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Insurance Payment Processor Jobs in Needham, MA (NOW HIRING)

Coding Payment Resolution Spec

Boston, MA · On-site

$20.25 - $26/hr

... and processing charge corrections based on medical record reviews, contracts, regulations as ... insurance company, managed care organization or other health care financial service setting ...

Java Developer with ACI Payments Domain

Boston, MA · On-site

$55.50 - $71.75/hr

Customize payment workflows and transaction processing logic * Hands-on experience in: Java / J2EE ... Life Insurance * Vacation Time, Sick Leave, Paid Holidays * Paid Paternity and Maternity Leave The ...

Consumer Loan Processor

Boston, MA · On-site

$24.79 - $30.30/hr

Explains the loan process to include loan options, insurance required on Credit Union loan products ... Processes daily mail payments for consumer loans, when assigned. * Informs members of Credit Union ...

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Insurance Payment Processor information

See Needham, MA salary details

$10

$19

$28

How much do insurance payment processor jobs pay per hour?

As of Jul 14, 2026, the average hourly pay for insurance payment processor in Needham, MA is $19.60, according to ZipRecruiter salary data. Most workers in this role earn between $16.78 and $21.49 per hour, depending on experience, location, and employer.

What is the highest paying position in insurance?

In the insurance industry, executive roles such as Chief Underwriting Officer, Chief Risk Officer, or Chief Executive Officer tend to be the highest paying positions. These roles require extensive experience, leadership skills, and often advanced certifications, and they oversee strategic decision-making and company performance.

How to become an insurance processor?

To become an insurance payment processor, candidates typically need a high school diploma or equivalent, along with strong attention to detail and familiarity with insurance billing and coding systems. Relevant skills include data entry, knowledge of insurance policies, and proficiency with computer software such as Excel or specialized processing tools. Some employers may require certification or training in insurance billing or claims processing.

What does an insurance processor do?

An insurance payment processor reviews and verifies insurance claims, ensuring accuracy and compliance with policies. They input data into processing systems, communicate with healthcare providers or clients, and may use tools like claims management software to facilitate timely payments.

What is the difference between Insurance Payment Processor vs Insurance Claims Adjuster?

AspectInsurance Payment ProcessorInsurance Claims Adjuster
CredentialsBasic insurance or payment processing certificationsState licensing, adjuster certifications
Work EnvironmentOffice, call centers, online platformsOn-site inspections, fieldwork, office
Employer & IndustryInsurance companies, third-party payment firmsInsurance carriers, independent agencies
Primary FocusProcessing payments, verifying billing infoAssessing claims, determining coverage & payouts

While both roles operate within the insurance industry, Insurance Payment Processors focus on handling payments and billing, whereas Insurance Claims Adjusters evaluate claims to determine coverage and settlement amounts. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What does an Insurance Payment Processor do?

An Insurance Payment Processor is responsible for handling, verifying, and processing payments related to insurance claims or premiums. They review payment information, ensure that transactions are accurate, and update records accordingly. Their work helps ensure that policyholders and providers receive payments on time and that financial records are properly maintained. They may also communicate with clients, insurance agents, and financial institutions to resolve payment issues.

Is claims processing a stressful job?

Claims processing for an insurance payment processor can be stressful due to tight deadlines, high accuracy requirements, and the need to handle complex or disputed claims. The role often involves attention to detail, familiarity with insurance policies, and sometimes working under pressure to ensure timely payments.

What are the key skills and qualifications needed to thrive as an Insurance Payment Processor, and why are they important?

To thrive as an Insurance Payment Processor, you need strong mathematical skills, attention to detail, and a solid understanding of insurance billing and claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, accounting systems, and electronic payment platforms is typically required. Excellent organizational abilities, problem-solving skills, and clear communication help individuals excel in this role. These skills and qualities ensure accurate payment processing, minimize errors, and support efficient financial operations within insurance organizations.

What are some common challenges faced by Insurance Payment Processors, and how can they be managed?

Insurance Payment Processors often encounter challenges such as handling high volumes of transactions, resolving discrepancies between payments and claims, and keeping up with frequently changing billing codes and regulations. Maintaining strong attention to detail and effective time management can help manage these demands. Additionally, collaborating closely with billing specialists and insurance representatives is crucial for resolving issues quickly and ensuring smooth workflow within the team.
What job categories do people searching Insurance Payment Processor jobs in Needham, MA look for? The top searched job categories for Insurance Payment Processor jobs in Needham, MA are:
Infographic showing various Insurance Payment Processor job openings in Needham, MA as of July 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution, with an average salary of $40,766 per year, or $19.6 per hour.
Patient Experience Representative I - Multidisciplinary Serv (onsite)

Patient Experience Representative I - Multidisciplinary Serv (onsite)

Boston Children's Hospital

Waltham, MA • On-site

$19.06 - $27.64/hr

Other

Medical, Dental, Vision, Retirement

Re-posted 26 days ago


Job description

This position is 100% onsite at Waltham location.
Position Summary/ Department Summary:

The Patient Experience Representative I works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services.
Key Responsibilities:
  • Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues
  • Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal
  • Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers
  • Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience
  • Prepares for and attends shift handoffs and team huddles
  • Collects patient vitals (e.g., height, weight, temperature) and completes questionnaires in EMR as needed
  • Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments
  • Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications
  • Collects co-payments, reconciles deposits, and provides accurate records in hospital systems
  • Transcribes treatment and billing data; communicates with other departments for clinical and administrative services
  • Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required
  • Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations
  • Processes prescription refills, letters, and external requests
  • Participates in process improvement initiatives and supports internal changes to systems and procedures

Minimum Qualifications
Education:
  • High School Diploma/ GED
Experience:
  • No healthcare experience required - Basic customer service and computer skills.
  • Makes use of customer service knowledge to assist patients and families in resolving problems.
  • Conveys a positive demeanor when interacting with patients, families, and coworkers.
  • Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations.
  • Ability to work with diverse internal and external constituencies.
  • Demonstrates the ability to pay attention to detail and accuracy.

PER positions are currently eligible for a Sign-on Bonus of $2,000 for full time positions (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)

The posted pay range is Boston Children’s reasonable and good-faith expectation for this pay at the time of posting.

Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.