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Insurance Processing Associate Jobs in Eastpointe, MI

Proctor Loan Protector

Insurance Specialist I

Troy, MI · On-site

Process the Daily Import files to update the system with the most current insurance information ... Associate's or Bachelor's degree in a business or financial related discipline * Experience in a ...

ALAN B. COOPER & ASSOCIATES, PLLC

Be Seen First

Associate Attorney

Farmington Hills, MI · On-site

$80K - $90K/yr

Conducting trials and hearings Drafting and arguing motions Handling discovery processes ... Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Health insurance Life ...

Urgent

Proctor Loan Protector

Insurance Specialist I

Troy, MI · On-site

Process the Daily Import files to update the system with the most current insurance information ... Associate's or Bachelor's degree in a business or financial related discipline * Experience in a ...

Leonard's Syrups

Warehouse Associate

Detroit, MI · On-site

$14.50 - $17.25/hr

Job Overview Production Associate - Detroit Michigan We are looking for an attentive Production ... process. Benefits * Health insurance * Life insurance * Short term disability insurance * Dental ...

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All JobsInsurance Processing Associate JobsInsurance Processing Associate Jobs in Eastpointe, MI

Insurance Processing Associate information

See Eastpointe, MI salary details

$8

$16

$27

How much do insurance processing associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance processing associate in Eastpointe, MI is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance processing associate?

To thrive as an Insurance Processing Associate, you need a solid understanding of insurance policies, attention to detail, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with insurance management systems, claims processing software, and proficiency in Microsoft Office are typically required. Strong communication, customer service, and problem-solving abilities help you excel in client interactions and resolve issues efficiently. These competencies are crucial for ensuring accurate policy management and maintaining customer satisfaction in a highly regulated industry.

Is claims processing a stressful job?

Claims processing for an Insurance Processing Associate can be stressful due to tight deadlines, high accuracy requirements, and the need to handle complex or sensitive cases. The role often involves detailed review of documents and communication with clients and providers, which can contribute to work-related pressure. However, workload and stress levels vary depending on the employer and individual experience.

What are some common challenges faced by insurance processing associates, and how can they be effectively managed?

Insurance Processing Associates often encounter challenges such as managing high volumes of paperwork, ensuring accuracy in data entry, and meeting tight deadlines. To effectively handle these challenges, it's essential to develop strong organizational skills, attention to detail, and proficiency with insurance software and databases. Collaborating closely with underwriters, agents, and clients can also help clarify information and expedite processing. Proactively seeking feedback and staying updated on industry regulations further supports efficiency and accuracy in this role.

What is the difference between Insurance Processing Associate vs Claims Processor?

AspectInsurance Processing AssociateClaims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; insurance certifications may be preferred
Work EnvironmentOffice setting, handling administrative tasks related to policy processingOffice environment, focusing on reviewing and processing insurance claims
Employer & IndustryInsurance companies, agencies, or brokersInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding administrative roles in insurance processingDifferences in claims handling and processing tasks

The Insurance Processing Associate primarily handles administrative tasks related to policy documentation and data entry, while the Claims Processor focuses on reviewing and processing insurance claims. Both roles require similar credentials and work in office environments within the insurance industry. The main difference lies in their specific responsibilities: processing policies versus claims.

What is an insurance processing associate?

Insurance Processing Associates are professionals who handle the administrative tasks related to insurance claims and policy processing. Their responsibilities typically include reviewing insurance applications, entering data, verifying information, and ensuring that all documentation is complete and accurate. They often serve as a liaison between insurance agents, clients, and underwriters to facilitate the smooth processing of insurance policies and claims. Attention to detail and strong organizational skills are essential for this role. Insurance Processing Associates help ensure that policies are issued and claims are processed efficiently and in compliance with company and regulatory standards.
What job categories do people searching Insurance Processing Associate jobs in Eastpointe, MI look for? The top searched job categories for Insurance Processing Associate jobs in Eastpointe, MI are:
What cities near Eastpointe, MI are hiring for Insurance Processing Associate jobs? Cities near Eastpointe, MI with the most Insurance Processing Associate job openings:
Insurance Processing Associate jobs near you
Infographic showing various Insurance Processing Associate job openings in Eastpointe, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,120 per year, or $16.4 per hour.

