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Insurance Quality Assurance Software information

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$15

$44

$64

How much do insurance quality assurance software jobs pay per hour?

As of Sep 10, 2026, the average hourly pay for insurance quality assurance software in the United States is $44.87, according to ZipRecruiter salary data. Most workers in this role earn between $36.54 and $54.57 per hour, depending on experience, location, and employer.

What is the difference between Insurance Quality Assurance Software vs Insurance Claims Examiner?

AspectInsurance Quality Assurance SoftwareInsurance Claims Examiner
Primary RoleAutomates and manages quality assurance processes in insuranceReviews and processes insurance claims manually or digitally
Required CredentialsTypically no specific credentials; familiarity with insurance softwareLicenses or certifications in insurance claims processing
Work EnvironmentSoftware systems, office or remoteInsurance offices, claims departments
Industry UsageUsed by insurance companies for quality controlEmployed by insurance companies to evaluate claims

Insurance Quality Assurance Software focuses on automating quality checks within insurance processes, while Insurance Claims Examiners manually review and process claims. Both roles are integral to insurance operations but serve different functions within the industry.

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Cities with the most Insurance Quality Assurance Software job openings:

What states have the most Insurance Quality Assurance Software jobs?

States with the most job openings for Insurance Quality Assurance Software jobs include:

Infographic showing various Insurance Quality Assurance Software job openings in the United States as of September 2026, with employment types broken down into 1% As Needed, 74% Full Time, 19% Part Time, and 6% Contract. Highlights an 88% Physical, 1% Hybrid, and 11% Remote job distribution, with an average salary of $93,338 per year, or $44.9 per hour.

Manager Applications, Quality Assurance Software Testing

Houston, TX • On-site

Crown Castle
Telecommunications • 5 - 10K employees

Full-time

Medical, Life, Retirement, PTO

Posted 8 days ago


Crown Castle rating

9.1

Company rating: 9.1 out of 10

Based on 15 frontline employees who took The Breakroom Quiz


Job description

POSITION TITLE: Manager Quality Assurance, Software Testing (M2)
For more than three decades, Crown Castle has led the way in shared communications infrastructure, delivering profitable solutions by connecting communities, businesses, and people, and enabling each to thrive with reliable access to voice and data in more places, faster than ever before. When you join Crown Castle, you become part of a dynamic team of passionate and collaborative professionals engaging in complex challenges and contributing to projects that shape the future of life and work.
ABOUT THE ROLE
The Manager Quality Assurance leads the software testing and quality engineering function for enterprise applications and technology solutions. This role is responsible for developing testing strategies, managing QA teams, implementing test automation, and ensuring software releases meet quality, performance, security, and business requirements. The QA Manager partners with business, development, and operations teams to drive continuous improvement and deliver reliable, high-quality software.
WHAT YOU WILL DO
  • Lead and manage software testing activities across the application lifecycle.
  • Develop and maintain QA standards, testing methodologies, and governance processes.
  • Oversee functional, integration, regression, performance, API, and user acceptance testing.
  • Drive test automation strategy and increase automated test coverage.
  • Manage defect tracking, root cause analysis, and resolution processes.
  • Ensure quality controls are integrated into Agile and DevOps delivery practices.
  • Assess release readiness and provide quality recommendations for production deployments.
  • Develop and report on quality metrics, testing effectiveness, and release performance.
  • Partner with business, product, and development teams to ensure requirements are testable and meet quality expectations.
  • Manage QA vendors and outsourced testing resources.
  • Mentor and develop QA analysts and test engineers.
  • Drive continuous improvement initiatives to enhance software quality and delivery

WHAT YOU WILL NEED TO SUCCEED
Education/Certifications
  • Bachelor's Degree in Software Engineering, Computer Science, Business Administration or equivalent work experience preferred
  • Certifications in Quality Assurance preferred

Experience/Minimum Requirements
  • Five (5)+ years of experience in software quality assurance, software testing, or quality engineering within enterprise application environments
  • Three (3)+ years of experience leading QA teams, enterprise testing programs, or test automation initiatives
  • Experience implementing automated testing frameworks and quality engineering practices
  • Experience managing offshore and geographically distributed QA teams, including resource planning, work coordination, performance management, and delivery oversight across multiple time zones

