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Insurance Processing Associate Jobs in East Lansing, MI

Auto-Owners Insurance

Claims Expediter

Lansing, MI · On-site

Our group of caring associates create financial security by helping individuals and businesses make ... Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our ...

Kohl's

Part-Time Retail Sales Associate

Howell, MI · On-site

$16 - $23.10/hr

Support the training process for new hires on the service team, including teaching process best ... INSURANCE PROGRAMS (Life Insurance for you, your family or your pet, as well as other protection ...

InsCipher

Tax Associate

Lansing, MI · On-site

$21 - $26/hr

... insurance, surplus lines associations, and brokers nationwide. We're achieving that goal by ... Adapt to and provide feedback on any internal workflow and process changes * Escalate customer ...

MY WIRELESS

Retail Sales Associate

Lansing, MI

$13.50 - $15.50/hr

Life Insurance * 401(K) Retirement Program * Paid Vacation Time * Total Pet Plan and Pet Insurance ... the buying process. As you learn and succeed, you'll be eligible for new opportunities and ...

My Wireless

Retail Sales Associate

Lansing, MI · On-site

$29K - $54K/yr

Life Insurance * 401(K) Retirement Program * Paid Vacation Time * Total Pet Plan and Pet Insurance ... the buying process. As you learn and succeed, you'll be eligible for new opportunities and ...

Randstad

Associate Auto Adjuster

Howell, MI · Hybrid

$23.50 - $24/hr

Ready to build a meaningful career in insurance rather than just find another job? Randstad, in ... Manage Claims: Process and pay non-complex personal auto policy claims efficiently (no complex ...

Auto-Owners Insurance Group

Claims Expediter

Lansing, MI · On-site

Our group of caring associates create financial security by helping individuals and businesses make ... Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our ...

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All JobsInsurance Processing Associate JobsInsurance Processing Associate Jobs in East Lansing, MI

Insurance Processing Associate information

See East Lansing, MI salary details

$9

$17

$28

How much do insurance processing associate jobs pay per hour?

As of Aug 12, 2026, the average hourly pay for insurance processing associate in East Lansing, MI is $17.32, according to ZipRecruiter salary data. Most workers in this role earn between $11.83 and $19.57 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance processing associate?

To thrive as an Insurance Processing Associate, you need a solid understanding of insurance policies, attention to detail, and organizational skills, often supported by a high school diploma or equivalent. Familiarity with insurance management systems, claims processing software, and proficiency in Microsoft Office are typically required. Strong communication, customer service, and problem-solving abilities help you excel in client interactions and resolve issues efficiently. These competencies are crucial for ensuring accurate policy management and maintaining customer satisfaction in a highly regulated industry.

Is claims processing a stressful job?

Claims processing for an Insurance Processing Associate can be stressful due to tight deadlines, high accuracy requirements, and the need to handle complex or sensitive cases. The role often involves detailed review of documents and communication with clients and providers, which can contribute to work-related pressure. However, workload and stress levels vary depending on the employer and individual experience.

What are some common challenges faced by insurance processing associates, and how can they be effectively managed?

Insurance Processing Associates often encounter challenges such as managing high volumes of paperwork, ensuring accuracy in data entry, and meeting tight deadlines. To effectively handle these challenges, it's essential to develop strong organizational skills, attention to detail, and proficiency with insurance software and databases. Collaborating closely with underwriters, agents, and clients can also help clarify information and expedite processing. Proactively seeking feedback and staying updated on industry regulations further supports efficiency and accuracy in this role.

What is the difference between Insurance Processing Associate vs Claims Processor?

AspectInsurance Processing AssociateClaims Processor
CredentialsHigh school diploma or equivalent; some roles may require insurance certificationsHigh school diploma; insurance certifications may be preferred
Work EnvironmentOffice setting, handling administrative tasks related to policy processingOffice environment, focusing on reviewing and processing insurance claims
Employer & IndustryInsurance companies, agencies, or brokersInsurance companies, third-party administrators
Search & Comparison IntentUnderstanding administrative roles in insurance processingDifferences in claims handling and processing tasks

The Insurance Processing Associate primarily handles administrative tasks related to policy documentation and data entry, while the Claims Processor focuses on reviewing and processing insurance claims. Both roles require similar credentials and work in office environments within the insurance industry. The main difference lies in their specific responsibilities: processing policies versus claims.

What is an insurance processing associate?

Insurance Processing Associates are professionals who handle the administrative tasks related to insurance claims and policy processing. Their responsibilities typically include reviewing insurance applications, entering data, verifying information, and ensuring that all documentation is complete and accurate. They often serve as a liaison between insurance agents, clients, and underwriters to facilitate the smooth processing of insurance policies and claims. Attention to detail and strong organizational skills are essential for this role. Insurance Processing Associates help ensure that policies are issued and claims are processed efficiently and in compliance with company and regulatory standards.
What are popular job titles related to Insurance Processing Associate jobs in East Lansing, MI? For Insurance Processing Associate jobs in East Lansing, MI, the most frequently searched job titles are:
What job categories do people searching Insurance Processing Associate jobs in East Lansing, MI look for? The top searched job categories for Insurance Processing Associate jobs in East Lansing, MI are:
What cities near East Lansing, MI are hiring for Insurance Processing Associate jobs? Cities near East Lansing, MI with the most Insurance Processing Associate job openings:
Insurance Processing Associate jobs near you
Infographic showing various Insurance Processing Associate job openings in East Lansing, MI as of August 2026, with employment types broken down into 1% As Needed, 70% Full Time, 25% Part Time, and 4% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $36,021 per year, or $17.3 per hour.

Claims Expediter

Auto-Owners Insurance

Lansing, MI • On-site

Full-time

Retirement, PTO

Re-posted 17 days ago

Auto-Owners Insurance rating

9.2

Company rating: 9.2 out of 10

Based on 35 frontline employees who took The Breakroom Quiz

21st of 304 rated insurance

Job description

A career at Auto-Owners is challenging and rewarding. Our group of caring associates create financial security by helping individuals and businesses make a new start when a loss occurs.
Job Description
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated individual to join our team as a Claim Expediter. The position requires the person to:
  • Contact involved parties, describe claim process, initiate completion of claim documentation, confirm the amount of loss, and pay the claim as dictated by Company guidelines. Acquiring knowledge of basic, limited, claim handling procedures; and have the ability to recognize when exceptional circumstances require involvement of the Branch Manager, Claim Supervisor, or a Branch, Field, or Senior Claim Representative. Examples of such circumstances would include coverage questions, denials, complaints, etc. Answer customer inquiries related to pending or unresolved claims. Assist in handling subrogation or salvage.
  • Maintain regular and predictable attendance in meeting a defined work schedule to achieve service objectives.
  • Use computer based information for reference, enter information into computer systems, and develop specialized habits related to assigned work.
  • Responsible for performing support staff functions.
  • Study and obtain appropriate adjuster's license(s), if required by statute in the jurisdiction employed, within time prescribed by the Company or statute.

Desired Skills & Experience
  • High school education or its equivalent is preferred
  • Experience in customer service
  • Above average communication skills (written and verbal)

Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.

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