Insurance Quality Assurance Software Jobs (NOW HIRING)

Cooley is seeking a Senior QA Software Engineer to join the Practice Engineering team within the Innovation Department.

Position summary: As a leading technology law firm, Cooley is determined to become a leader in the digital practice of law. Cooley Innovation embraces a culture of customer service excellence and all members of the department are expected to move this agenda forward. To that end, the Quality Assurance ("QA") Software Engineer isresponsible for ensuring the quality, reliability, and performance of our software applications through a combination of automated and manual testing. A strong focus of this role is the design and maintenance of test automation frameworks using Playwright or comparable platforms (e.g., Cypress, Selenium). The engineer will work closely with developers, product owners, and QA peers to define test strategies, improve coverage, and deliver high-quality software solutions in a fast-paced environment. Specific duties and responsibilities include, but are not limited to, the following:

Position responsibilities:

• Design, develop, and maintain automated test frameworks using Playwright or other industry-standard platforms
• Expand test coverage across UI, API, and integration layers
• Perform manual and exploratory testing where automation is not feasible
• Integrate automated test suites into CI/CD pipelines to support continuous testing
• Document, track, and triage defects; collaborate with developers on resolution
• Ensure test environments, data, and reporting are reliable and reusable
• Contribute to QA best practices, coding standards, and reusable test components
• Collaborate with product and engineering teams to define acceptance criteria and quality metrics
• All other duties as assigned or required

Skills and experience:

Required:

• After orientation at Cooley LLP, exhibit proficiency in the Microsoft Office suite, iManage and other firm applications
• Ability to work extended and/or weekend hours, as required
• Ability to travel, as required
• 5+ years directly applicable experience (e.g., hands-on experience with designing frameworks using Playwright or other test automation platforms).
• Strong analytical and critical thinking in day-to-day tasks
• Solid understanding of web application testing, including cross-browser validation.

Preferred:

• Bachelor's degree in Informational Systems, Computer Science or related discipline
• Strong communication and collaboration skills in agile teams
• Experience with performance testing
• Strong understanding of web and API testing, including cross-browser validation and scalability considerations
• Knowledge of software testing methodologies and agile development practices
• Hands-on experience with Playwright or similar test automation platforms (Cypress, Selenium)

Competencies:

• Exceptional customer service skills
• Strong problem-solving and project management skills
• Ability to balance best practices with business objectives
• Track record of excellent decision-making, integrity and working with IS management, business users and business professionals
• Excellent oral and written communication skills, including technical and user documentation
• Strong organizational skills and detail oriented
• Ability to work independently and under high pressure with tight schedules and deadlines
• Ability to interact well with all levels of business professionals
• Excellent active listening skills
• Ambitious and motivated team player
• Capable of grasping new concepts quickly and without prior experience
• Ability to multi-task and work in fast-paced environment
• Ability to interact and coordinate with several teams to achieve objectives
• Ability to solve problems independently and simultaneously, effectively managing multiple tasks
• Professional demeanor

Cooley offers a competitive compensation and excellent benefits package and is committed to fair and equitable employment practices.

EOE.

The expected annual pay range for this position with a full-time schedule is 103,000 - $150,000. Please note that final offer amount will be dependent on geographic location, applicable experience and skillset of the candidate.

We offer a full range of elective benefits including medical, health savings account (with applicable medical plan), dental, vision, health and/or dependent care flexible spending accounts, pre-tax commuter benefits, life insurance, AD&D, long-term care coverage, backup care for children and/or adults and other parental support benefits. In addition to elective benefit options, benefited employees receive firm-paid life insurance, AD&D, LTD, short term medical benefits as well as 21 days of Paid Time Off ("PTO") and 10 paid holidays each year. We provide generous parental leave and fertility benefits. New employees will attend a detailed benefit orientation to learn more about our many benefits and resources.