Expectations
  • Strong knowledge of software testing principles, quality assurance methodologies, and software development lifecycle (SDLC) processes.
  • Expertise in functional, integration, regression, performance, API, and user acceptance testing practices.
  • Experience developing and executing enterprise test strategies, test plans, and quality governance frameworks.
  • Proven ability to design, implement, and scale automated testing solutions using industry-standard test automation tools.
  • Solid understanding of Agile, Scrum, DevOps, CI/CD pipelines, and quality engineering best practices.
  • Knowledge of application architecture, system integrations, cloud technologies, and enterprise software platforms.
  • Experience with defect management, root cause analysis, risk assessment, and release readiness evaluations.
  • Ability to establish and monitor quality metrics, KPIs, and reporting to drive continuous improvement and informed decision-making.
  • Strong analytical, problem-solving, and troubleshooting skills with the ability to identify quality risks and recommend practical solutions.
  • Demonstrated leadership experience in managing, mentoring, and developing QA professionals and testing teams.
  • Excellent project management and organizational skills with the ability to manage multiple priorities and deadlines simultaneously.
  • Strong vendor management and stakeholder relationship skills, including oversight of outsourced testing resources.
  • Effective verbal and written communication skills with the ability to communicate technical concepts to both technical and non-technical audiences.
  • Ability to influence cross-functional teams and foster a culture of quality, accountability, and continuous improvement.
  • Knowledge of software security testing, compliance requirements, and risk management practices preferred.
  • Commitment to delivering high-quality technology solutions that meet business objectives, customer expectations, and operational requirements.

Organizational Relationship
Reports to: Director Enterprise Applications
Title(s) of direct reports (if applicable): N/A
Working Conditions: To optimize collaboration, relationship building, and key stakeholder engagement, this role aligns to a 4:1 hybrid model which is in office Monday-Thursday with the option for remote work on Fridays. This role may require up to 10% travel.
YOUR COMPANY BENEFITS
At Crown Castle, we do our best to ensure you have access to the resources you need to live a healthy and happy life no matter where you are in life. Our benefits are built around your individual needs, covering physical, mental, and financial health and designed to enhance your quality of life.
We are proud to offer a full suite of health and wealth benefits for you and your loved ones. Below are a few of the key highlights of the many benefits we provide.
  • Comprehensive healthcare plans with highly company subsidized premiums and up to $2,000 annual company contribution to your Health Savings Account (HSA base plan for employee and dependents).
  • Market-leading 401(k) plan, which includes up to 10% company contributions through our 5% match and 5% profit sharing program (based on employee contributions).
  • New-child leave up to 8 weeks of 100% paid leave upon birth or legal adoption of a new child. Birth mothers are eligible for up to 8 weeks of additional 100% paid medical leave.
  • Tuition reimbursement up to $5,250 per year of eligible tuition and fees.
  • Crown Castle scholarship program awarding up to $10,000 per recipient each year for eligible dependent children of employees and interns.
  • Matching charitable contributions to qualified charitable organizations of up to $1,000 per year per teammate.
  • Generous paid time-off for eligible full-time employees (minimum 18 days per year based on years of service).
  • 10 company holidays plus 2 floating holiday.
  • All offices provide free beverages and snacks.

Compensation
The salary range offered for this position is $118100 - $162400 annually. A candidate's offer is determined by various factors including but not limited to, depth of experience, role-related knowledge and skills, relevant education or training, internal alignment, and work location. Depending on the position offered, the compensation package may also include incentive compensation opportunities in the form of a discretionary annual cash bonus or commissions, and equity incentives.
Additional Information
If you are interested in joining our team, please visit the Crown Castle careers site to apply. We do not accept resumes from agencies, headhunters, or other third-party suppliers who have not signed a formal agreement with us. This position will remain posted until filled.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.

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About Crown Castle

Sourced by ZipRecruiter

Crown Castle is the nation's largest provider of shared communications infrastructure: towers, small cells and fiber. It all works together to meet unprecedented demand--connecting people and communities and transforming the way we do business. Whenever you make a call, track a workout or stream music and videos, we're the ones providing the communications infrastructure that makes it all possible. From 5G and the internet of things to drones, autonomous vehicles and AR/VR, we enable the technologies that help people stay safe, connected and ready for the future. Crown Castle is publicly traded on the S&P 500, and one of the largest Real Estate Investment Trusts in the US, with an enterprise value of ~$100B. We offer a total benefits package and professional growth development for teammates in any stage of their career. Along with caring for our teammates, we're an active member in the communities where we live, work and do business. We have a responsibility to give back, which we do through our Connected by Good program. Giving back allows us to improve public spaces where people connect, promote public safety and advance access to education and technology.

Industry

Telecommunications

Company size

5,001 - 10,000 Employees

Headquarters location

Houston, TX, US

Year founded

1994