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Insurance Processing Jobs in North Carolina (NOW HIRING)

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How much do insurance processing jobs pay per hour?

As of Aug 18, 2026, the average hourly pay for insurance processing in North Carolina is $18.03, according to ZipRecruiter salary data. Most workers in this role earn between $15.72 and $19.42 per hour, depending on experience, location, and employer.

What is insurance processing?

Insurance processing refers to the administrative tasks involved in handling insurance claims, applications, and policy maintenance. This includes reviewing and verifying information, entering data, communicating with clients and insurance companies, and ensuring claims or policy changes are processed accurately and efficiently. Insurance processors often work for insurance companies, healthcare providers, or third-party administrators. Their role is essential for ensuring that claims are paid out correctly and that clients receive the coverage they are entitled to.

What are the key skills and qualifications needed to thrive in insurance processing, and why are they important?

To thrive in Insurance Processing, you need strong attention to detail, analytical skills, and a solid understanding of insurance policies and regulations, often supported by a high school diploma or relevant experience. Familiarity with insurance management systems, claims processing software, and sometimes certifications like AINS (Associate in General Insurance) are typical requirements. Excellent organizational skills, clear communication, and the ability to work efficiently under deadlines are crucial soft skills in this role. These competencies ensure accurate policy handling, timely claims processing, and compliance with industry standards, supporting client satisfaction and business efficiency.

What are some common challenges faced in insurance processing and how can new hires effectively manage them?

A frequent challenge in insurance processing is handling complex paperwork and ensuring accuracy in data entry, as even small errors can delay claims or policy approvals. New hires may also need to quickly learn various insurance regulations and company-specific software systems. Effective time management, strong attention to detail, and proactive communication with underwriters, agents, and clients are essential for success. Many organizations provide structured training and ongoing support to help new team members adapt and thrive in this fast-paced environment.

What is the difference between Insurance Processing vs Claims Adjuster?

AspectInsurance ProcessingClaims Adjuster
CredentialsBasic insurance knowledge, sometimes certificationsInsurance licenses, certifications often required
Work EnvironmentOffice-based, administrative settingField and office, investigative environment
Employer & IndustryInsurance companies, agenciesInsurance companies, third-party administrators
Primary FocusProcessing policies, data entry, documentationEvaluating claims, determining coverage and payouts

Insurance Processing involves handling policy documentation and data entry, focusing on administrative tasks. Claims Adjusters evaluate claims, investigate damages, and determine claim payouts. While both roles work within the insurance industry, Claims Adjusters have a more investigative and evaluative role, often requiring licenses and fieldwork, whereas Insurance Processing is more administrative and clerical.

How to become an insurance processing?

To become an insurance processor, typically you need a high school diploma or equivalent, strong attention to detail, and familiarity with insurance policies and processing software. Some employers may prefer candidates with experience in customer service or administrative roles, and certifications such as the Certified Insurance Service Representative (CISR) can enhance job prospects.

What does an insurance processing do?

An insurance processing professional reviews and verifies insurance claims, ensuring accuracy and compliance with policies. They handle documentation, communicate with clients and providers, and use claims management software to process payments and updates efficiently.

What are the most commonly searched types of Insurance Processing jobs in North Carolina?

The most popular types of Insurance Processing jobs in North Carolina are:

What are popular job titles related to Insurance Processing jobs in North Carolina?

For Insurance Processing jobs in North Carolina, the most frequently searched job titles are:

What job categories do people searching Insurance Processing jobs in North Carolina look for?

The top searched job categories for Insurance Processing jobs in North Carolina are:

Insurance Processing jobs near you
Infographic showing various Insurance Processing job openings in North Carolina as of August 2026, with employment types broken down into 1% As Needed, 71% Full Time, 17% Part Time, 7% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $37,500 per year, or $18 per hour.

Dental Patient Coordinator

Riccobene Associates Family Dentistry

Apex, NC • On-site

Full-time

Re-posted 16 days ago

Riccobene Associates Family Dentistry rating

7.3

Company rating: 7.3 out of 10

Based on 12 frontline employees who took The Breakroom Quiz

Job description

POSITION SUMMARY

The primary role of the Patient Coordinator is to support frontoffice operations by maintaining efficient scheduling, coordinating patient appointments, verifying insurance, processing payments, and ensuring accurate patient data for billing and reporting purposes. This position is nonclinical and focuses on delivering positive patient experience while supporting office workflow and administrative needs.

KEY COMPETENCIES

  • Greeting and assisting patients professionally to ensure a positive frontoffice experience
  • Checking-in patients to ensure they have all the necessary information in the patient management software
  • Collecting co-payments
  • Checking-out patients
  • Running and processing applicable reports
  • Monitor office emails
  • Utilizing RevenueWell for confirmations, communication with patients, and insurance requests
  • Insurance Verification and pre-authorizations
  • Closing out and ensuring that registers are balanced daily
  • Completing next day router preparation
  • Ability to multi-task and skillfully manage priorities under pressure (ex: patients walking in, phones ringing, etc.)
  • Scheduling patients, filling same-day or next-day schedule as needed
  • Monitoring and responding to office voicemails
  • Support Office Manager with EOD process
  • Escalating issues to Office Manager

Other duties and responsibilities as assigned.

QUALIFICATIONS

To successfully perform the job responsibilities for the position of Patient Coordinator, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required but are not necessarily all inclusive. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential requirements.

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