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Insurance Processing Associate Jobs in Lockhart, TX

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Insurance Processing Associate information

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$8

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$27

How much do insurance processing associate jobs pay per hour?

As of Jul 17, 2026, the average hourly pay for insurance processing associate in Lockhart, TX is $16.80, according to ZipRecruiter salary data. Most workers in this role earn between $11.49 and $18.99 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Processing Associate, and why are they important?

To thrive as an Insurance Processing Associate, you need a solid understanding of insurance policies, attention to detail, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with insurance management systems, claims processing software, and proficiency in Microsoft Office are typically required. Strong communication, customer service, and problem-solving abilities help you excel in client interactions and resolve issues efficiently. These competencies are crucial for ensuring accurate policy management and maintaining customer satisfaction in a highly regulated industry.

What are some common challenges faced by Insurance Processing Associates, and how can they be effectively managed?

Insurance Processing Associates often encounter challenges such as managing high volumes of paperwork, ensuring accuracy in data entry, and meeting tight deadlines. To effectively handle these challenges, it's essential to develop strong organizational skills, attention to detail, and proficiency with insurance software and databases. Collaborating closely with underwriters, agents, and clients can also help clarify information and expedite processing. Proactively seeking feedback and staying updated on industry regulations further supports efficiency and accuracy in this role.

What is the difference between Insurance Processing Associate vs Claims Processor?

AspectInsurance Processing AssociateClaims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; insurance certifications may be preferred
Work EnvironmentOffice setting, handling administrative tasks related to policy processingOffice environment, focusing on reviewing and processing insurance claims
Employer & IndustryInsurance companies, agencies, or brokersInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding administrative roles in insurance processingDifferences in claims handling and processing tasks

The Insurance Processing Associate primarily handles administrative tasks related to policy documentation and data entry, while the Claims Processor focuses on reviewing and processing insurance claims. Both roles require similar credentials and work in office environments within the insurance industry. The main difference lies in their specific responsibilities: processing policies versus claims.

What are Insurance Processing Associates?

Insurance Processing Associates are professionals who handle the administrative tasks related to insurance claims and policy processing. Their responsibilities typically include reviewing insurance applications, entering data, verifying information, and ensuring that all documentation is complete and accurate. They often serve as a liaison between insurance agents, clients, and underwriters to facilitate the smooth processing of insurance policies and claims. Attention to detail and strong organizational skills are essential for this role. Insurance Processing Associates help ensure that policies are issued and claims are processed efficiently and in compliance with company and regulatory standards.
What job categories do people searching Insurance Processing Associate jobs in Lockhart, TX look for? The top searched job categories for Insurance Processing Associate jobs in Lockhart, TX are:
What cities near Lockhart, TX are hiring for Insurance Processing Associate jobs? Cities near Lockhart, TX with the most Insurance Processing Associate job openings:
Insurance Processing Associate jobs near you
Senior Account Associate- Commercial Insurance (Remote)

Senior Account Associate- Commercial Insurance (Remote)

Insurance Office of America

Kyle, TX

Full-time

Medical, Retirement

Re-posted 2 days ago

Insurance Office Of America rating

8.9

Company rating: 8.9 out of 10

Based on 17 frontline employees who took The Breakroom Quiz

44th of 281 rated insurance

Job description

Description

Job Description:

Title: Senior Account Associate - Commercial Lines 
Work Mode: Remote (Florida, Texas and Eastern Time Zone Only | Location/Supporting: Jupiter, FL| Book Focus:  General, Construction, Contractors
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 

 
About the Role: Provide administrative and customer service support to the account team, Producer, and/or assigned group of accounts. Work under the general direction of an Account Manager (AM), Account Executive (AE), or Producer, ensuring production and quality standards are met while safeguarding against liability associated with errors and omissions. Independently resolve moderately complex customer service problems and manage small-sized accounts or those with the least complex needs. 

 
Key Responsibilities: 

  • Team Leadership: Assist in directing day-to-day activities and workflow of Team Support/Receptionist, Account Assistant, and/or Account Associate. 

  • Policy Management: Track policy expirations for existing clients, ensuring renewals are processed accurately and on time. 

  • Task Processing: Handle policy endorsements, audits, cancellations, reinstatements, lost policy releases, check requests, invoices, finance agreements, summaries of insurance, loss runs, MVRs, ID cards, certificates, binders, billing inaccuracies, and Agent of Record letters. 

  • New and Renewal Business Support: Conduct client research, gather underwriting information, perform loss run analysis, prepare submissions, evaluate and negotiate coverages and pricing, prepare and present proposals, bind coverage, and follow up for policy issuance. 

  • Contract Review: Assist in reviewing contracts to ensure proper coverages are included. 

  • Accounts Receivable: Monitor reports and take action on delinquent accounts, collecting outstanding balances. 

  • System Maintenance: Maintain agency management systems and carrier/vendor platforms, ensuring data accuracy and completeness. 

  • Activity Monitoring: Monitor and maintain activity/suspense to ensure timely completion. 

  • Communication: Maintain frequent, transparent communication with the account team regarding workload status and any issues. 

  • Service Excellence: Deliver excellent service, proactively anticipate needs, and respond quickly to service requests. 

  • Policy Compliance: Stay updated on company policies and procedures. 

  • Continuous Improvement: Seek and adopt best practices to improve individual and team performance. 

  • Champion IOA Values: Demonstrate integrity and leadership. 

Ideal Candidate Qualifications: 

  • 3+ years of customer service experience in the insurance industry 

  • Thorough knowledge of insurance brokerage and client needs 

  • Required active licensing, professional designation (CISR) preferred 

  • Strong analytical, problem-solving, and decision-making skills 

  • Exceptional customer service, communication, multitasking, and organizational skills 

  • Proficiency in MS Office (Outlook, Word, Excel) 

  • High School Diploma (or equivalent) 

 
What We Offer: 

  • Competitive salaries and bonus potential 

  • Company-paid health insurance 

  • Paid holidays, vacations, and sick time 

  • 401K with employer match 

  • Professional growth and career progression opportunities 

  • Respectful culture and work/family life balance 

  • Community service commitment 

  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 50-70K annually, depending on experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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