Account Manager- Commercial Insurance

Insurance Office of America

Sterling Heights, MI

Full-time

Medical, Retirement

Re-posted 13 days ago

Insurance Office Of America rating

8.8

Company rating: 8.8 out of 10

Based on 18 frontline employees who took The Breakroom Quiz

57th of 304 rated insurance

Job description

Description

Job Description:

Commercial Insurance Account Manager 
 
Please note: If this position is posted as either fully remote and/or hybrid, in accordance with company policy, individuals residing within a 50-mile radius of a branch location may be required to work onsite in a hybrid capacity as there may be occasions when on-site presence is necessary to meet specific business needs. Additionally, our remote work policy includes having a dedicated, distraction-free workspace. Remote work is not a substitute for childcare, elder care, or other personal responsibilities during working hours. To view our branch locations, please visit: ioausa.com/locations 
 

About the Role:

We are seeking insurance professionals with 2 to 5 years of commercial insurance experience and an active P&C license, for current and future opportunities within our Account Management career path based on experience and licensing. Multiple experience levels considered, including Account Associate, Senior Account Associate and Account Manager Associate opportunities.

Provide administrative, technical, and customer service support to the account team and assigned clients. This role ensures accurate policy processing, supports new and renewal business, and maintains high service standards while minimizing risk exposure.

The scope, autonomy, and complexity of responsibilities increase by level, ranging from task execution (Account Associate) to independent account management and technical advisory (Account Manager Associate).

Core Responsibilities (All Levels)

Client Service & Support

  • Deliver proactive, responsive service to clients and internal teams
  • Communicate workload status and resolve service requests efficiently
  • Support strong client and team relationships

Policy Administration

  • Process endorsements, audits, cancellations, reinstatements
  • Manage certificates, ID cards, binders, invoices, and related documents
  • Support policy issuance and documentation accuracy

Business & Renewal Support

  • Assist or lead new and renewal business processes
  • Prepare submissions and proposals
  • Gather underwriting information and documentation

Systems & Workflow Management

  • Maintain accurate client and policy data in systems
  • Monitor activities and ensure timely task completion

Billing & Compliance

  • Resolve billing discrepancies and support collections
  • Ensure adherence to policies and minimize errors & omissions exposure

Level Differentiation

Account Associate (AA) (Non-Exempt)– Foundational

  • Executes transactional and administrative tasks
  • Supports workflows under close supervision
  • Assists with submissions and policy processing
  • Focused on accuracy, timeliness, and task completion

Senior Account Associate (SAA) (Non-Exempt)– Intermediate

  • Independently manage small or low-complexity accounts
  • Tracks renewals and ensures timely processing
  • Performs underwriting preparation and loss run analysis
  • Evaluates and negotiates coverage/pricing
  • Prepares proposals and binds coverage
  • Provides guidance to junior staff

Account Manager Associate (AMA) (Exempt) – Advanced

  • Operates with minimal supervision and increased autonomy
  • Manages full customer service lifecycle (billing, claims, coverage)
  • Leads renewal strategy, negotiation, and execution
  • Performs in-depth coverage analysis and advisory support
  • Handles more complex accounts and escalations
  • Demonstrates advanced technical expertise and leadership

Differences Summary

  • Account Associate: Task-driven, execution-focused, entry-level support
  • Senior Account Associate: Independent contributor, analytical, manages smaller accounts
  • Account Manager Associate: Advanced expertise, owns client experience, near Account Manager level

What We Offer: 

  • Competitive salaries and bonus potential 
  • Company-paid health insurance 
  • Paid holidays, vacations, and sick time 
  • 401K with employer match 
  • Professional growth and career progression opportunities 
  • Respectful culture and work/family life balance 
  • Community service commitment 
  • Supportive teammates and a rewarding work environment 

 
What to Expect (Application Process): 

  • 30-Minute Phone Screen, Online Assessments, and Interview(s) 

Salary Range

The expected pay range for this position is 45-75K annually, depending on role, experience, relevant skills, and geographic location.

Insurance Office of America is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

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