How much do insurance retention agent jobs pay per year?

As of Sep 7, 2026, the average yearly pay for insurance retention agent in Hialeah, FL is $58,887.00, according to ZipRecruiter salary data. Most workers in this role earn between $40,300.00 and $69,700.00 per year, depending on experience, location, and employer.

What is an insurance retention agent?

Insurance Retention Agents are professionals who work for insurance companies or agencies with the primary goal of retaining existing clients. They reach out to policyholders whose policies are up for renewal or at risk of cancellation, addressing concerns, answering questions, and offering solutions to keep their business. Their responsibilities often include explaining policy benefits, handling customer complaints, and sometimes negotiating discounts or policy adjustments. By maintaining strong client relationships, they help reduce customer churn and support the company’s long-term growth.

What are the key skills and qualifications needed to thrive as an insurance retention agent?

To thrive as an Insurance Retention Agent, you need strong knowledge of insurance products, policy terms, and customer account management, often supported by a high school diploma or relevant insurance certifications. Familiarity with CRM software, policy management systems, and call center platforms is typically required. Excellent communication, problem-solving, and negotiation skills help you build rapport and address client concerns effectively. These abilities are essential for maintaining customer satisfaction, reducing policy cancellations, and driving business growth.

What are some common challenges insurance retention agents face, and how can they overcome them?

Insurance Retention Agents often encounter challenges such as handling dissatisfied clients, addressing concerns about policy costs, and competing with offers from other companies. To overcome these challenges, agents should focus on building strong relationships with clients, actively listening to their needs, and demonstrating the unique value of their company's products. Additionally, staying well-versed in policy details and industry trends empowers agents to provide tailored solutions and improve retention rates.

What is the difference between Insurance Retention Agent vs Insurance Customer Service Representative?

AspectInsurance Retention AgentInsurance Customer Service Representative
CredentialsLicensing may be required; sales and retention trainingGenerally customer service training; licensing varies
Work EnvironmentCall centers, insurance offices, remoteCall centers, insurance offices, remote
Employer & Industry UsageInsurance companies, agenciesInsurance companies, agencies, brokers
Primary FocusRetaining existing clients, upselling policiesHandling inquiries, providing policy info, resolving issues

While both roles involve communication with clients, Insurance Retention Agents focus on maintaining client relationships and reducing policy cancellations, often involving sales skills. Insurance Customer Service Representatives primarily address client questions and support needs. The roles overlap in work environment and credentials but differ in primary responsibilities.

What are popular job titles related to Insurance Retention Agent jobs in Hialeah, FL?

For Insurance Retention Agent jobs in Hialeah, FL, the most frequently searched job titles are:

What job categories do people searching Insurance Retention Agent jobs in Hialeah, FL look for?

The top searched job categories for Insurance Retention Agent jobs in Hialeah, FL are:

What cities near Hialeah, FL are hiring for Insurance Retention Agent jobs?

Cities near Hialeah, FL with the most Insurance Retention Agent job openings:

Insurance Retention Agent jobs near you
Infographic showing various Insurance Retention Agent job openings in Hialeah, FL as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, 1% Temporary, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $58,887 per year, or $28.3 per hour.

Life Health Insurance Agent

America's Health First

Pompano Beach, FL • On-site

Other

Medical, Life

Posted 7 days ago

Job description

Company Description


VeriLife 360 is a trusted provider of life insurance solutions, dedicated to serving the diverse needs of individuals, families, and businesses. We strive to deliver personalized guidance and comprehensive insurance products to help our clients achieve financial security and peace of mind. Our team values innovation, integrity, and excellence in meeting the challenges of the evolving healthcare landscape. Located in Pompano Beach, FL, we are passionate about empowering our team and clients with clear, reliable, and practical insurance solutions. In Fact, our Mission Statement is "People > Profit".

Role Description


This is a full-time on-site role located in Pompano Beach, FL, for a Life and Health Insurance Agent. The role involves consulting with clients to assess their insurance needs, providing expert advice on health and life insurance products, and creating tailored policies to meet their individual or business requirements. Key responsibilities also include explaining Medicare options, maintaining records, ensuring compliance with industry regulations, and building strong client relationships to promote customer retention and satisfaction.

Qualifications

  • Experience in Insurance Brokerage, Health Insurance, and general Insurance processes
  • Active or.in the process of obtaining a 2:15; 2:14, insurance license
  • Strong grasp of Medicare knowledge and the ability to provide consultations regarding its options
  • Excellent Communication skills for effective client interactions and relationship management
  • Bilingual capabilities are an advantage for serving diverse client bases
  • State Life and Health Insurance License (required)
  • Strong organizational skills and ability to thrive in a client-focused, results-driven environment

Apply