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Insurance Operations Jobs in Southfield, MI (NOW HIRING)

WellStreet Urgent Care

Practice Manager

Dearborn, MI · On-site

$65K/yr

Helpful but not required - a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT * Experience in urgent care and occupational medicine helpful, but not required

Beaumont Urgent Care

Practice Manager

Garden City, MI · On-site

$65K/yr

Helpful but not required - a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT * Experience in urgent care and occupational medicine helpful, but not required

Beaumont Urgent Care

Practice Manager

Dearborn, MI · On-site

$65K/yr

Helpful but not required - a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT * Experience in urgent care and occupational medicine helpful, but not required

Beaumont Urgent Care

Practice Manager

Garden City, MI · On-site

$65K/yr

Helpful but not required - a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT * Experience in urgent care and occupational medicine helpful, but not required

Beaumont Urgent Care

Practice Manager

Dearborn, MI · On-site

$65K/yr

Helpful but not required - a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT * Experience in urgent care and occupational medicine helpful, but not required

Beaumont Urgent Care

Practice Manager

Garden City, MI · On-site

$65K/yr

Helpful but not required - a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT * Experience in urgent care and occupational medicine helpful, but not required

Beaumont Urgent Care

Practice Manager

Dearborn, MI · On-site

$65K/yr

Helpful but not required - a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT * Experience in urgent care and occupational medicine helpful, but not required

WellStreet Urgent Care

Practice Manager

Garden City, MI · On-site

$65K/yr

Helpful but not required - a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT * Experience in urgent care and occupational medicine helpful, but not required

WellStreet Urgent Care

Practice Manager

Dearborn, MI · On-site

$65K/yr

Helpful but not required - a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT * Experience in urgent care and occupational medicine helpful, but not required

Beaumont Urgent Care

Practice Manager

Dearborn, MI · On-site

$65K/yr

Helpful but not required - a working knowledge of healthcare business office, insurance operations, ICD-9 and CPT * Experience in urgent care and occupational medicine helpful, but not required

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All JobsInsurance Operations JobsInsurance Operations Jobs in Southfield, MI

Insurance Operations information

What is an insurance operations?

An Insurance Operations job involves managing and optimizing the processes that support an insurance company's daily functions. This includes underwriting, claims processing, policy administration, compliance, and customer service. Professionals in this role ensure efficiency, accuracy, and regulatory adherence in handling policies and claims. They may also work on process improvements, technology integration, and risk management to enhance operational performance. Strong analytical, problem-solving, and communication skills are essential for success in this field.

What does an insurance operations do?

Professionals in Insurance Operations are responsible for overseeing policy administration, managing claims processing, ensuring regulatory compliance, and coordinating workflow between underwriters, agents, and clients. Daily tasks can include reviewing insurance applications, updating policy information, reconciling data, generating reports, and resolving operational issues. The role often involves cross-department collaboration to streamline procedures and improve customer service standards. If you enjoy working in a process-driven environment and contributing to team efficiency, Insurance Operations offers a dynamic and rewarding career path.

What are the key skills and qualifications needed to thrive in insurance operations?

To excel in Insurance Operations, you typically need a background in insurance processes, strong analytical abilities, and attention to detail, often supported by a relevant degree or industry certifications such as AINS or CPCU. Familiarity with insurance management systems, claims processing software, and regulatory compliance tools is important. Excellent communication, organizational, and problem-solving skills help individuals collaborate across departments and handle complex tasks. These competencies ensure seamless policy administration, regulatory adherence, and effective service delivery in a dynamic insurance environment.

What job categories do people searching Insurance Operations jobs in Southfield, MI look for?

The top searched job categories for Insurance Operations jobs in Southfield, MI are:

What cities near Southfield, MI are hiring for Insurance Operations jobs?

Cities near Southfield, MI with the most Insurance Operations job openings:

Insurance Operations jobs near you
Infographic showing various Insurance Operations job openings in Southfield, MI as of August 2026, with employment types broken down into 1% As Needed, 77% Full Time, 18% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution.

Commercial Insurance Representative

Scherz Insurance Group - Farm Bureau

Northville, MI • On-site

$50K/yr

Full-time

PTO

Re-posted 20 days ago

Job description

Benefits:
  • WFH options
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Opportunity for advancement
  • Paid time off
  • Training & development

Position Summary:
The Commercial Insurance Account Manager is responsible for servicing and retaining a book of small to mid-sized commercial accounts. In a small agency environment, this role requires someone who is resourceful, independent, and comfortable supporting multiple areas of the business—from client service to carrier coordination. This position plays a key role in maintaining strong client relationships and supporting overall agency growth.
Key Responsibilities:
  • Client Service & Account Management
    • Serve as the primary point of contact for commercial clients, providing responsive and personalized support
    • Handle coverage questions, policy changes, billing inquiries, and certificate requests
    • Manage the full renewal process, including gathering information, marketing accounts, and presenting options
    • Process endorsements, cancellations, reinstatements, and other policy updates
    • Conduct coverage reviews and identify opportunities to improve client protection and retention
  • Carrier & Internal Coordination
    • Work directly with underwriters to obtain quotes, negotiate terms, and place coverage
    • Maintain strong carrier relationships and ensure accurate, complete submissions
    • Collaborate with producers/agency leadership to keep accounts on track and informed
  • Claims & Operations Support
    • Assist clients through the claims process, including reporting and follow-up
    • Support general agency operations such as document management, basic admin tasks, and workflow improvements
    • Contribute to a team environment by assisting where needed
Qualifications:
  • Required
    • 2+ years of commercial insurance experience in an agency setting
    • Active Property & Casualty license
    • Knowledge of common commercial lines insurance products
  • Preferred:
    • Experience in a small or independent agency
    • Familiarity with Guidewire and/or Salesforce
    • Industry designations (CISR, CIC, CRM) a plus
Skills:
  • Strong organizational skills and ability to manage multiple priorities
  • Independent, problem-solving mindset
  • Detail-oriented with solid documentation habits
  • Customer-focused communication style
  • Team player willing to support a variety of tasks
We take pride in how we show up for our clients and for each other. Our team is guided by the following values:
  • Integrity: Always do the right thing, even when no one is looking
  • Never Stop Learning: Continuously grow your knowledge to better serve clients
  • Strive to Be the Best: We’re competitive and driven—because winning matters
  • Understand First, Then Advise: We listen first so we can provide the right solutions
  • Respect Each Other: A strong team starts with how we treat one another
  • Exhibit Professionalism: We lead with professionalism to build trust and reduce friction