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Insurance Processing Associate Jobs in Eastpointe, MI

Globe Life American Income Division

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Remote Insurance Sales Associate

Detroit, MI · Remote

$50K - $120K/yr

Associates use a needs-based benefit analysis program to complete applications for our clients which is part of the life insurance sales process. * Appointment-based work model. Opportunities for ...

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Insurance Processing Associate information

See Eastpointe, MI salary details

$8

$16

$27

How much do insurance processing associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance processing associate in Eastpointe, MI is $16.40, according to ZipRecruiter salary data. Most workers in this role earn between $11.20 and $18.56 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance processing associate?

To thrive as an Insurance Processing Associate, you need a solid understanding of insurance policies, attention to detail, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with insurance management systems, claims processing software, and proficiency in Microsoft Office are typically required. Strong communication, customer service, and problem-solving abilities help you excel in client interactions and resolve issues efficiently. These competencies are crucial for ensuring accurate policy management and maintaining customer satisfaction in a highly regulated industry.

Is claims processing a stressful job?

Claims processing for an Insurance Processing Associate can be stressful due to tight deadlines, high accuracy requirements, and the need to handle complex or sensitive cases. The role often involves detailed review of documents and communication with clients and providers, which can contribute to work-related pressure. However, workload and stress levels vary depending on the employer and individual experience.

What are some common challenges faced by insurance processing associates, and how can they be effectively managed?

Insurance Processing Associates often encounter challenges such as managing high volumes of paperwork, ensuring accuracy in data entry, and meeting tight deadlines. To effectively handle these challenges, it's essential to develop strong organizational skills, attention to detail, and proficiency with insurance software and databases. Collaborating closely with underwriters, agents, and clients can also help clarify information and expedite processing. Proactively seeking feedback and staying updated on industry regulations further supports efficiency and accuracy in this role.

What is the difference between Insurance Processing Associate vs Claims Processor?

AspectInsurance Processing AssociateClaims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; insurance certifications may be preferred
Work EnvironmentOffice setting, handling administrative tasks related to policy processingOffice environment, focusing on reviewing and processing insurance claims
Employer & IndustryInsurance companies, agencies, or brokersInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding administrative roles in insurance processingDifferences in claims handling and processing tasks

The Insurance Processing Associate primarily handles administrative tasks related to policy documentation and data entry, while the Claims Processor focuses on reviewing and processing insurance claims. Both roles require similar credentials and work in office environments within the insurance industry. The main difference lies in their specific responsibilities: processing policies versus claims.

What is an insurance processing associate?

Insurance Processing Associates are professionals who handle the administrative tasks related to insurance claims and policy processing. Their responsibilities typically include reviewing insurance applications, entering data, verifying information, and ensuring that all documentation is complete and accurate. They often serve as a liaison between insurance agents, clients, and underwriters to facilitate the smooth processing of insurance policies and claims. Attention to detail and strong organizational skills are essential for this role. Insurance Processing Associates help ensure that policies are issued and claims are processed efficiently and in compliance with company and regulatory standards.
What job categories do people searching Insurance Processing Associate jobs in Eastpointe, MI look for? The top searched job categories for Insurance Processing Associate jobs in Eastpointe, MI are:
What cities near Eastpointe, MI are hiring for Insurance Processing Associate jobs? Cities near Eastpointe, MI with the most Insurance Processing Associate job openings:
Insurance Processing Associate jobs near you
Infographic showing various Insurance Processing Associate job openings in Eastpointe, MI as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $34,120 per year, or $16.4 per hour.

Associate Director, Insurance

Stellantis Financial Services US

Auburn Hills, MI • Hybrid

Full-time

Posted 20 days ago

Job description

Stellantis Financial Services (SFS) is the new captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.

Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.

This is a hybrid position. Must have reliable transportation and live within a commutable distance to one of the following cities: Auburn Hills, MI or Austin, TX

Position Summary:

The Associate Director of Insurance is responsible for setting strategic direction, leading high-impact insurance initiatives, and ensuring that all insurance products, policies, and operations align with business objectives, customer needs, and regulatory requirements. This position has significant influence over enterprise decision-making, vendor partnerships, cross-functional integration, and profitability outcomes.

The Associate Director leads the vision, development, and execution of insurance strategies, guide multiple project teams, and collaborate with senior executives to shape SFS’s insurance roadmap. This role demands strong business acumen, deep industry knowledge, and the ability to navigate complex challenges while delivering measurable results.

Duties & Responsibilities:

  • Develop and execute long-term strategy initiatives for insurance products and operations, ensuring alignment with corporate goals
  • Serve as a subject matter expert and thought leader for Property & Casualty insurance within SFS
  • Drive innovation and identify new business opportunities within the insurance portfolio to maximize growth and profitability
  • Ensure integration of insurance processes with Finance, Legal, Marketing, Operations, and other departments to achieve seamless execution
  • Lead the creation, implementation, and governance of insurance policies, ensuring compliance with legal, regulatory, and industry standards
  • Build and maintain strong relationships with senior leaders, external partners, and vendors to drive operational excellence
  • Negotiate and manage vendor contracts to optimize cost, service quality, and risk management
  • Monitor and analyze market trends, emerging risks, and claims data to anticipate challenges and proactively adjust strategies
  • Provide executive-level reporting on program performance, financial impact, and risk exposure

Qualifications & Competencies Required: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Required Experience:

  • Eight (8) years minimum of progressive experience in Property & Casualty insurance
  • Four (4) years minimum of leadership or managerial responsibility experience

Education:

  • Bachelor’s degree in business, risk management, finance, or a related field

Skills Required:

  • Proven track record of leading strategic, multi-million-dollar insurance initiatives from concept to execution
  • Strong knowledge of insurance product development, underwriting, claims, and compliance in a captive finance environment
  • Exceptional leadership, communication, and negotiation skills, with the ability to influence senior stakeholders
  • Expertise in project management tools, data analytics, and process improvement methodologies
  • Demonstrated ability to lead change management initiatives and scale operations in high-growth environments

Overtime required: Required on an as needed basis

Travel: 0-10% as required on an as needed basis

Preferred:

  • Master’s degree in business, risk management, finance, or a related field is highly preferred
  • PMP, CPCU, or similar professional certification
  • Property & Casualty Insurance Agent License
  • Experience with legal and regulatory frameworks impacting captive finance insurance operations

Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.

Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.

Work Schedule: This position requires the ability to work various shifts to accommodate business needs. Typically, between the hours of 8AM-6PM Monday through Friday and on weekends as needed. Travel is required 10% of the time.

An applicant must be authorized to work in the United States to be eligible for this position. Stellantis Financial Services, Inc. will not sponsor applicants for work visas of any type for this position.

Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.